Reporting and Analytics
Discussion List
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Embedded report in workspace - no table join - pass search variable?Summary Pass a variable from one table into an embedded workspace report to present data from an un-joined tableContent We have two custom objects that do NOT have a rel…User_2025-02-03-17-31-49-785 35 views 2 comments 1 point Most recent by CosimoG-Oracle Reporting & Analytics for B2C Service -
R13.19A OTBI Direct Database Query Privilege ChangeSummary In R13.19A OTBI direct database query has been disabled by default. To prevent reports generating system errors, BI Administrator can modify BI privileges to rev…User720640-Oracle 104 views 6 comments 9 points Most recent by User778287-Oracle Reporting and Analytics for SCM -
Assign date for IncidentsSummary Report for Assign date for IncidentsContent Hello, Can you please help me with the creation of a report that include also Assign date for the incidents? Also in …Jenica Dracea 49 views 18 comments 1 point Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
Initialisation script does not runContent Hi, In the initialisation part of the report, where we can add scripts - the script no longer runs. There are several reports this affects. It was working fine u…King Jack 26 views 2 comments 1 point Most recent by King Jack Reporting & Analytics for B2C Service -
How to Run a Report that Only Shows the Reports that I have Permissions for?Summary I want to create a report that only includes a list of reports that my profile has permissions to run.Content I understand what is available in the Report Manage…NDKoze 54 views 2 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
Need to Create a report for Specific SurveySummary Need to Create a report for Specific SurveyContent Hi I need to create a report displaying all the questions / answers for a specific survey but I'm not sure on …Bruno Aun 34 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
General Audit Log DescriptionSummary Need to show all incident that have the word called ‘Referred’ inside of the general audit log description.Content Hi Team, I’m looking to create a report to sho…Vikash Patel 44 views 2 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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Engagement Engine Chat Events not populatingContent Recently we've stopped seeing new entries created in the Visitor Events table for EE Chat Offering/Acceptance. I've been testing through the day and while I can …ShilohMadsen 36 views 1 comment 0 points Most recent by Rupal Patel Reporting & Analytics for B2C Service -
Expected Close date as Quarter and YearSummary How can I show the Expected Close Date as a Quarter and Year?Content Hello, Our Opportunities have an expected close date. I want to convert that from MM/DD/YYY …User_2025-01-22-20-09-02-352 52 views 1 comment 0 points Most recent by FPAES Reporting & Analytics for Sales
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How to change Status Gauge colourSummary I've tried every colour option but I'm unable to change the colour of my status gaugeContent I can only change the background colour of my status gauge, the gaug…User_2025-02-05-02-13-35-681 49 views 1 comment 0 points Most recent by Soundararajan Purushothaman Reporting & Analytics for B2C Service
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Group certain incidents as one and rename in cross tab reportContent Hi, I have a simple cross tab display report which shows how many incidents are created by our agent during a certain time period. I have filtered the report to …User_2025-02-03-18-05-12-461 43 views 3 comments 0 points Most recent by Kenton Reporting & Analytics for B2C Service
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Show all the column in a reportSummary Report View- cannot see all columnsContent Hello, I have created a report and i cannot see all the columns that i have added in Report View. For example the firs…Jenica Dracea 36 views 7 comments 0 points Most recent by Soundararajan Purushothaman Reporting & Analytics for B2C Service
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Agent Login report - showing SSO logins when agent is not set up for SSOSummary adding the Login Method to the Agent Login report shows SSO for agents that don't have SSO set upContent I did a copy of the Agent Login report and added the col…
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Options to send reports to file shareContent We love Oracle reporting, but we need reports to drop on file shares so we can pick them up with various processes. Has anyone else overcome this issue? Any advi… -
Display Link as a ButtonSummary Link is looking different in OBI and Sales CloudContent Hi I have built a link in a dashboard using SectionButton as a custom CSS. It displays well when I test t…Cyrille Saulnier-Oracle 35 views 0 comments 1 point Most recent by Cyrille Saulnier-Oracle Reporting & Analytics for Sales -
Chat Agent Statuses - determining time in stateContent Our chat group would like to be able to see a time-in-state metric that would increment (on report refresh) of the time the rep was in the particular state, "Una…User_2025-02-03-20-43-46-497 18 views 4 comments 0 points Most recent by User_2025-02-03-21-44-58-411 Reporting & Analytics for B2C Service
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Report for article Visits in the last 2 yearsContent Hello, Can you please advise regarding a report? I want to see how many times the Article were visited in the last 2 years. I have attached the report definition…Jenica Dracea 23 views 1 comment 0 points Most recent by User_2025-02-01-08-46-19-550 Reporting & Analytics for B2C Service
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Date grouping parameter problem in line graphSummary If I select "Month" as the grouping parameter my line graph shows 0 for months that are outside of the date_range filterContent Hi everyone, I am attempting to c…Ben Palmer 21 views 4 comments 0 points Most recent by Ben Palmer Reporting & Analytics for B2C Service
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integration via SFTPContent Hi - We are trying to integrate with the Verint systems tool for reporting. They need us to send over the reports via sftp. How would we accomplish this by sched…Hanna Page 55 views 1 comment 0 points Most recent by Edson Junior, Oracle Reporting & Analytics for B2C Service -
Number of incidents with thread entry by agentSummary Report showing number of incidents where agent added a thread entry within a certain time frameContent Hi I have been searching this forum as well as trying to f…User_2025-03-10-21-27-49-962 58 views 2 comments 0 points Most recent by User_2025-03-10-21-27-49-962 Reporting & Analytics for B2C Service
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Listing answers against each related variableContent Hi everyone I can't seem to work out how to list all variables and against them all answers which use those variables. I'm nearly there, with the help of the cus…User_2025-02-01-08-17-55-035 34 views 5 comments 0 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service
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REPORT_ERROR_VIEWS_ENGINEContent I'm always getting the REPORT_ERROR_VIEWS_ENGINE error when I'm running analytics report using a RightNowSyncPortClient from my application on C#.NET. I have che…User_2024-12-17-20-02-31-290 84 views 6 comments 0 points Most recent by Tushar G Reporting & Analytics for B2C Service
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Gantt chart & date formatContent It seems the gantt chart only supports date format DTF_SHORT_DATE Has anyone ever managed to get another date format working with Gantt charts? I tried the obvio…Sebastiaan Draaisma-122509 50 views 0 comments 1 point Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service -
System Usage By Resource HierarchySummary How to report on system usage by Resource Hierarchy in "Sales – CRM Resource System Usage" subject area.Content The technical white paper attached to this postin…Greg Rice-Oracle 254 views 2 comments 8 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
My Team's Pipeline report not showing $ amountSummary My Team's Pipeline report not showing $ amountContent I am executing an OOTB report "My Team's Pipeline". It is showing all the resources correctly but revenue $… -
Scheduled Report ErrorContent Hi, I am getting Unable to deliver scheduled report: Email attachment exceeded allowable size. (ac_id=193400, sch_id=1) on a dashboard I set up last week. Does a… -
Reporting Date Created for a Staff AccountContent I am trying to create a report that will show me all active staff accounts and the date that they were created. So far I have had no luck. Is it possible to disp…User_2024-12-17-20-20-44-269 66 views 5 comments 2 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service
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Oracle wants to interview you about making it easy to integrate all sorts of apps. Receive Oracle meSummary Oracle wants to interview you about making it easy to integrate all sorts of apps. Receive Oracle merchandise for participating!Content We’re looking for people …