Benefits Service Center
Discussion List
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Automate to untick the eligibility box and remove allowance effective dateSummary: Hi Team, Our customer wish to explore if there is a smarter technical way with an automation to untick the eligibility box and remove allowance effective date f… -
Eligibility of one plan during retirement is based on the plan enrollment before retirementThere are 2 programs for the employee. One is during the active tenure of the employee in the organization, and the other program is for the retirees. If employee is enr…
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Unable to close required pending action itemSummary: I am trying to close a required pending action item, but even after clicking into the item and designating dependents the item is still marked as pending and no…
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How to Configure 'Rate Start Date' as previous pay period start dateHi All, We have the requirement where the element entry start date should be 1st day of previous pay period for life event enrollments. Payroll - US Biweekly Payroll For…
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Rate start date based on the changes done on electionsSummary: Rate start date based on the changes done on elections Content (please ensure you mask any confidential information): Hi, We have a requirement where if the ele…
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Person Number in BAC Quick Actions is not consistentSummary: on the Benefits Activity Center, we notice that the Person Number on the Quick Actions are not consistent. For example, we see Person Number next to name in Per…
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No inactive people are displayed in the Benefits activity centerGood afternoon, everyone. I'm trying to access the Benefits Activity Center to find the benefits information for an inactive employee, but I can't see the inactive emplo…
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Submitted document eoi needs alertWhen employee submits EOI, Document type: Proof of good health for various plan, Benefits admin needs a notification to approve or vew it. Is the functionality available…
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Lifeevents are getting triggered for temporary non-primary assignmentSummary: Lifeevents are getting triggered for temporary non-primary assignment Content (please ensure you mask any confidential information): Hi, All the eligibilities a…
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Automatically trigger life event after 1 year completion of the date entered on DFFSummary: Automatically trigger life event after 1 year completion of the date entered on DFF Content (please ensure you mask any confidential information): Hi, We have a…
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If the spouse of dependent is employed in the same organization, then spouse becomes ineligibleFor the medical dental and vision plans, there is an eligibility criteria that if the spouse is already employed in organization to be able to gain eligibility to cover …
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Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles… -
plan option cannot be deletedThe options under the plan names are no longer needed and there are no enrollments for employees under this option. Still I am unable to delete/end date the option as it…
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Termination Life Event Trigger on termination dateSummary: All the termination date DBIs for Person change cause life event trigger return the date after termination. I need to return the termination date in a formula. …
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How to handle intervening LE during OESummary: I understand that we have Profile Option " Prevent back out LE" to avoid back out of LE during OE. do we have any options to handle Intervening LE during OE wit…
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Plan deduction should happen ones each yearThe deduction should not appear again after each life event. The element is created Recurring entry : Nonrecurring The rates are Recurrence: Once Still, When the new lif…
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Hide Actions in benefits summary for benefits activity centerSummary: We have business requirement to hide Court Orders and document records. How is it possible to acheive. Content (please ensure you mask any confidential informat…
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2 EE Spouse ID field missing from RedwoodSu The 2 EE Spouse ID "link" does not appear to be available Redwood, however, you can find it within the UI under My Client Group > Person Management> Person Informatio… -
ACA 1095-C report is not showing correct code in row 16I am generating 1095-C for my client. We want to get code 2C in line 16 of 1095-C report. In the ACA spreadsheet, I have entered 1E for all months in line 14, gave the a…Anubha Jain 14 views 2 comments 0 points Most recent by Rachel_Strong Payroll and Global Payroll Interface (GPI)
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Benefits issues- zero deductions after the payroll processingSummary: Content (please ensure you mask any confidential information): We have a requirement in our project where, in the Benefits area, we are trying to reinstate bene…
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Benefit Medical Element to be linked from Active No Payroll ASG to Suspended Payroll Eligible ASGSummary: Employment Model is Two Tier - Single Assignment, Configure Default Benefit relationship is marked as Primary Assignment. we have a case where A person has Home…
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How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio… -
Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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how to restrict enrollment opportunities after a dateI would like to prevent the employee from changing the enrolments after a particular date say 30th September every year for one plan type. The plan which the employee ha…
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When we approve a pending action as an admin, it always stays in Pending Approval.Summary: We want to upload and approve an employee’s pending action at the same time, but it doesn’t work — it remains in Pending Approval. Content (please ensure you ma… -
only able to see the primary beneficiary in the enrollmentSummary: After adding beneficiaries I am only able to see the primary beneficiary in the enrollment. However, I am able to see contingent beneficiaries when I click on t…
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Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…