Reporting and Analytics
Discussion List
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Exported report with links in console vs BUISummary Exported report with links in console vs BUIContent Hello, We recently discovered that when exporting a report with links (excel) in the OSvC console is slightly…kerry walker 31 views 3 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service -
Error- Report Query size limitation for incident reportSummary We have facing issue of query size limitations for incident report "query size limitations for report "Content We have facing issue of query size limitations for…ShivajiLohar 45 views 5 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
Different MailboxesSummary We have different emails set up for 1 mailboxContent We have multiple emails set to one mailbox. We are trying to run a rule that filters these emails out by the…Kenton 47 views 1 comment 0 points Most recent by Carl Elliott Reporting & Analytics for B2C Service
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Application table for standard coverage under subscription managementSummary Need to query coverage details under subscription management using data modelContent Subscription Management -> Standard Coverage - > (Template details) what is …ViswanathaReddyKetireddy 32 views 4 comments 0 points Most recent by ViswanathaReddyKetireddy Fusion Service
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Feasibility for Adding a new function in the reportContent Dear Experts, This is just a request to know the feasibility in implementing a Business requirement. Our Product Support Employees have requirement to add a func…User_2025-02-10-10-44-44-497 42 views 5 comments 1 point Most recent by User_2025-02-10-10-44-44-497 Reporting & Analytics for B2C Service -
Error when trying to setup an Inline AggragateContent Hello, I am trying to setup an Inline Aggregate to include the field from the Initial Response report in the Support Ticket Performance report. I am getting an e…Bryan Scarborough 36 views 0 comments 0 points Most recent by Bryan Scarborough Reporting & Analytics for B2C Service
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Unexpected end of file has occurred. The following elements are not closedSummary Report Dashboard throwing an error while openingContent Hi, I created one dashboard which include 3 different custom reports. All are of incident object with sam…Baljeet Singh-231094 99 views 4 comments 0 points Most recent by Baljeet Singh-231094 Reporting & Analytics for B2C Service -
Working from Home over VPN - Report could not be processedContent Reports that normally run fine in the office are constantly unable to process now and need to be queued....anyone else? Any tips? Thx! Version 19CJoe P. 36 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
Monitoring tool for Oracle CX CommerceContent Hi, We have integrated Dynatrace into our e-commerce but this is not well integrated, since we can't include the dynatrace as first script and we don't have acce…
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Filter when the Organization value is NullSummary I want a report which shows incidents when the Organization has no valueContent How to put a filter , so that it can show incidents where Organization has no val…Megha Nagpal 25 views 5 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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the report may contain at most one hierarchical column for "Product Hierarchy and Disposition HierarSummary Getting error for Columns "incidents.prod_hierarchy" and "incidents.disp_hierarchy"in incident tableContent Getting error for Columns "incidents.prod_hierarchy" …ShivajiLohar 28 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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Need help with expression needed to display timestamp for certain attributeContent So I am trying to build a report using the transactions table that will tell me when the status changed on a task to 'on route' and 'onsite'. We are trying to ga…User_2025-02-05-19-50-52-219 45 views 4 comments 0 points Most recent by User_2025-02-05-19-50-52-219 Reporting & Analytics for B2C Service
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Can OSC accept Tableau connections?Content We've started using Tableau (9.3) for reporting of other product metrics and I thought it would be awesome to be able to present my OSC 'story' through Tableau's…User_2025-02-03-20-43-46-497 41 views 5 comments 8 points Most recent by User_2025-02-11-13-34-45-342 Reporting & Analytics for B2C Service
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Need a query for a date parameter dependent to another date parameter.Content Hello all, There's a query I need to get the month names separately with one parameter and another parameter to select a date range. The month name parameter sho…Sushan Peiris 551 views 1 comment 3 points Most recent by Sushan Peiris Reporting and Analytics for SCM -
Adding or substracting currency values in report (console)Summary How to add currencies or substract them for display in report (console)Content Hi there, Need to make a report that adds currency values per month so I get a cum… -
Multiple if conditions in filterContent I'm trying to build a filter that will result in different queues being selected based on the Group of the individual running the report. It would be something l…
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Filter a Report by Roll UpsSummary How can I only show roll-ups with 2 or more itemsContent I have a report that shows contact details and the incidents associated with them. I only want to see re…user3511667 28 views 3 comments 0 points Most recent by Sasi G Reporting & Analytics for B2C Service -
Cross Tab Sort by Month Name and Year?Summary Is it possible to sort Cross Tab Columns correctly by Month Name and Year?Content I run into this problem all the time where I am not allowed to sort Month/Year …NDKoze 33 views 1 comment 1 point Most recent by Lakshay Bhalla Reporting & Analytics for B2C Service -
SOLVED Report with incidents with/without dispositionContent Hi everyone, I'm quite new to making reports so this may be a stupid question. I will ask anyway.. We have just taken disposition into use in our system. In one …User_DI4E2 38 views 4 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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How to create a label called "ALL" when selecting all from a parameter in BI reports.Content Hello all, I want to know if there is any way that I could display a word called "ALL" when I select all from a LOV of a parameter in the BI report in ORACLE FUS…Sushan Peiris 791 views 4 comments 3 points Most recent by Sushan Peiris Reporting and Analytics for SCM
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Count if on countSummary i want to calculate count only if its count is more than oneContent i want to have a count only if the incident status was closed more than once.Megha Nagpal 48 views 7 comments 0 points Most recent by Megha Nagpal Reporting & Analytics for B2C Service
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How to embed hyperlink from OTBI report - data column field into Apps Composer CRM custom formSummary I need the ability to drill into some Custom App Composer CRM data from a Dashboard Report on that data set. Non Standard Oracle Cloud App FormsContent I need th…User_2025-01-30-01-01-15-242 33 views 2 comments 0 points Most recent by User_2025-01-30-01-01-15-242 Reporting & Analytics for Sales
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Rules in a reportSummary Adding conditional rules to search reportContent For our contact search I would like to add a rule so we can control search results based on login ..... for exam…JaneSolihull 40 views 4 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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Is it possible to send two attachments in single bursting?Summary Is it possible to send two attachments in single bursting?Content We had a requirement to send same output with two different formats (Ex: Excel and PDF). we nee…Koteswararao Yenikepalli 66 views 4 comments 0 points Most recent by User_KM4LK Reporting and Analytics for SCM -
Query to find Product Family of ItemSummary Query to find Product Family of ItemContent Hi All I wanted to find the table or query which hold the Product_family details of an items: Below is the screenshot…User_2025-02-11-07-07-59-045 934 views 1 comment 0 points Most recent by User_2025-02-11-07-07-59-045 Reporting and Analytics for SCM
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Group id for created bySummary where can i get the group ID for created byContent i want to build a report which tells me the group ID of created by . i can see the group ID for assigned to ac…Megha Nagpal 10 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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See what status type an incident had at a particular time?Content Hi, Currently using this formula but it's using the status and not status type (Solved, Unresolved, Waiting etc) last(if(transactions.trans_type='Created', 'New'…King Jack 15 views 3 comments 0 points Most recent by Rasheed Ahamed Reporting & Analytics for B2C Service
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The filter contains a reference to a pseudo field so no index information is available.Summary Trying to understand what this meansContent We are in a place now where we have 7mm plus incidents, so our reporting cannot be simple any longer. On a report try…Jeff Scrobel 30 views 1 comment 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
Attachment Update issue in OECSummary Attachment Update issue in OECContent Hi, In Engagement Cloud Post creation creation of Work Order. Activity gets created in Field service against which, the att…User_2025-01-31-00-30-32-814 61 views 0 comments 0 points Most recent by User_2025-01-31-00-30-32-814 Fusion Service