Category 248
Discussion List
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Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at allSummary: Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all Content (please ensure you mask any confidential information): Hello fe…
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Oracle Integration for Oracle SaaS Licensing/Subscription ModelOIC for SaaS documentation says that "every integration you create must have an endpoint in an Oracle Cloud SaaS application". Provisioning and Administering Oracle Inte…
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Account Access Issue: Password Recovery Deactivated (Exceeded Maximum Attempts)Summary: Account Password Recovery Deactivated - Exceeded Maximum Reset Attempts Content (please ensure you mask any confidential information): While attempting to reset…
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Cost Estimation of Fusion application per user accountSummary: Hi Experts, We would like to run a report to compare the cost of subscription for user accounts. We would like to create supplier contacts as user accounts so t…
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My Oracle Cloud Account Suddenly Down and I Cannot Sign InDear Oracle Cloud Experts, I received a email that say my free trial subscription ended (before the deadline) and now I cannot sign in to my account. Even my Instance se…
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crucial security headersHi Team, Apex version 24.2 ORDS version 23.4 DB version 19.27 Please provide an update as this is a security concern. We have done a security vulnerability scan against …
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Unable to ping www.eclipse.org in compute instanceSummary: I'm unable to ping www.eclipse.org, but be able to ping www.linux.org. What could be wrong? Content (please ensure you mask any confidential information): Here …
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2FA resetHi, so i'm trying to sign in to my oracle cloud account but it ask me for 2FA code of the authenticator app and when i put it it says invalid i went to support chat to r…
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XFS file systemHi Team, We have increased the size of a paravirtualized disk in Oracle Cloud Infrastructure (OCI) from 50GB to 60GB.However the partition size is not reflected. We have…
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Always Free Cloud Account MFA Access Bypass CodeSummary: This is Sikandar Hayat working in Oracle technologies for the last 27 years and an Oracle ACE but really struggling with your support services for the last coup…
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I can't access to my account(I'm following on-line chat instructions) Hello! I go to , and if I select EMEA Commercial 1 (em1), I get a message saying: "That name didn’t work, want to try again?" I…
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my "always free" instance was terminated and I am not allowed to create the same againI created my instance in April, then I received this mail: as a result, my free hosting was canceled, and I am not allowed to create the same, because it asks me to pay …
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I cannot terminate the instancesI am experiencing an issue with one of my instances (OCID: ocid1.instance.oc1.iad.anuwcljtmz2gsxycnlsti3bmidwodlcsbb74uubi6phda4rhpwo652prrfiq). I have been unable to te…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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SSH to Instance Failed at "Permission denied (publickey)" in OCI ubuntuI downloaded the private and public files from the Console connection > Create local connection > Generate a key pair for me option and hit Create Console Connection. No…
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My account is 'terminated', my access to my whole root department is disabled with an error.Summary: Since 29 March 2022, I haven't been able to access anything in my root department. I am met with the error 'Authorization failed or requested resource not found…
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can't receive Oracle Cloud Account recovery emailHello, I can't login to my Oracle Cloud Account, I tried resetting the password and not receiving the Recovery email, and the live agent tried to send password reset ema…
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Why can't I Download client credentials (Wallet)Summary: We cannot Download client credentials (Wallet) Content (required): The Wallet Type Field (and others) are grayed out. Version (include the version you are using…
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Session expired Your session timed out. To continue working, sign in again.Summary: After activate 2-Step Verification, I will get "Session expired Your session timed out. To continue working, sign in again." screen countdown and asking me to l…
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Instance Stuck in “STOPPING” StateSummary: My Oracle_Linux8_11gxeDB compute instance showing stopping after given a reboot command over 8 hours but yet not stopped or restarted. The instance was not resp…
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All free tier instances stopped and cannot be startedSummary: All free tier instances stopped and cannot be started with "Instance (…) is disabled and will not accept any action requests. Please contact customer support to…
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Ability to change 'Shape' of an instanceSummary: Ability to change 'Shape' of an instance Content (please ensure you mask any confidential information): Our production OIC Instance was originally setup (incorr…
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Problem upgrading to the pay-as-you-go planHello, I need help upgrading my account to the "pay-as-you-go" plan. I used the verification method in February and received the corresponding payment and refund. Howeve…
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Streaming host namesSummary: Can someone from Oracle explain the design behind the host names for the streaming service? Content (please ensure you mask any confidential information): It se…
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How to create kubectl user token with .NET SDKAn app is using OCI .NET SDK, API key for authentication and OKE to manage Kubernetes clusters. I would like to generate a user token using the SDK so that the app could…
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blk id hangsHi Team, blkid and fdisk -l commands hang forever in OEL 8. We found one disk sdb which is not being used, but not sure, it is showing in lsblk. [root@erpprod ~]# lsblk …
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https://cloud.oracle.com/ view as Admin and UserHi, When provisioned to Oracle, users (Admin or Regular User) get the welcome email with the activation button. When clicked, it is an IDCS link but ultimately leads to …
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How to open a shell/console in the browser to an instanceI have created an ubuntu-based instance and can connect to it via ssh without any issues from some other terminal. But is it possible to log in to my Oracle cloud accoun…
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How to Reset Linux OS To Factory DefaultHello. I am having trouble resetting Linux Operating system. I want to reset my linux to remove undetected malware and virus. I want to reset my linux without termnating…
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How to pass base64 content from input file to OCI LLLM modelsSummary: Is there a way to pass base64-encoded file contents from an invoice PDF and extract information in JSON format? Content (please ensure you mask any confidential…