Benefits Service Center
Discussion List
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Total cost per payperiod & annual cost is different in enrollment summary and review and submit pageSummary: Total cost per pay period & annual cost is different in enrollment summary page and review and submit enrollment pages. The pre tax amount is showing correctly … -
Trace logs of Benefit Fast Formula of Type: Enrollment Certification RequiredSummary: Hello, We have a Benefit fast formula of type: Enrollment Certification Required in which we are checking if certificate should be triggered or not as per the e…
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Benefit Billing privileges requiredSummary: What are the privileges/roles required for full Benefit Billing access? Content (please ensure you mask any confidential information): A client would like to ex… -
How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c… -
Open Enrollment Issue SetupWe have created the plans and configured the rates with an effective date of January 1, 2027, for Open Enrollment. However, when evaluating the plans, they are not appea…
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PER-1530061 Error When Updating Contact Relationship from Partner to SpouseSummary: Hello Experts, We are encountering an issue when updating an existing contact relationship in Oracle HCM Cloud. Scenario Employee has an existing contact with r…
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New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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Does the enrollment window end date follow UTC time zoneWe need a confirmation on the Enrollment period end date for Open event. If the end date is 11/15/2026 will the enrollment window be available up until 11/15/2025 11:59 …
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Not able to see the document associated in Plan Design DocumentNot able to see the document associated at the plan level in Plan Design Document in the Employee Self Service while enrolling in the View Details section of the plan.
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Link Benefits Confirmation Print Button to PDFHi, We want to link the print button given at the Benefits Confirmation Page to be able to show the PDF report of the elections submitted. PDF Report that we want the pr…
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How can we hide the Life Event enrollment banner countdown on Redwood ?Summary: We’re using Oracle Fusion HCM Benefits – Redwood Self-Service. During an Enrollment window, the landing page banner displays a message such as “Your enrollment …
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Enabling Home Assignments (Non-Primary) for Benefits ParticipationHi everyone, We have a client requirement to enable multiple assignments for benefits participation in Oracle Cloud HCM, and I’m looking for guidance on how to configure…
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Retroactive Benefits Premium Calculation for Backdated Salary ChangesDescription We have a client requirement to recalculate benefits premiums retroactively whenever an employee’s salary is updated with a past effective date, regardless o…
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Open enrollment evaluation erroring out:BEN_91333_CALLING_PROC HCM BenefitsSummary: When we are submitting open enrollment evaluation from evaluation and reporting in roll back mode and we are getting the below mentioned error for half of the e…
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canceling workrealtionship in core hr results in benefits errorSummary: when the customer tries to cancel the new hire or changes in the start date of the Workrelationship it does generate an error that there is already benefits enr…
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Can standard lump sum benefits rate with recurring element but remapped to a non-recurring element?"Summary: Can standard lump sum benefits rate with recurring element but remapped to a non-recurring element?" Content (please ensure you mask any confidential informatio…
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Changes in Termination date in Core HR affects BenefitsSummary: when a termination Life Event is detected in future or in the past. subsequently our customer is unable to make changes in Core HR. how do we handle these scena…
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Age changed is detected when Evaluate Scheduled Event Participation is processedSummary: Age changed life event is detected even when the parameter to Detect Temporal events is set to None,when running Open Enrollment ess job. Could you please sugge…
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Close pending action items using HDL after the life event has been closedSummary: Ability to close pending actions once the life event has been closed Content (please ensure you mask any confidential information): Hi everyone, We are having a…
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Employee + Children option displayed even, when child is over age 26Summary: Hello Team, We have a requirement where dependents who are over the maximum age limit of 26 should not make an employee eligible for the Employee + Children cov…
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Hide Drag-and-Drop Area in Benefits Attachment SectionSummary: We are using Oracle Fusion Benefits and have document upload requirements during enrollment (e.g., Evidence of Insurability) On the attachment page, users see a…
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Benefits for Nov 26 new hire and open enrollment event date are 1/1/27, how to handle both eventsSummary: Case 1: Main benefits (med/dental/vision) for Nov 26 new hires with start 1/1/27 due to waiting period, and 2027 open enrollment event date is also 1/1/27, how …
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Benefit Summary Read Only not showing enrollmentsRead Only Benefit Summary not showing enrollments. Anyone was able to configure it after it was introduced earlier this year? Followed the steps in the document below:… -
Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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Dependent Certification Required FF - Certification Remains After Employee Changes EnrollmentSummary: Hi Everyone, We have a Dependent Certification Required Fast Formula that triggers a certification when an employee enrolls a Spouse or Domestic Partner in a me…
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How to automatically de-enroll dependent whose date of death has been populated ?Summary: Hi, We've a requirement when an employee populates the "Date of Death" field for a dependent, a life event should automatically trigger and the dependent should…
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Restrict Spouse to be designated as dependent if they work in the same organizationSummary: We have a requirement to restrict the spouse to be designated in the Benefits Plan as a dependent in employee's record, if the spouse is also an employee in the…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…