Reporting and Analytics
Discussion List
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How to Filter on a date_group to linked reporti have built a report summary based on date_group(incidents.created, 'YYYX-WWW') and counting incident id I now want to add a report to list the detail for that date ran…spence_abcd0109uk 31 views 1 comment 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service -
Reporting on Answers with zero hitsSummary: I have a requirement to report on the number of hits per answer across a specified time period (report has a cross tab of row fields = answers.a_id, column fiel…User_2025-02-11-14-18-27-569 22 views 3 comments 1 point Most recent by Rajiv Saini-Oracle Reporting & Analytics for B2C Service -
How to see linked reports in Consolidated DashboardContent Hi, I have created few reports and there is a drill down level in that reports. But when i put those reports in consolidated dashboard then i cannot see the link…Manish Dhopte 37 views 1 comment 0 points Most recent by Karla Lauwerens Reporting & Analytics for B2C Service
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The BIP Catalog page search box is inoperable.Summary: I've been looking into it for a long time, but I've never figured out why the BIP catalog page search box doesn't work. I tried the same thing in multiple insta…User_2025-10-24-00-15-43-324 16 views 1 comment 0 points Most recent by Raghavan p-Oracle Reporting and Analytics for SCM
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How to drill down using a linked report when the parent report has date grouping outputSummary: How can I drill down to a linked report when the parent report contains data with date grouping applied and the drilled down data should only match the date gro…Karla Lauwerens 22 views 0 comments 0 points Started by Karla Lauwerens Reporting & Analytics for B2C Service
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Filter ExpressionSummary: How to make a filter from an expression? Content (required): Is it possible to make a filter for the following expression, which is basically the difference bet…User_2025-02-05-10-15-05-593 41 views 1 comment 0 points Most recent by Rajiv Saini-Oracle Reporting & Analytics for B2C Service
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There is a way to know the products of the abandoned cartsSummary: Check products on abandoned carts Content (required): There is a good amount of orders that remain in the cart, there is a way to identify them by users or by p… -
Custom Object Deleted RecordSummary: How to identify a deleted record of a Custom Object? Content (required): Through deleted_recs table we are able to find out who deleted the records on standard …Rasheed Ahamed 52 views 1 comment 0 points Most recent by Rajiv Saini-Oracle Reporting & Analytics for B2C Service -
Dynamic Report Header in a custom ReportHow to add a dynamic report header or footer to a custom report? I just wanted to add a dynamic value like sysdate or agent name in the report header part. Is that possi…Boby B Jacob 41 views 3 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service -
How to give access to Reports & Analytics but not to the UISummary: Hello, We would like to create a user with ONLY access to Reports & Analytics. The user should not have access to any module in the User Interface (UI). Is it p…Eric Serra I Paradis 11 views 1 comment 0 points Most recent by Rajasekhar Bandaru-Oracle Reporting and Analytics for SCM
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Report Error - Unexpected end of file has occurredSummary Incident Report ErrorContent Hi, I am trying to fetch Incident records with different columns using Incident object. I run this report without setting any filter…Baljeet Singh-231094 88 views 4 comments 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service -
Upgrade Required for LinkedIn Sales Navigator by Dec 2021Summary: The following is an important announcement for customers currently leveraging the LinkedIn Sales Navigator plug in for Oracle Sales. All customers using the Lin… -
Duration of a SR sub-statusSummary: Display the total duration per the various sub-statuses of a SR Content: I have a created a custom field (Fixed Choice List) to track the sub-statuses of a SR (…Richard_Page 21 views 2 comments 0 points Most recent by Richard_Page Reporting & Analytics for B2C Service -
How can we report on Opportunity competitors custom fields data?Hi All, Summary: How can we report on Opportunity competitors custom fields data? We have quite few custom fields created in Opportunity competitor Object. And we want t…Lavu Kalyan Chakravarthi 21 views 3 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Report filters dependencySummary: Report filters dependency Content (required): Dears, We are trying to build a dependency among our report filters to have such a tree or path to some nodes, how… -
Execute Dashboard from Opportunity Object through a LinkHi All, Summary: Execute Dashboard from Opportunity Object through a Link We have created a dashboard and all the reports in the dashboard are prompted based on the Oppo…
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Searching or Reporting in the Incident Archive ConsoleSummary: Searching or Reporting in the Archive Console Content (required): Is there a way to search the Incident Archive Console by Agent name? Version (include the vers…kerry walker 11 views 2 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service -
Can I customize a dashboard like thatContent I want to customize this dashboard, but which can't be edited/copied. I tried to create a new one, however I can't find a way to built the same layout. Do you ha…Yanzhi Han 84 views 7 comments 2 points Most recent by Eric S. Reporting & Analytics for B2C Service
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How to modify the Audit Log ReportSummary: Within the contacts workspace, we have at the bottom a few tabs , the last one is The Audit Log Tab, if you change a standard field value the information change…User_MAWOS 21 views 1 comment 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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knowledge article answer URLSummary: knowledge article answer URL Content (required): Hello, I'm working on how to get knowledge article answer URL in a report in order to display to the agent once…Hesham Sleem 11 views 2 comments 0 points Most recent by Hesham Sleem Reporting & Analytics for B2C Service
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What is Oracle Narrative Reporting Output file size recommendation in excel or word?Summary: I am facing issue in output of excel which is above 1 MB Size, Not showing any result when i will preview the Doclet Content (required): Version (include the ve…Sukhvinder Kaur 11 views 1 comment 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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How to expose Export link for the Dashboard in Analytics subtab of an Object?Summary: In Opportunity Object we have enabled the Analytics subtab and exposed a Dashboard in it. We want to see Export option for the dashboard data results. How can w…Lavu Kalyan Chakravarthi 22 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Adding a specific contact email to report results?Summary: Content (required): We have an incident/email contact report that runs on a date range, filters out all null (contact with no email addresses) and groups duplic… -
Outgoing MailboxesSummary: We currently have 2 Incidents Worskpaces and also we previously configured 2 Outgoing Mailboxes. What is important for our company it's to have a specific Outgo…User_MAWOS 22 views 4 comments 0 points Most recent by User_MAWOS Reporting & Analytics for B2C Service
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Pass search values to new recordSummary: Hi, If I have a search in a report where I search contacts for example, by First Name and Last Name, and if I choose to create a new contact, is there a way to …Sorins -Oracle 21 views 0 comments 0 points Started by Sorins -Oracle Reporting & Analytics for B2C Service
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RTF TemplatesSummary: Hi, Can anyone please provide documents or sample RTF templates for learning or exploring purpose. Thanks. Content (required): Version (include the version you …Padamatinti Varsha 91 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Link Checker/Broken URIs is not updatingSummary: Broken links fixed - report still shows old URIs Content (required): I fixed over 1500 broken links in our knowledge base yesterday. I ran the Common/Site Admin…User_2025-10-31-01-08-51-703 31 views 1 comment 0 points Most recent by User_2025-10-31-01-08-51-703 Reporting & Analytics for B2C Service
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Sales stage history report - count if revert to a single sales stage twiceSummary: Sales stage history report - count if revert to a single sales stage twice. Content (required): I am trying to create a report showing the number of opportuniti…Arsalan 31 views 1 comment 0 points Most recent by Dimple-Nagesh-Support-Oracle Reporting & Analytics for Sales -
How can you join 2 tables without an intermediate table?Summary: I need assistance with how to join 2 tables in a report without the intermediate table it is telling me I have to use. I have data in an Answers table and a cus…User_2025-02-12-02-07-32-442 31 views 3 comments 0 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service