Category 248
Discussion List
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I can't access to my account(I'm following on-line chat instructions) Hello! I go to , and if I select EMEA Commercial 1 (em1), I get a message saying: "That name didn’t work, want to try again?" I… -
my "always free" instance was terminated and I am not allowed to create the same againI created my instance in April, then I received this mail: as a result, my free hosting was canceled, and I am not allowed to create the same, because it asks me to pay …
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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SSH to Instance Failed at "Permission denied (publickey)" in OCI ubuntuI downloaded the private and public files from the Console connection > Create local connection > Generate a key pair for me option and hit Create Console Connection. No…
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My account is 'terminated', my access to my whole root department is disabled with an error.Summary: Since 29 March 2022, I haven't been able to access anything in my root department. I am met with the error 'Authorization failed or requested resource not found…
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can't receive Oracle Cloud Account recovery emailHello, I can't login to my Oracle Cloud Account, I tried resetting the password and not receiving the Recovery email, and the live agent tried to send password reset ema…
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Why can't I Download client credentials (Wallet)Summary: We cannot Download client credentials (Wallet) Content (required): The Wallet Type Field (and others) are grayed out. Version (include the version you are using… -
Session expired Your session timed out. To continue working, sign in again.Summary: After activate 2-Step Verification, I will get "Session expired Your session timed out. To continue working, sign in again." screen countdown and asking me to l…
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Instance Stuck in “STOPPING” StateSummary: My Oracle_Linux8_11gxeDB compute instance showing stopping after given a reboot command over 8 hours but yet not stopped or restarted. The instance was not resp…
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All free tier instances stopped and cannot be startedSummary: All free tier instances stopped and cannot be started with "Instance (…) is disabled and will not accept any action requests. Please contact customer support to…
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Ability to change 'Shape' of an instanceSummary: Ability to change 'Shape' of an instance Content (please ensure you mask any confidential information): Our production OIC Instance was originally setup (incorr…
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Problem upgrading to the pay-as-you-go planHello, I need help upgrading my account to the "pay-as-you-go" plan. I used the verification method in February and received the corresponding payment and refund. Howeve…
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Streaming host namesSummary: Can someone from Oracle explain the design behind the host names for the streaming service? Content (please ensure you mask any confidential information): It se… -
How to create kubectl user token with .NET SDKAn app is using OCI .NET SDK, API key for authentication and OKE to manage Kubernetes clusters. I would like to generate a user token using the SDK so that the app could…
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blk id hangsHi Team, blkid and fdisk -l commands hang forever in OEL 8. We found one disk sdb which is not being used, but not sure, it is showing in lsblk. [root@erpprod ~]# lsblk …
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https://cloud.oracle.com/ view as Admin and UserHi, When provisioned to Oracle, users (Admin or Regular User) get the welcome email with the activation button. When clicked, it is an IDCS link but ultimately leads to … -
How to open a shell/console in the browser to an instanceI have created an ubuntu-based instance and can connect to it via ssh without any issues from some other terminal. But is it possible to log in to my Oracle cloud accoun…
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How to Reset Linux OS To Factory DefaultHello. I am having trouble resetting Linux Operating system. I want to reset my linux to remove undetected malware and virus. I want to reset my linux without termnating… -
How to pass base64 content from input file to OCI LLLM modelsSummary: Is there a way to pass base64-encoded file contents from an invoice PDF and extract information in JSON format? Content (please ensure you mask any confidential…
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Delete a volume stuck in provisioningSummary: My free tier account Boot volume is stuck in Provisioning state for months. I am not able to terminate it. Kindly help
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Migration of Myservices to Cloud Console.How can non-admin users see Apps My Application panel?I am trying to create a group for users to have read only access but I am unable to watch the video(unplayable) on how to create a read only group ; How-To Video: Create…
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Reset my MFA/2FA for Freetier account. Live Chat could not helpSummary: I cannot login to my Freetier account anymore. I reset my Mobile phone and hence OMA app. I need to reset my MFA/2FA for my OCI Freetier account opened in 2021,…
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My vm is stuck in state stopping with a three day old maintenance eventSummary: My vm is stuck in state stopping with a three day old maintenance event. I have important information on the VM and I need to access it. It is an always free su…
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Account Recovery - Email Service DiscontinuedSummary: I'm attempting to peform password recovery on an Oracle Cloud Free Tier account that is registered to an email account with a domain that is no longer accessibl…
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Free Tier Instance stopped runningI started a VM on the free tier and choose only "always free" options, now after 2 days and about 10 hours of development the instance is stopped and I get this error wh…
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Billing address problem. Oracle CloudHello, I have a billing address problem. I try to upgrade my account from free tire to pay as you go, but I get the error: "Billing Address doesn't match information fro…
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The PutObject operation fails when using aws-sdk-cpp in an application.Summary: The PutObject operation fails when using aws-sdk-cpp in an application. Content (please ensure you mask any confidential information): When executing PutObject … -
How do I create a policy to restrict a group to launching specific shapes?I have found a policy variable which allows me to create a policy restricting groups to launching instances with specific images here Is there any similar way to restric…
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Deployment Error in OCI Code Editor – Need AssistanceSummary: I'm experiencing some difficulties while trying to deploy an OCI function using the OCI Code Editor. The error messages I'm encountering are as follows: Deploy …
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Locked out and no way to receive password reset email. It's been a whole year now...Hey everyone, I’m back here again because it’s been a whole year, and I still can’t access my tenancy or reset my password. I’ve tried multiple times, sent complaints, a…