Category 283
Discussion List
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The Activity Ratio button in the Parts Ordering standard action screen is read-onlySummary: Issue: The Activity Ratio button in the Parts Ordering standard action screen is read-only and cannot be selected. Help Needed: Looking for guidance on why this… -
will Default value tonumber("12.8764") function strip off decimal ?Summary: will Default value usage in usertype i.e. tonumber("12.8764") function strip off decimal ? i tired this but it didn't save the converted value in integer proper… -
Best way to collect/receive OFS EventsSummary: Hi, we are looking for the best way to integrate with the OFS events. Content (please ensure you mask any confidential information): Is it possible to do in a w… -
Validation with regular expressions of form fieldsHi! I want to add validation to a form field using a regular expression but I get the following error: Does validation with regular expressions have any limitations? Tha… -
Delay activity via REST APISummary: Facing issue when using "delayUntilTime" via REST API when date is next day Content (please ensure you mask any confidential information): Scenario: Need to del… -
I am trying to setup OFS to store attachments in FusionSummary: Trying to find some guidance on how to setup a connection between Oracle Field Service and Fusion so OFS is able to store attachments in Fusion I have created a…
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Oracle Field Service Fusion Application for attachment propertyHi , I’m currently working on setting up the Fusion application within Oracle Field Service (OFS) so that it can be selected when creating an attachment property. Howeve…Akshaya Pradeep S 33 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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We want to customize the route page button colours. Could you guide us to a theme file where we canSummary: We want to customize the route page button colours. Could you guide us to a theme file where we can add CSS? Content (please ensure you mask any confidential in… -
ACTION REASON FIELDS DOESN'T SHOW IN THE ACTION SCREENHI, We added DFF to the Action Reason screen called: "Real Salary Increase Flag" (PER_ACT_REASON_USG_DFF Add DFF to action reason (edited) AND to PER_ACT_REASONS_DFF (e…
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Handling Attachments sent in the form of URLs from Oracle Fusion in Oracle Field Service (OFS)Subject: Handling Attachments sent in the form of URLs from Oracle Fusion in Oracle Field Service (OFS) Summary: In our project, we are creating Oracle Field Service (OF…
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filter condition string to number conversion during conditional operator checkhi, we have string property containing numeric values likes 12.345 eg test_prop{string}=12.345 i'm creating a filter condition for comparison purpose but unable to find …Digvijay Karasi2 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Stock Item Return Process in OFSC with WACS Integration and Truck Inventory ManagementHi Community, We are currently in discussion with a client regarding the stock item return process and would appreciate insights on how this can be effectively managed w…
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activity_alerts content validationSummary: Hi, is there any way to validate the content of the activity_alerts property using displays conditions or within message scenario? I've tested these two options…Antonio Carmona 71 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can we send multiple assets as part of WO to activity using maintenance OFS accelerator.Summary: We face issues when we try to push multiple Assets in one Work order through the maintenance OFS accelerator. Content (please ensure you mask any confidential i…Sidharth Bhamare 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
How to add custom property in "exportAvailableCapacityActivitivities" under available capacity?Summary: Export all activities for a capacity category in capacity area. It download a csv. I want to add custom property in csv. Content (please ensure you mask any con…Mohd A. Danish 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to edit the "Non-Working Time Warning"-message to make it more visibleHi, Our customer asked us to increase the visibility of the warning message when you try to set the schedule of an active technician to non-working time. There is only t… -
Need to get time zones from OFSC (Config > Display) to populate plugin dropdown for API usageSummary: As an OFSC Plugin Developer, I am currently working on a client requirement that involves retrieving the list of company time zones defined under Configuration …Akhila Sai Yerra 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Exploring Real-Life Use Cases of Oracle Digital Assistant with Oracle Field ServiceHi All, I’m currently exploring ways to enhance the Oracle Field Service Cloud (OFSC) experience by leveraging Oracle Digital Assistant (ODA), and I’m particularly inter…KP Kishan Patel 51 views 2 comments 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Unscheduling Crew's Pending Activities OnlySummary: We have a requirement where crews should be able to deactivate their routes even if there are still pending activities assigned to them. However, based on curre…
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OFSC ODA Integration - Data security/privacySummary: The questions are related to the native OFSC-ODA integration for rescheduling/cancelling of activities via "Where's My Tech" chat. Content (please ensure you ma… -
position_in_route is getting changed for an activity without slaWindowStart and slaWindowEnd.Summary: An activity without sla start(slaWindowStart) and sla end(slaWindowEnd), and it was assigned to Tech in position 1 place, and if we are trying to update the dat…
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Different Quarterly update options for OFSSummary: Hi Team, Could you please share the various Quarterly Cohort Upgrade options and their dates for Oracle Field Service? We are exploring the different options th… -
Making changes for accessibility - such as colours.Summary We have a need to re-evaluate accessibility options. Previously, we determined that the only available solutions required modifications at the individual machine… -
Prevent "En Route" Status Activation After a Guard Duty ActivityWe have a use case where we need to prevent the "en route" status from being automatically activated for a technician when the previous activity is classified as a guard…
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Disable Not Done as a Status for Multi-Segment ActivitiesSummary: Dears, We are not using 'Not Done' anywhere in our Solution as it is not relevant to business processes that we have implemented. We have recently been implemen…
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Access to outbound message informationHi, Is it possible access information in real time about to Outbound message and status ? (is there an API for this?). We know Daily Extract but we need something that g…Ariel F. Alaniz 31 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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Use of NFS technology with Oracle Field ServiceSummary: Please, we want to know if we can use NFS technology with Oracle Field Service. We need to know is it possible to enable it for our instance to make some tests?…Luis Martin Rivera Santiago 41 views 2 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service
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WATCH REPLAY: Oracle Fusion Field Service 25B Release Deep DiveWATCH REPLAY: Oracle Fusion Field Service 25B Release Deep Dive Webinar Summary: Join our live webinar of our quarterly Oracle Fusion Field Service Release Deep Dive Web… -
Identify Electric Vehicle (EV) in Dispatch ConsoleSummary: Hi - We have a mix of vehicle types and want to be able to identify Electric Vehicles in the Dispatch Console. We have hints and filters set up but would like t…
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How to record total activity duration and travel time after suspending an activity?Summary: How to record or get total time spend on the activity once I suspend the activity and original activity status is updated to pending? In suspend scenario, for e…