Collections Work Area
Discussion List
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Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n… -
Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 22 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 71 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 6 views 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
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How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in…
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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Strategies User Task REST API - Not working as expectedSummary: We have strategies with tasks at transaction level. There is a requirement to add a user task at run time for specific transactions like it is possible to do wi…Arun N-OC 23 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Change the default search operator for Due Date / Receipt Date from “Between” to “After”Organization Name : BURNCO Description (Required): Request to Change Default Search Operator in Collections Use Case and Business Need (Required): In Collections (Naviga…Bharath Yalavarthi 2 views 0 comments 1 point Started by Bharath Yalavarthi Receivables & Collections
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Collections - LOV for payment methodSummary: Hi - where can I edit the LOV for payment method in collections? - it is not the same as in core Content (please ensure you mask any confidential information): …
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In Collections when onaccount invoices are full paid the account automatically removed from dashboaSummary: When all invoices on account are paid in full, the account is automatically removed from the dashboard view. This may cause confusion, as the account is no long…Enrique Aguilar Puga 1 view 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Exclude Invoice copies from Dunning lettersSummary: We observed that after printing the Invoices, the Invoice copy is getting attached to the Dunning letter, but we want only dunning letter to be sent. Is there a…
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External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Oracle Fusion standard Collections Aging by Collector 7 Bucket Report in excel format is distortedWe are using the standard Oracle Fusion standard Collections Aging by Collector 7 Bucket Report. When we download the Report in Excel (.xlsx) format, the report opens wi…Vishwanath Sharma 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 121 views 3 comments 0 points Most recent by Jayshree Chavan Receivables & Collections