Reporting and Analytics
Discussion List
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Can we create a report which will display different columns depending on parametersSummary We want to create a report where we have different sub categories. For each sub category we have different Columns.For eg for Business Trip we have 9 Columns and…Vaibhav DL 47 views 9 comments 0 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service -
How to override NULL valuesSummary How to override null value with values from another column in OBIEE AnalysisContent When building an analysis in OBIEE, what would be the code to enter into the …User_2025-02-06-00-08-33-553 43 views 6 comments 0 points Most recent by User_2025-02-06-00-08-33-553 Reporting and Analytics for SCM -
Can we create report like rtf (See below screenshot)Summary Can we create report like rtf (See below screenshot)Content Can we define layout like the attached screenshot. In parameter, agent will put the incident referenc…Vaibhav DL 38 views 4 comments 0 points Most recent by Gursimran Singh Saini Reporting & Analytics for B2C Service
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Keyword Search for Incoming IncidentsSummary Alert if specific keyword is met 5 times.Content Hi, I am wondering if anyone is using a similar functionality and would be willing to share their approach? I ha…User_2025-02-03-16-51-39-328 30 views 8 comments 2 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service
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Combine 2 reports with common filter into 1Summary Combine 2 reports with common filter into 1Content I have 2 custom object Primary & Additional employment. I have created 2 matrix reports to display data for Pr…User_2025-02-03-16-53-11-440 46 views 10 comments 0 points Most recent by Gursimran Singh Saini Reporting & Analytics for B2C Service
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Sum Total Row Level in Sales Cloud ReportSummary Show only total and hide rows in report output Sales CloudContent We have a report as Table output view. We want to sum at row level and then total at bottom by …
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Filter users based on roleSummary How to filter users based on roleContent I want to filter a list of users based on security roles, e.g. show all users who have the Sales Administrator role. Wha…scottm5 51 views 4 comments 1 point Most recent by Cristina Bugu-Oracle Reporting & Analytics for Sales
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Calculating Time Spent with Customer vs. Time Spent with AgentSummary How to measure time difference spent in different status types?Content Hi All, I have this report that measures time spent with agent vs. time spent with custome…User_2025-02-03-16-15-03-850 38 views 0 comments 0 points Most recent by User_2025-02-03-16-15-03-850 Reporting & Analytics for B2C Service
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Get filter value in Custom scriptSummary Fetch the filter value in ReportContent Hi, We are trying to fetch the filter value from the report into the custom script. Please let me know how to execute the…Padma Prabha Varadarajan-135182 84 views 6 comments 1 point Most recent by jagadeesh gattupalli Reporting & Analytics for B2C Service
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assign filter and variable values to a Field in reportSummary assign filter and variable values to a FieldContent Hi , I am trying to fetch filter and variable values from custom script. I used the following code in Init ta…jagadeesh gattupalli 49 views 1 comment 0 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service
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Enable Print option for reportSummary How to enable print option for report?Content Hi, How to enable print option for report? Refer attachmentUser_2025-02-03-16-53-11-440 49 views 2 comments 0 points Most recent by User_2025-02-03-16-53-11-440 Reporting & Analytics for B2C Service
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remove agents from report when they have not logged in during the time periodSummary We have a report that shows logins, duration, and average for agents, but we don't want to see agents who have not logged inContent I am having an issue with a r…
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Please Help me to Get LinkContent Could you please help us to get link on Below Table. DOO_HEADERS_ALL, DOO_LINES_ALL, egp_system_items_b, DOO_FULFILL_LINE_DETAILS, WSH_DELIVERY_DETAILS.User_2025-02-05-19-52-13-612 41 views 2 comments 2 points Most recent by User_2025-02-05-19-52-13-612 Reporting and Analytics for SCM
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Agents Searching the Knowledge BaseContent I believe the report Service > Site Reports > Admin Answers Accessed > Activity displays how many answers an agent viewed/appended answers via Search Knowledgeba…User_2024-12-17-20-14-00-343 40 views 4 comments 0 points Most recent by User_2025-03-10-21-27-49-962 Reporting & Analytics for B2C Service
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how to fetch filter values in report for ROQL querySummary fetch filter values in report for ROQL queryContent Hi , Please help me. I need it urgent. I am trying to fetch filter values from report to be used in Custom sc…jagadeesh gattupalli 55 views 2 comments 0 points Most recent by jagadeesh gattupalli Reporting & Analytics for B2C Service
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How to display only most recent records in an analysisSummary How to output only the most recent records in "Inventory - Onhand Balance" analysisContent In OBIEE, Is there a way to modify the pre-built analysis "Inventory -…User_2025-02-06-00-08-33-553 55 views 1 comment 3 points Most recent by User_2025-02-06-00-08-33-553 Reporting and Analytics for SCM
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Report on Incidents Created from Survey WorkflowContent Hello, Does anyone have a suggestion on how best to report on Incidents created from Survey Workflow? I have a report of Survey responses & I would like to inclu…User_2025-02-04-22-00-55-120 30 views 3 comments 0 points Most recent by Gursimran Singh Saini Reporting & Analytics for B2C Service
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Doubts about report 'Visits by time'Summary Doubts about report 'Visits by time'Content We would like to know if the report 'Visits by time' reflects only the effective visits to the portal or, for example…User_2025-02-04-21-50-34-975 32 views 0 comments 0 points Most recent by User_2025-02-04-21-50-34-975 Reporting & Analytics for B2C Service
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Response and Resolution Count ReportSummary A report containing the Response and Resolution CountContent Hi Experts, I would like to ask if a report like this is possible: Response: * Total number of reque…Jepee Celorico 53 views 4 comments 0 points Most recent by Gursimran Singh Saini Reporting & Analytics for B2C Service
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Field SolutionSummary Hidden field in the incidents tableContent Good afternoon everyone! I am creating an incident report and I need the "solution" field but it does not appear in th…Sergio Andres Barreto Valderrama 29 views 2 comments 0 points Most recent by Sergio Andres Barreto Valderrama Reporting & Analytics for B2C Service -
sum of last rowsSummary How to get the sums of the last rows from one or several tables?Content Hello,I have a challenge for the reporting experts around here :-)I have several custom o…Geraud Andreux 38 views 1 comment 0 points Most recent by Gursimran Singh Saini Reporting & Analytics for B2C Service
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I want to set up a report that displays the total score of each questions.Content Hi All, I want to set up a report that displays the total score of each questions from one survey. columns required : Interval (month from Jan to December) Quest…Ajay Yadav-140866 37 views 1 comment 0 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service -
Top Answers for a Particular CategorySummary Show top answers for only one categoryContent Hi all, I'm trying to modify a copy of the standard Popular Answers report (ID: 162) so that it only shows me popul…JoshLong 49 views 1 comment 2 points Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service -
Add to Docked Filter a computed Field?Content Hi, How to add to Docked Filter a computed Filed? Version Oracle Service Clous 19C SP2User_2025-02-05-22-32-11-242 30 views 1 comment 0 points Most recent by User_2025-02-05-22-32-11-242 Reporting & Analytics for B2C Service
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OCC integration with Google AnalyticsSummary OCC integration with Google AnalyticsContent Hi team, Can anyone please let me know whether the integration with Google analytics & OCC is possible? I just got t…
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OTBI Customer SurveyContent Oracle BI development is planning OTBI feature improvements. To better understand SaaS customers’ reporting needs, usage and requirement gaps, we are conducting …User720640-Oracle 23 views 1 comment 4 points Most recent by Cyrille Saulnier-Oracle Reporting & Analytics for Sales -
Please Save BI Answers Direct Database Query SQL Definition before 19D UpgradeSummary Please Save BI Answers Direct Database Query SQL Definition before 19D UpgradeContent Please Note: This notice does not affect BI Publisher SQL data models and r…Cheryl D-Oracle 52 views 1 comment 4 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
How the Service Request can be billed to CustomerSummary How the Service Request can be billed to CustomerContent Hi, We are looking for a solution where we can bill the service request to the customer. For example, an… -
Ability to see history of approvals in SR objectSummary Can we see history of approvals directly from a SR (on a custom approval BPM flow)?Content Requirement: Custom approval flow (BPM) is there on SR object. Custome… -
In Dock FilteringSummary Searching within a ReportContent Is there away to change the dock filter to display the magnifying glass to search within a list? We have a report that has a doc…Marissa Gonzales 48 views 2 comments 0 points Most recent by CosimoG-Oracle Reporting & Analytics for B2C Service