Benefits Configuration
Discussion List
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Proof of good health approval applying to all plansSummary: We have proof of good health pending action set up on Supplemental Life employee, Supplemental life spouse, Critical Illness, and Supplemental Long Term Disabil… -
Is anyone having to approve Pending Actions twice?Summary: We are running into a situation where we click to approve a pending action, and we have to complete this action twice. We enter the received date, the document … -
Option Enrollment Period Level in Benefit ProgramHello, We are configuring the benefits parameters, and for the medical and dental types, the best alternative was to use a program. However, on the "Basic Details" page … -
Action item for waiver plan certificationHello, I'm setting up a waiver plan, and I want to require proof when the employee makes that choice. We've identified an action item called "WVPRTNCTFN" – "Waive Partic…
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End dating Benefits post TerminationSummary: Hello Team, There is a business requirement to end date benefits enrollment after few days post terminations. The Gap between end dating of benefits and termina…
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Benefits Enrollments are stuckSummary: Employee was initially with India DFLT relationship, that time employee was enrolled in India benefits and US benefits for some reason which were not end dated …
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
How to include Retirees in year end ACA reportingSummary: We have business requirement where Retiree employees are enrolled in retiree benefits plan which is housed in the HCM cloud benefits module . We want these reti…Prajith Patil 33 views 7 comments 0 points Most recent by Prajith Patil Payroll and Global Payroll Interface (GPI)
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Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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Redwood Benefits Relationship ErrorSummary: We have enabled Redwood experience for Benefits. While accessing the Benefits Relationship page, we are getting the following error " You don't have permission …
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Loss of eligibility not working properly when scheduled.Summary: Hello Experts! Employee has open enrolment life event as of 1/1/2026 and Dependent got aged out on 12/29/2025. Scheduled process did not triggered loss of eligi…
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while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv… -
Facing error while going to enroll benefits plan to employees.ORA-06512 Error When Enrolling Employees in Benefits Plan Hi Team, I am encountering an error while attempting to enroll employees in a benefits plan. The enrollment pro…
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The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Ending Unrestricted enrollmentsSummary: I have created Unrestricted Program for enrolling into retirements through benefits module. It is working as expected but the issue I am facing is, unrestricted…
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Use of Unrestricted life event and Evaluate Unrestricted Event Participation processSummary: What is best practice for use of unrestricted life event and how often should the evaluation unrestricted event process be run? Content (required): We use unres… -
Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Set up configure validation to prevent duplicate dependentsSummary: Does anyone know how to configure fields and regions or configure validations under a New Contact under Me>Benefits>Before you Enroll>People to Cover to prevent…
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Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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How to resolve Ben-990470 Error - The Processed Person might be lacking a payroll?Summary: I encountered Ben-990470 Error - The Processed Person might be lacking a payroll when evaluating a life event. Content (required): This seems to be time related…
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Reversal of Termination life eventWhen the employees termination is reversed, a reverse termination life event is configured and is detecting as of the recorded date. However, I am unable to reinstate th…
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Fast Formula for Dynamic Rate Calculation based on Coverage LevelSummary: Fast Formula for Dynamic Rate Calculation based on Coverage Level Content (please ensure you mask any confidential information): I am currently configuring a Be…
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can we add same dependent to the both Employees working in same organizationSummary: can we add same dependent to the both Employees working in same organization. Content (please ensure you mask any confidential information): is it possible to a…
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The eligibility profile created on top of eligibility ff is not returning same results.Summary: The attached FF was created and as of 12/16 the FF is returning Eligible=Y for person 399.Whereas if I embed the FF in eligibility profile it reruns Eligible=N …
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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Benefits pending action alert displays null when the option is unavailableFor the alerts 'pending action', is it possible to replace 'Null' with blank space if the plans doesn't have option. As of now, the column returns the actual value if op…
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Excluding Casual Employees from New Hire benefit Life EventWe are trying to exclude Casual employees from the “New Hire” life event, so that employees with Assignment Category = Casual are not enrolled during the New Hire proces…Vikas Kumar Thakur-Oracle 11 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Unable to attach multiple documents for a particular certification typeSummary: We have situation where participant experience 'Loss of external coverage' or 'Gain of external coverage' . During each enrollment update with these event we ar…
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Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
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Feasibility of updating the defined rate frequency for specific Plan onlyHi Team, Do we have any sources to assess the feasibility of updating the defined rate frequency for specific plans only, without impacting the entire program. Thank You…