Category 283
Discussion List
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Feasibility of Generating Timesheet Data Based on Activation and Deactivation RouteSummary: Product: Oracle Field Service Cloud Title: Feasibility of Generating Timesheet Data Based on Activation and Deactivation Route in Oracle Field Service Cloud Use… -
Can we send email to the destination resource using the "On Move" message scenario triggerSummary: We want to be able to message our team members (Resources) via email when an activity is assigned to them by routing (generally when customer books via self-ser… -
Clarification of Field Service instance refresh data optionsSummary: Within the Field Service instance refresh options there is a data option, the documented description of each is not clear, I'm looking for a better description.…
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What are the list of attributes related to external and internal change order attributes in PO & PASummary: We are implementing the approval rules for a change orders. can we get the list of attributes segregated with Internal and external change orders to decide the …
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How to get started with writing custom codes in OFSC? Please provide guidanceSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Standard Plugin not reflecting in Add Plugin tabSummary: We have a situation with OFSC Test Instance : https://ofsc-9adc1f.test.fs.ocs.oraclecloud.com There is no Option of Standard Plugin when we click on Add Plugin …Prashant Pandya 51 views 3 comments 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Invalid Task Order - Error while moving taskSummary: while trying to move task from one tech to a different tech, its giving me a "Invalid Task Order" error. But only for the one tech I need to move the call. The …
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
Unable to add parts to activity in Oracle field serviceHi team, We're trying to add parts logging in as a technician for an activity. We're getting an option to Replenish Trunk Stock but not order parts for a specific activi…Nalsoft Pvt Ltd 31 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Set default values if a photo has been taken or notSummary: To mitigate the fact that form history and form submitted are removed (actually hidden) if activity is moved to another date or resource, thus removing the gree…Björn Hylander 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Plugin close method perform two redirections (activityId and plugin)Summary: Wondering if it's possible for on the close method of the plugin to redirect back to an activityId and open a specific plugin? Content (please ensure you mask a…
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Public IP of test environment - WhitelistingHello For the purpose of whitelisting, our middleware, has requested the IP used by one of our test environments https://.test.fs.ocs.oraclecloud.com/. After receiving f…Nick Polimenakos 32 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Limitations on Rest API consumptionHi, there is some limitation in quantity or frequency of request sent to the API Rest? Thanks. -
Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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How to convert a scheduled activity to a non-scheduled activity?Can you explain how to convert a scheduled activity to a non-scheduled activity? I'm interested in using APIs or plugins to perform this task. Content (please ensure you… -
25A - Screens Configuration - ChangesSummary: In 25A, the End Activity form is renamed as Complete Activity in the Screens Configuration page but it is kept as End on the button and as end_activity when add…
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where can I raise a ticket for OFS issues?where can I raise a ticket for' Oracle Field Service' issues? can someone please share the URL for the ticketing system?
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Line break in DailyExtract exportHi, everyoune, I've a variable configured as follows: On "Activity Details" screen, it's seen without problems: But when Daily Extract generates the file, it includes a …Ariel F. Alaniz 22 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Will OFSC application handle many calls.Summary: how many GET events API loads can be handled by OFS ? how many OFSC CRUD operations can be handled by OFS ? Business plan to onboard additional countries, and t…
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How should we developer plugin to capture Barcode scan details for Door IDSummary: Need to develop a plugin that: Captures Barcode Data (Door ID as unique identifier). Allows additional fields to be populated (e.g., Contract number, Sales orde…Ashish Gopalrao Dharpure 32 views 2 comments 0 points Most recent by Ashish Gopalrao Dharpure Field Service -
Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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Will the HCM to OFS integration accelerator become redundant after OFS transitions to Fusion App?Summary: I am currently working on setting up HCM to OFS integration using the OIC based accelerator. With OFS set to transition into a Fusion application from 25A, I am…
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General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Resource History screen - Horizontal scroll barSummary: In the 'Resource History' screen, it would be convenient if the horizontal scroll bar would always be visible. Content (please ensure you mask any confidential … -
Property Default Value: activity.date not populatingSummary: We have a requirement to auto-populate the 'Date' an activity is planned to in an OFS Form. The Users want to be able to see the Date on the form while they are…Dave Brandon 32 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Enable Password Reset from Display ScreenHi, I'm encountering an issue when trying to enable the password reset feature for users from Display screen. An error message appears, "The screen is misconfigured. "Em…
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CX Customer Connect on Field Service: 2/6 @ 3PM ET!Please join us on Thursday, February 6th @ 2PM CT/3PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you c…
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Alert for Technicians Assigned to Main Activity in Oracle Field ServiceSummary: Subject: Alert for Technicians Assigned to Main Activity in Oracle Field Service Overview: In our project process, Oracle Maintenance Work Order's (WO) operatio…Prashant Pandya 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Maintenance Accelerator Property Setup integration errorError processing message in Invoke upsertMeterProperty Details: ns2:title/ns2:errorCode/ns2:typehttp://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.5Not… -
Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S…