Benefits Service Center
Discussion List
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Open enrollment evaluation erroring out:BEN_91333_CALLING_PROC HCM BenefitsSummary: When we are submitting open enrollment evaluation from evaluation and reporting in roll back mode and we are getting the below mentioned error for half of the e… -
Enabling Home Assignments (Non-Primary) for Benefits ParticipationHi everyone, We have a client requirement to enable multiple assignments for benefits participation in Oracle Cloud HCM, and I’m looking for guidance on how to configure…
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canceling workrealtionship in core hr results in benefits errorSummary: when the customer tries to cancel the new hire or changes in the start date of the Workrelationship it does generate an error that there is already benefits enr…
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Retroactive Benefits Premium Calculation for Backdated Salary ChangesDescription We have a client requirement to recalculate benefits premiums retroactively whenever an employee’s salary is updated with a past effective date, regardless o…
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Can standard lump sum benefits rate with recurring element but remapped to a non-recurring element?"Summary: Can standard lump sum benefits rate with recurring element but remapped to a non-recurring element?" Content (please ensure you mask any confidential informatio…
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Changes in Termination date in Core HR affects BenefitsSummary: when a termination Life Event is detected in future or in the past. subsequently our customer is unable to make changes in Core HR. how do we handle these scena…
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Age changed is detected when Evaluate Scheduled Event Participation is processedSummary: Age changed life event is detected even when the parameter to Detect Temporal events is set to None,when running Open Enrollment ess job. Could you please sugge…
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Close pending action items using HDL after the life event has been closedSummary: Ability to close pending actions once the life event has been closed Content (please ensure you mask any confidential information): Hi everyone, We are having a…
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Employee + Children option displayed even, when child is over age 26Summary: Hello Team, We have a requirement where dependents who are over the maximum age limit of 26 should not make an employee eligible for the Employee + Children cov…
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Hide Drag-and-Drop Area in Benefits Attachment SectionSummary: We are using Oracle Fusion Benefits and have document upload requirements during enrollment (e.g., Evidence of Insurability) On the attachment page, users see a…
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Benefits for Nov 26 new hire and open enrollment event date are 1/1/27, how to handle both eventsSummary: Case 1: Main benefits (med/dental/vision) for Nov 26 new hires with start 1/1/27 due to waiting period, and 2027 open enrollment event date is also 1/1/27, how …
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Benefit Summary Read Only not showing enrollmentsRead Only Benefit Summary not showing enrollments. Anyone was able to configure it after it was introduced earlier this year? Followed the steps in the document below:… -
Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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Dependent Certification Required FF - Certification Remains After Employee Changes EnrollmentSummary: Hi Everyone, We have a Dependent Certification Required Fast Formula that triggers a certification when an employee enrolls a Spouse or Domestic Partner in a me…
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How to automatically de-enroll dependent whose date of death has been populated ?Summary: Hi, We've a requirement when an employee populates the "Date of Death" field for a dependent, a life event should automatically trigger and the dependent should…
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Total cost per payperiod & annual cost is different in enrollment summary and review and submit pageSummary: Total cost per pay period & annual cost is different in enrollment summary page and review and submit enrollment pages. The pre tax amount is showing correctly …
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Restrict Spouse to be designated as dependent if they work in the same organizationSummary: We have a requirement to restrict the spouse to be designated in the Benefits Plan as a dependent in employee's record, if the spouse is also an employee in the…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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How can we hide the Life Event enrollment banner countdown on Redwood ?Summary: We’re using Oracle Fusion HCM Benefits – Redwood Self-Service. During an Enrollment window, the landing page banner displays a message such as “Your enrollment …
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Processing New Hire life event and Open enrollment for December New hiresSummary: Process New Hire life event and Open enrollment for December New hires Content (please ensure you mask any confidential information): We have our Medical and De…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Open Enrollment Displays Future Rates, but Open Late Entrant is not showing future rates.Summary: Hello Experts, We have observed inconsistent rate display behavior between Open Enrollment (Scheduled Life Event) and Open Late Entrant (LE) (Non-Scheduled Life…
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Contact Relationship Updated from DP to SP During Open Enrollment, Displays EMP+DPSummary: Hello Experts, We have identified what appears to be unexpected behavior during the Open Enrollment process and would like to understand whether this is expecte…
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Benefit Options Level Instructions not showing directly on the page but need to click view detailsSummary: We have configured the benefit option level instructions in different options. But instead of showing directly on the screen ,user have to click on view details… -
HSA recalculates rate for each life eventWhen an employee is enrolling in HSA plan for first time ,The system calculates the HSA based on the number of pay periods remaining. However, when new life event is eva…
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Supplemental Spouse and Child Plan Visible Without Spouse and child RelationshipSummary: Hello Experts, We have configured a Supplemental Spouse Plan/Supplemental Child Plan in Oracle Benefits. Our business requirement is that the plan should only b…
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Display coverage amount during enrollment without clicking on view details or in submit pageSummary: Can we display coverage amount during enrollment without clicking on view details or in submit page in Oracle fusion Benefits Redwood Content (please ensure you…
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Seeded Alert Still Triggering After Disabling Seeded Template.Summary: Hello Experts, I am testing the seeded Benefits alert "Summary of Elections at Open Enrollment". As part of the configuration, I disabled the seeded notificatio…
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Enable Multiple Assignment processing for BenefitsSummary: Hi team, We have scenario where an employee can have a temporary Global Transfer while having the primary work relationship active. The requirement is that the …