Category 283
Discussion List
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can we add a custom value in maximum segment duration for a single day in multi-segment activitySummary: Can we add a custom value in maximum segment duration for a single day, while configuring multi-segment activity in the Activity type For Example, I need to sel… -
How to Block Push Notifications During Unscheduled or Future Routed Dates?Summary: We have set up push notifications using the Message Scenario with the Collaboration Delivery Channel on our iPad (scenario will be launched when Activity is Mov… -
limitation of APP usage on specific DevicesSummary: Need to force users to use OFS mobile App on specific devices Content (please ensure you mask any confidential information): Our Customer has strict policy on m… -
REST API - Activity position change in routeIs there any particular field that updated task position in route with out updating field positionInRoute in OFSC? Which all fields have capability to update task positi…
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Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting WarningsTitle: Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting Warnings Hi everyone, I have a question regarding the way alerts and warnings…
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Data Defect in Daily Extract Report after adding the Properties Field in Daily ExtractSummary:Hi Team, We have faced the data defect issues in Daily Extract Report whenever we have added the one properties Field 'OSN_STB_Main_Serial_No',due to this 5 prop…
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How to enable MFA for the oracle B2B fusion service cloudwhen a user logs into the Oracle Fusion Service application there must be one more mobile factor authentication. How do we achieve this?ManiKarthikkokkonda 12 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Fusion Service
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Error update login policyHi, I want to update the maximum number of sessions in a login policy. When I change the value, I get an error with the policy label indicating that spaces are not allow… -
How to mass reassign user typeWe created a new user type in Oracle Field Service Cloud, and I'd like to assign over ~100 resources to it from their current user type. I don't see any bulk, mass, etc …
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How can I update a custom property on activity entity from OFSC plugin ?Summary: whts the best way to update a custom property defined at entity ( activity ) from ofsc plugin , (by not using OFSC API calls) ?. Is close and update methods in …
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Suspend message scenario: Apply a message step against the "Master" AIDSummary: When a STARTED activity is then SUSPENDED, we need to be able to apply a 'set property' message step against the "master" AID (the original AID). Content (pleas… -
Created activity booking date time showing different from Resource Date time in Oracle Field ServiceSummary:Hi Team, We have faced the errors as Created activity booking date time showing different from Resource Date time in Dispatch Console of Oracle Field Service. Co…
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How the Data is storing in the History Table in APEX:WFMADMIN.VFQ_WFM_ACTIVITY_HISTORYSummary:Hi Team, Can you please let us know and guide us how the Data is storing in the History Table in APEX:WFMADMIN.VFQ_WFM_ACTIVITY_HISTORY in Oracle Field Service. …
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on March 19th & 20th across our Marketing & Sales Unification, Revenue Transformatio… -
message Scenario Placeholder for Activity end time when it crosses midnight.Summary: We use message scenarios to interface data over from Field service to Service Cloud. Currently when an activity is completed in field service a message is trigg…
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How to get Debrief Plugin code in 25A.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Resource Type is being grouped During Edit ResourceSummary: Hello! When I add a new resource, the entire list of Resource Types (Field Resource Role) appears. For example, I picked and saved 'PW - Refuse' for User A and …
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Oracle field Service - RoutingRouting assign task to technician at 5:40 Pm were technician work schedule hours from 9AM to 05:30 Pm. Is there a way to fix this in routing. Thank you.
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Can a user define the new asset number while splitting the asset?When we split an install based asset the newly created asset used a different numbering convention, adding an additional digit to the asset number.Can a user define the …
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Leverage the sandbox feature within the OFSC Dev EnvironmentSummary:Hi Team, We currently have access to the OFSC dev environment for development purposes, but we lack a dedicated test environment to properly validate our changes…
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Can we restrict Technician / Resource to activate their route on "Home Location"Summary: Hello, We are working on a very strange requirement coming from customer that they are observing some of the Resources / Technicians are Activate their route ev…
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How to display the values of an enumeration property in sorted order?Summary: We have a requirement to display the values of an enum property in sorted order. Values are 30,60,90,120,150,200,230. By default, it gets displayed in the order…
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Update method in Oracle field service Plugin is not workingSummary: I am on the route page of a technician, and there is a plugin button. When I click it, it will show all non-scheduled activities. I want to update an activity u…
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Hiding Actions Menu from Dispatch ConsoleSummary: Is there a way to hide or remove the highlighted menu options (Print Route, Export, and Book Activity) from the Actions dropdown in the Dispatch Console page? W…
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iPad Barcode Scanner functionality not working after 25ASummary: Has anything changed in 25A that may have affected our iPads, when clicking barcode button, the camera does not appear I am able to click barcode button on iPho…
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bundle option is not workingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can i call a soap api from OFSC hosted pluginSummary: I am trying to call a Fusion finance SOAP API from my OFSC plugin code using JS fetch/ajax . Is it possible ? i read that not possible on hosted plugins as ther…
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Oracle Fusion Field Service IntegrationsSummary: Is there a document that clearly shows the native integrations that Oracle Fusion Field Service supports and what is not supported and still requires OIC layer.…Srikanth Venkatasubramanyan 34 views 2 comments 0 points Most recent by Srikanth Venkatasubramanyan Field Service
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How can I Create Collaboration Group?Summary: I am trying to create Collaboration group Subsystem>Collaboration>Click on (+) Sign I do not have "Collaboration with groups" specific to my organization. How d… -
Using a 'Geolocation' property when creating an activity manually in OFSSummary: I believe the answer is no, but… Is it possible, using only OFS configuration, to take the coordinates supplied in a 'Geolocation' property that's populated whe…