Benefits Configuration
Discussion List
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How does your company Benefits Department handle Qualifying Life Event process?Summary: Do you have the employee report the event and make changes at the same time or the event is reported by the employee, then approved by Ben Admin to Open the eve… -
How do I remove the Before you Enroll quick action on benefits landing page in 26ASummary: Can I remove the quick action 'Before you enroll' from the list on the right-hand side of benefits landing page? I am in 26A, and we are just implementing redwo…
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How to Setup the ACA Eligibility AttributesSummary: I have a question regarding the configuration of ACA Reporting for employees whose coverage starts the first of the month following 30 days of employment (for e…
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Can we control adding only child contact type for birth life event and not spouse?Has anyone figured a way to restrict adding only a certain relationship type for a particular life event? For example: Add only child contact type on dependent designati…
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Redwood Benefits: "After the security administrator ACL Regeneration Error" Post-RefreshSummary: We are facing an issue with the Benefits Activity Center (Redwood) following an environment refresh from Dev1 to Dev3. All the Users are seeing the following me… -
Remove Pending actions from the benefit summary page from the ESSSummary: I want to remove the pending actions from the Benefit Summary page from ESS. We don't want the employees to make any changes. Content (please ensure you mask an…
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Manually evaluating open enrollment life event is overriding the previous rate for plans.Summary: The Vision Plan rate was originally set to 7.3 effective 1/1/1951 and later updated to 10 effective 5/1/2026. However, when manually evaluating open enrollment …
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Benefit Pending Actions AlertSummary: Hello, Has anyone successfully enabled the Benefit Pending Action Alerts? If so do you have any tips and tricks? I'm trying to run/test in our lower environment… -
Benefit Plans are DuplicatingWhen an update was made and saved for one of our Plans, it duplicated the Plan. Below are the screenshots of what happened. This screen shot shows what the list of plans…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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Unenrollment dependent's certificationIn Brazil, ANS (the national health regulatory agency) requires a formal document to validate every enrollment and waiver in health plans. SETUP: We have a certification… -
Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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Can we update the tobacco user lookup system lookupIs it possible to update the system lookup values under the field tobacco user. I want to hide the values and restrict it to ''Yes' and 'No'.
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Unable to save the field Me>> Benefits>>Person Info>>Tobacco useWhile trying to save the 'Tobacco Use' field under Me>> Benefits>>Person Info>>Tobacco use, It is not getting saved. The action is possible and the field is getting save…
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Action plan for importing the configs if few configurations already exists in target environmentWhile importing the program to an environment where the previous configurations already exists, what are the steps to be taken care ? eg: Few programs and almost 90% of …
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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Can the effective date of delivered life events be changed?Summary: We are using delivered Life Events like Open, Conversion which has effective date other than 01/01/1951 which we are using. Is there a way to change the effecti…
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Fast Formula for Person Change Causes Life Event not workingSummary: Fast Formula for Person Change Causes Life Event not working Content (required): I created a FastFormula to automatically detect events in the Benefits module f… -
Unable to view change beneficiary task under quick action redwood benefitsSummary: Approach: Published a sandbox: navigated to Me → Quick Actions → Benefits, enabled Change Beneficiaries with Visible = Yes and Mobile Enabled = Yes. Selected "A…Mansi_shingnapure 1 view 0 comments 0 points Started by Mansi_shingnapure Payroll and Global Payroll Interface (GPI)
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Enforce dependent and beneficiary designation during enrollment not working correctlySummary: Enforce dependent and beneficiary designation during enrollment not working correctly Content (please ensure you mask any confidential information): Hi, Could s…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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Element Error when applying default with an eventSummary: When trying to evaluate "Move" event getting an Error "There was a problem saving the elections because another enrollment exists in the same element that this … -
How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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Compensation Calculation Formula Returns 0 for Self-Assigned Life EventsSummary: This formula is used to calculate salary across multiple assignments. Formula must loop through all active assignments of an employee and sum the salary. This i…
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Contact Relationship Deletion issue.Summary: Hi Team, Contact which are not part of any enrollment / nor beneficiary in a plan are showing as enrolled post an Life event is processed. When we try to delete… -
Upload Plan Configuration DocumentsSummary: The Upload Plan Design Document feature present in Additional Configuration in Program/Plan train stops, do not allow to view the documents once loaded from eit…