Benefits Tips
Discussion List
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Redwood Benefits: Simulate a Life EventSummary: We keep getting no search results, when simulating a life event. Content (please ensure you mask any confidential information): Version (include the version you… -
What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a… -
Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a…
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Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both …
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Best Approach for HSA Contribution Calculation When Prior Contributions Exceed New Annual ElectionWe would like to understand Oracle's recommended setup or best practice for the following HSA contribution scenario. We observed that when an employee changes their HSA …
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How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
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Override the drop-down coverage valueFor the Supplemental Life plan, the coverage drop-down is configured with values from 1x Annual Salary to 5x Annual Salary. However, some of the legacy coverage values w…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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send automated enrollment summary to employee at the end of enrollment windowSummary: Hi everyone, We have a client requirement to automatically send an enrollment summary to employees at the end of the enrollment window for applicable life event…
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Benefit Option Effective 01-Jan-2027: Visible During Open Enrollment Only, Not for Subsequent QLEs.Summary: Question: I need to create a new benefit option with an effective date of 01-Jan-2027. This option should be available and visible only during the Open Enrollme…
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can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t… -
DOR Flexfield value list is blankWe built a DOR where one of the Flexfield fields, DEI_ATTRIBUTE1, uses a Value Set as its list of values. This Value Set returns the health plans in which the employee i… -
Termination Life event triggered against Global transferred Legal EntitySummary: We have below requirment for global transfer from Country A to Country B. Termination Life event to be processed in Country A as of last working day in Country … -
Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth…
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How to get Payroll Balance value in the Benefits Fast FormulaSummary: How to get Payroll Balance value in the Benefits Fast Formula Content (please ensure you mask any confidential information): I am writing the Rate Value Calcula… -
Benefits Program - Import Error - BEN_PLDSG_NAME_NOT_UNIQUESummary: Hi Experts, We are trying to migrate our Benefits Program from one instance to another using the Export Plan Configuration and Import Plan Configurations setup …
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Unable to cancel work relationship for a rehireSummary Need to cancel a work relationship for a rehire because we are receiving errorContent An employee was rehired with an incorrect hire date and we need to cancel t… -
How to add logs to debug the Benefits fast formulaSummary: I am working on Rate Value Calculation Fast formula. I have tried to get the logs from ess_log_write() and add_rlog() functions. but logs are not generating. I …
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Best Practice for EOI Processing for Late Entrants to Supplemental Employee Life InsuranceSummary: We currently have Evidence of Insurability (EOI) configured during Open Enrollment (OE) for regular entrants enrolling in Supplemental Employee Life Insurance p…
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Benefit Alert TranslationSummary: We have requirement where we need to send benefit Alert based on preferred language : Confirmation on self reported Lifeevent . In English and Spanish Language.…
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Post Enrollment Rate Calculation Formula based on Enrollment of Another PlanSummary: Hi experts, My client has a plan ("Plan B") for a savings fund in which a participant can choose to contribute an amount that is a multiple 1x - 12x of the prem…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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How to display benefits Policy document by legal entitySummary: We have different policy documents for different Legal employers as they are eligible for different plans. we do not want employees to other groups benefits pol…
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Seeded Benefits enrollment notification alert is not picking up emps when life event window is activSummary: Seeded Benefits enrollment notification alert is not picking up emps when life event window is active in production. Tested for 1 emp with active new hire enrol…
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In Benefits HCM Redwood pages, can we require employees to go through all plan types?Summary: In Benefits HCM Redwood pages, can we require employees to go through all plan types before submission on self-service? If so, how can that be achieved? Content…
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Dependent setup with certification – Incorrect original dateI have a benefits plan configured to preserve the `original_date` even when changes occur, and it was working correctly until we needed to include dependent certificatio…
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Evaluate Life Event Participation Scheduling for Daily RunSummary: We are going to schedule the Evaluate Life Event Participation process to run daily around 3AM to catch New Hire life events that need to be evaluated open bene… -
Termination Life event fast formula is not working outSummary: We have configured a termination life event to trigger when HR approves the termination. Below are the Data Changes configuration for termination Life Event and…
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How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio…