Category 453
Discussion List
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Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll… -
How to make changes to a pre-existing rate and coverage calculation of a Benefits Plan?I am trying to change the calculation method of coverage and premium for a Benefits Plan. But nothing that I am doing is changing the coverage and premium amount that is… -
Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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Why is 'Edit' enabled on company-paid enrollments during Open Enrollment? (shouldn't allow)Hello, Our employees have company-paid life and company-paid disability. On the open enrollment screen, within one Grouping (Company Paid Life & Disability), the disabil…
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How to use the Self-Service Effective Date to Use field on the Self-Service Configuration task?Summary: I set the field to the Open Enrollment Start Date of 10/25/2023. I was expecting the Open Enrollment Life Event to not be available to employees until that date…
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How to restrict on this group with Employee selection only Spouse or Children are eligiibleSummary: How to restrict on this group with Employee selection only, Spouse or Children are eligible are able choose their options? Is there way we can restrict the Spou…
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How can I add a tile on Benefits Enrollment screen which is a link to an external website?Summary: Hello, is it possible to add a tile on the Benefits Enrollment screen which is simply a url link to an external benefit provider's website? Content (please ensu… -
Though the PDF documents attached when creating a plan It does not show in Me > Benefits pageSummary: Requirement : It is need to attach the insurance policy document for the plans we create inorder to visible them for the employee once they enroll for the Life … -
Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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All employee contacts are not eligible in benefit moduleSummary: Content (required): Hello experts, we loaded AssignedPayroll and Contacts HDL files. However, it seems that all contacts are not eligible to benefit plans. How … -
How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces… -
How to Restrict multiple certificate pending action getting triggered for same dependentsSummary: If an employee designated dependents in medical dental vision plans. Dependent certificates are triggered for all 3 plans and need to approved for each plans in…
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Same Life Event Processes Successfully For One User While Errors Out For Other UserSummary: We have created an OE Life event. The HDHP Plan has a post-election formula to make employees enroll in HSA plans. But when an OE is triggered the post-election… -
Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Is it possible to turn off reporting life events during Open Enrollment?Summary: We would like to pause life events other than Open Enrollment. Is this achievable with configuration? Content (please ensure you mask any confidential informati…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How can we add the drop down option on 'ADD' similar to Family and Emergency contact?Hello Everyone, We are looking for a way to add the drop down options such as 'add existing person as a contact' this is crucial for below mentioned case: "Not having th…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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After Suspended Plans POGH received , previous interim plan showing as non editable.Summary: Hello All, I am seeing below issue when suspended plans become actual then previous interim plan is appearing as non editable on enrollment screen- Scenario- 1)…
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How to configure the formula or make changes in configurationsfor Benefits Plan Premium calculation?I want to configure a formula or make configuration change in order to calculate the premium calculation of a Benefits Plan. It will be really great if someone could hel…
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Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but… -
Query table to validate whether the baseline table is populated prior to running temporal eventSummary: What table can we query to validate whether the baseline table has gotten populated prior to running a temporal life event? Content (required): What table can w… -
Modify Text - in 'Make Changes'How do I open up this text that is found within Edit Medical of Make Changes? I am not able to get into the text and need to edit deductibles, etc. When I click on the '…
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what is the impact of changing the year period end date from 30-JUN-2024 to 31-DEC-2023 in benefitsWe are changing from Fiscal to calendar year and so we need to use the same program to maintain history. What will be the impact of changing the fiscal period end date f…
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How to configure New Group in Configure Plan Type Grouping DisplaySummary: How to use of the Train Stop and add pans and Plan types? Content (please ensure you mask any confidential information): Version (include the version you are us…
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The variable rate with three different amounts.Summary: The variable rate with three different amounts like 10,000, 15,000 and 30,000 are not showing up in self service page. Content (required): Version (include the …
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How to mass refresh benefit relationship for inactive employees(current ex employees)?Summary: We have a requirement that the inactive employees( current ex - employees) also will be having some benefits plan enrollment, as there is a mass loading of inac…
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Feasibility to make Contingent Workers eligible for Benefit Enrollments in OracleIn Oracle, Contingent workers are not eligible for Benefits. However in Malaysia as per norms contingent workers are entitled to benefits in organizations. Hence we need… -
Difference between Inactive and Closed status while attaching the plan at program level in benefitsSummary: Difference between Inactive and Closed status while attaching the plan at program level in benefits module Content (required): Difference between Inactive and C…