Collections Work Area
Discussion List
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Garage Customer Dunning – Collection Strategy and Transaction Date ExclusionSummary: Hi Team, We need some guidance on the dunning requirement for Garage Customers. Currently, Garage Customers are identified by the Customer Profile Class, which … -
Foreign currency receipt reversal to apply FX rate at the original receipt dateSummary: We have a requirement to maintain original FX rate when reversing foreign currency cash receipts in AR. Is there anyway to achieve this, UI or via API's? Curren…Raj Mohanraju FRNT 35 views 2 comments 0 points Most recent by mohammed khalid Receivables & Collections
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 44 views 1 comment 0 points Most recent by Susan Hathaway Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 198 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections
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collectionsSummary: Collections workspace shows below error The document provided cannot be processed as a Policy document. Please verify that you have submitted the correct Policy…
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How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th…Mahesh Kumar L 121 views 10 comments 0 points Most recent by Billa Sravani Receivables & Collections -
What's the best practice for handling invalid customer addresses in Oracle Fusion Receivables?What's the best practice for handling customer addresses that are no longer valid in Oracle Fusion Receivables? Is it recommended to update the existing address or creat…
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FinArTrxnsCreditMemosApproval Based on COA SegmentSummary: We have a requirement to create a Dispute approval based on the COA Segment. Is it possible to create this using any condition the rule FinArTrxnsCreditMemosApp…Shubham Laxmi-Oracle 34 views 2 comments 0 points Most recent by Priyanka Ravikumar Receivables & Collections
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Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 21 views 2 comments 0 points Most recent by Priyanka1031 Receivables & Collections -
Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…
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How to score and run Collections Pre-delinquent alongside Delinquent scoring?Summary: We configured (Type Account Level) our Collections scoring, for finally Delinquent but also for Pre-Delinquent strategy assignment. If simulating both variation…
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Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …