Benefits Configuration
Discussion List
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr… -
Best practice for Using TIN and National Identifier section for ContactsSummary: Hi, Need a little clarity on TIN and National Identifier section usage in family and emergency contact information page and in people to cover page. Before redw…
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Flex Credits - employee can choose an amount more than allocatedEmployee is allocated flex credits based on Salary. Even though Allow Overspending Checkbox is unchecked in the configuration, the employee can choose an amount more tha… -
Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …
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Potential issues of having open enrollment dates set up at plan and program level bothCould anyone please help me understand what are the potential issues we could encounter when we have open enrollment window set up at program and plan levels. We want ra…
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Remove person info, pending actions sections for Employee self serviceSummary: Remove person info, pending actions sections for Employee self service Content (please ensure you mask any confidential information): Hi, The client wants to gi…
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Beneficiaries Not Carrying Over from Option to OptionWe have an employer provided/paid Basic Life Insurance plan that is automatically enrolled to all employees. Our plan has 2 options, one for part timers and one for full… -
Manage benefits translation data gets auto triggered and shows up in evaluation and reportingManage benefits translation data gets auto triggered and shows up in evaluation and reporting section.
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Employee vs. Dependent Coverage End DateSummary: Team member coverage ends on the event date, while dependent coverage extends an additional two weeks after the event date. Has anyone configured a scenario whe…
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Benefits Life Event summary /Dashboard Data Security returning all data even after setting up AORWe have setup AOR for our Benefits representative across different department. Its based on Department tree and while its restricting access to specific departments in b…
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Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and SubmitSummary: During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the…
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Benefits Waiting Period Formula Coverage Start Date IssueRequirement: Employee hired within last 10days of the month, Benefits to start first of next month after skipping immediate month. Employee hired before last 10days of t…
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Redwood Benefits ESS questionsSummary: I have several questions about what can or cannot be done to customize Benefits ESS pages. My suspicion is that these things CAN'T be changed, and I searched th…
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Error in Benefits Enrollment LoadHello Team, We are attempting to load Benefits Enrollment through the Upload Benefits Enrollment process by creating the data within a workbook. However, we encounter th…
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Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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ACA Override Upload to generate 1095C for RetireesSummary: Since oracle does not include retirees and cobra's in ACA can we use the ACA overload upload functionality to generate 1095C/1094C for retirees and cobra partic…Pourush Gopal 31 views 5 comments 0 points Most recent by Sudarshan M Payroll and Global Payroll Interface (GPI)
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Backend tables not updated despite life events being Processed and Closed.Summary: Hello, We are encountering an issue where certain life events (such as Death, Termination, and Full-Time to Part-Time) are not being reflected in the backend ta…
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Post election edit FF for DOB and gender checkCurrently we have post election edit FF to check DOB and gender of dependents who are enrolled in medical, dental and vision. We need to display error when employee trie…
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life event for person DFF changesSummary: life event for person DFF changes Content (please ensure you mask any confidential information): Hi, The client wants to have the life event triggered when ther…
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Waiting Period Rule with period start date "original date of hire" throwing an error while evaluatioSummary: Waiting Period Rule with period start date "original date of hire" throwing an error while evaluation. The requirement is that they have 3 months waiting period…
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Open enrollment HSA communicated amount calculation issueWe are processing open enrollment in physical year jul-2026. For HSA plan rates, the value passed to payroll is communicated amount and in element frequency rules, first…
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Manually evaluating open enrollment life event is overriding the previous rate for plans.Summary: The Vision Plan rate was originally set to 7.3 effective 1/1/1951 and later updated to 10 effective 5/1/2026. However, when manually evaluating open enrollment …
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Organization Name for the temporary ID in benefit planSummary: From where does the Oraganization Name comes in the Plan > Additional Information This is for seeting up Temporary ID Content (please ensure you mask any confid…
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HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Removing the timestamp from the Enroll Now message.Summary: Is it possible to modify the Open Enrollment message that displays in self service, to remove the timestamp? Content (please ensure you mask any confidential in…
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Interim Coverage for LTD with Waive as Separate PlanSummary: I’m working on a configuration where Voluntary Long-Term Disability (VLTD) requires EOI and should be placed in suspended status, while Waive Voluntary Long-Ter…
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How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio…