Benefits Service Center
Discussion List
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New Hire / Newly Eligible enrollment during Open enrollment and after Open enrollmentSummary: Dear All, The client requires separate navigation for the following: One for New Hire / Newly eligible / ongoing eligible Life Event enrollments during Open Enr… -
How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio… -
Imputed Income for Basic life for executives to be taken on 100% of benefit coverage even below 50K.Summary: There is a select group of executives for whom, we have a requirement to take imputed income on 100 % for Basic life coverage even if below 50K. we have standar…
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Enrollment Change Restriction: Main Options are not visible when the previous coverage is WaiveThe issue occurs when employees who are enrolled in Waive Medical or Waive Dental are unable to view or elect any of the main Medical or Dental plans during a subsequent… -
Redwood Benefits: Simulate a Life Event for Benefits AdministratorsThe 26C Upgrade includes a new feature called “Simulate a Life Event for Benefits Administrators.” Could someone explain how this feature works? I checked it, and it doe… -
How to hide Billing section on Benefits Summary page of RedwoodWe have a requirement to hide/remove Billing marked yellow in below screen shot. We have already tried removing Manage Person Benefits Billing privilege from custom role…
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Detect a life event when probation end date is entered for employeeSummary: We want to detect life event for employee when the probation end date is entered and make enrollment opportunities available for those employee. Currently we do…
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Can Fast Formula Dynamically Control the Minimum and Maximum Goal Amount for an HSA Standard RateHello All, We have a requirement related to Health Savings Account (HSA) enrollment and would like to understand whether this is supported through standard functionality…
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Child drop eligibility at 25, but should be eligible until the end of the plan year they turned 25children who has turned 25 or above, should not be eligible for the plan. The child should be there in plan until the end of the plan year in which they turn 25. We have…
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Pre-Enrollment for Retiree Benefit Plans Before Person Type ChangesI have a requirement regarding retiree benefits. Currently, retiree benefit plans are configured under a separate Benefits Program, and employees become eligible for the…
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How to detect age change life event when employee turns 65 or 70Summary: We are looking for automatic coverage reduction for employees when they turn 65 and 70. We are using FF in standard coverage which covers the calculations part …
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Benefits for surviving spouse unable to processWhile processing the life event for surviving spouse, the evaluate life event action shows an error that 'A payroll ID is required for determining pay periods. Ensure th…
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Benefits for surviving spouse throwing an errorI have created a surviving spouse as a non worker and tried to evaluate the life event from the BSS. However it throws a payroll relationship error. Surviving spouse doe…
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Interim coverage is not getting created for Supplemental lifeSummary: Hello Team, I am seeking assistance with a Supplemental Life plan configuration in Oracle Cloud Benefits where the Interim Coverage is not triggering as expecte…
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Not able to select the Supplemental Coverage amount in RedwoodSummary: Responsive Benefits Page: Able to see the coverage amount during the enrollment window, with the drop list of values. Which is working as expected. Redwood Bene…
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While loading Coversion Data does it call the HSA Rate periodization FFSummary: our go live is 7/27. we have rate periodization FF that is associates plans HSA and FSA, and we have Coverage amount from source and we have YTD from the source…
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Benefit Readwood Pages 26C QuestionsSummary: Will we still be able to use the Classic or Responsive pages after the 26C release? If so, when are these pages scheduled to be decommissioned? Can Redwood page…
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How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…
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If multiple plans offer imputed income, how to configure that to capture in two different elementThe imputed income is supported for LTD and GTL plans and I would require that to be captured in two different elements. How to set that up if the imputed income from mu…
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Benefits Relationship with multiple Active assignmentsSummary: We have an employee who has two assignments where both assignments are eligible for benefits but customer only wants to see one assignment. We end dated and als…
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Benefit plans enrolled by Administrator is end dated once employee tries to add more dependentsSummary: During initial implementation, Benefits admin enrolls the Employee and their dependents to the relevant benefit plans. However, when employee logs in and update…
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How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Assignment category is creating a new life event while hiring an employeeWe are hiring an new employee. While hiring we are providing assignment category details as full-time. This is triggering two life events one for new hire and other for …
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Credit for waiving medical planIs it advised to configure credits to waive plan. The requirement is to add Medical Waive credits and add rates/coverages to the 'Waive Medical plan' so employees select…
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Imputed rate calculationI have the following requirement for the (Fully Employer paid) Basic Life Insurance plan. Imputed income must be calculated on the employer-paid Basic Life coverage (opt…
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COBRA Administration in Oracle HCM CloudSummary Ability to do complete COBRA setup in cloudContent Has anyone here implemented COBRA benefits in cloud? From what i know there is no full capability in supportin…
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Benefits VBCS Personalization: Notes Section Disappeared in Production (26B release)Hi Everyone, We recently deployed our Benefits VBCS Personalization to our production environment. Initially, the Notes section under Benefit Administration > Benefit Ac… -
Benefit relationship not getting createdSummary: Benefit relationship not getting created for any employee even though the configure default ben relationship config is completed. Also tried running the assign …
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Redwood benefits administration - CertificationSummary: Unable to submit certification without Document of Record Content (please ensure you mask any confidential information): We have an enrollment restriction for o…
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Seeded Benefits enrollment notification alert is not picking up emps when life event window is activSummary: Seeded Benefits enrollment notification alert is not picking up emps when life event window is active in production. Tested for 1 emp with active new hire enrol…