Benefits Configuration
Discussion List
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loss of eligibility life event is not getting detectedWhen an enrolled dependent is aging out , the 'loss of eligiblity' not getting detected. Any inputs? -
Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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Renaming existing participant enrollment certificate typeSummary: Hi All, we've renamed the "Enrollment document" enrollment certificate to MED D Enrollment document through the Manage benefits lookup "BEN_ENRT_CTFN_TYP." This…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
how to restrict enrollment opportunities after a dateI would like to prevent the employee from changing the enrolments after a particular date say 30th September every year for one plan type. The plan which the employee ha…
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Impact due to change of Assignment Number on existing benefitsSummary: Impact due to change of Assignment Number on existing benefits Content (please ensure you mask any confidential information): Hi Team, We identified that Assign…
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When we approve a pending action as an admin, it always stays in Pending Approval.Summary: We want to upload and approve an employee’s pending action at the same time, but it doesn’t work — it remains in Pending Approval. Content (please ensure you ma… -
You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…
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Retiree benefits - cannot process life eventsSummary: We have a retiree life insurance plan that is the only benefit plan in the retiree program. When someone first retires, we can process a life event to enroll th…
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Life event not getting trigger based on BU ChangeSummary: Life event not getting trigger based on BU Change We observed this behavior in the last 2 week. Life event based on BU Change not getting triggered. Its occurs … -
Redwood: Benefits Offered ConditionallyHi team, What does this do? can we hide it? currently on our responsive this feature is not there This under Quick Actions > before you enroll = Employee's View This is … -
Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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What is benefit balance and how it works?Summary: Content (please ensure you mask any confidential information): Hello, I have observed that there is no official documentation available regarding Benefit Balanc…
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Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan.Summary: Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan where we have tried with VBS and was not helpful. If anybody h…
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Benefits Coverage Calculation based on salary + element entrySummary: Team, We have a requirement wherein we need to calculate benefit coverage based on some logic involving employee's base pay + recurring element entry (Example -… -
Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B…
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Critical Illness calculated incorrectly due to roundingSummary: The amounts highlighted in yellow are currently incorrect due to rounding discrepancies ranging from -$0.01 to $0.02. Is there a way to adjust my configuration …
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need to add new dependent certification in existing dependent certification lookupSummary: Hi All, As per our business requirement, Proof of joint ownership or the most recent 1040 tax form needs to be triggered if employee is adding the spouse in cov…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How to hide the Beneficiaries and Primary Care Physicians sections in the "Print All Benefits" PDF?Summary: Hi, I would like to know how to hide the Beneficiaries and Primary Care Physicians sections when we click on the Print all Benefits button under view enrollment…
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Should be able to select waive plan but not change option or across to another plan for medicalSummary: For a qualifying life event, the employee should be able to move from current enrollment (for example: HDHP Emp+Spouse) to waive plan, but they should not be ab…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Elegibility Profile "Continue participation" OptionI'm very confused by some strange situations that occur in the benefits module. One of them concerns the "Continue participation" option. The eligibility documentation d… -
We have a requirement to trigger the Termination Life event on Employee Last working dayWe require employee benefits coverage to end at the end of the month corresponding to the employee’s last working day upon evaluation of the Termination Life Event. Is i…
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DO Medical/dental benefits get declined for a person if his kid turns age 26 and he looses coverageSummary: We are seeing a behaviour where a person has a single kid turning age 26 in Feb and we are trying to add the manual admin event to get his kids removed from the…