john.chick Newbie

We are still down windcave say its a problem with the last update on netsuite and therefore are now talking directly with support/netsuite, however if thats the case i expect all windcave sca people to have the issue, so still waiting to see what happens

not really an answer support say the redirect works when used on its own and no errors in the log, so must be a problem with the web site and washed there hands of it, and i know of 2 web sites that have the issue, ours and some one else,

At this time as netsuite have now toned down the screens it is so hard to read that for some of my users this is near impossible, if you feel like me then i have been asked to make it as a complaint as this is directly affecting my users heath trying to read the grey headings and i would suggest you do the same so netsuite…

would add searchs giveing errors on customer dashborad and unable to click on some kpis without errors, all reported to support

99% of the time fields names will always be before the field it self or in the new format underneath it (which is a step back as it now means my users have to do a lot of scrolling to do there jobs.) but for some reason the yes/no tick boxes are on the same line and before the field name, is this my browser or did netsuit…

Also filed it under last month. no workaround that we have been told about, even tech support were puzzled why it was in We have filed the following defect on your behalf. Defect #232128- Customer record>Customize Standard Pop-up Customer Form>Info tab is not available to hide Number Format and Negative Number Format

I would also add my voice to this, we have gone slow on the week up to the upgrade and worst after the upgrade on both of my sites. Have already raised a case and getting pet results, bet when it is taking up to 30s just to load a customer details and quotes are even longer

We also find the same with the web site becoming slow round the checkout area, also uk basied www.caterparts.com

Also on scripting errors on po, booking in and custom scripts in uk our selfs

Unable to contact support as now been on hold over 30 min, which is sort of indicating they got major issue or no staff today

Web site has now gone down, was fine upto now when going into checkout it goes down with a maintance message

Even get the error when trying to view attacked bundles and then the noticfiy support also gets the error. seams to be getting worse

Also have the same issue here in both live and sand box were a test web order in sand box taking 10 min to save

yes, have it logged under Defect 231052 - , could be upto a month before they fix so the more people that have this issue logged the sooner they fix it

Only way we have found to do it is a saved search on transactions, linked to a custom search portlet on the main dashboard, its a pain but it does work.

i herd the new farm would be Boston, i think if netsuite wants to go into Europe then like sap they need to really have one here to be free of USA speed issues. Also on a small question does any one here know were client end's and network takes over on the pet results as we are try to find were our issues are, i have got…

This is what makes it even more frustrating. I have ran test's on a single pc, each 5 min, going from home, to the same customer, then onto quotes, in the same role, with the same browser (chrome as its faster them IE), no updates running and no other programs. This is a due2 quad cord cpu, 4gb memory very fast hard…

Sorry to say can not get these details from netsuite be it support or the install people (been asking for this info for the last 3 weeks). However netsuite should have an ideal benchmark set of times as the best possible speed you can get, or other customers might have an idea of what they could possible achieve on these…

200 invoices in 20 minutes is 10 invoice a minute. That is not necessarely unreasonnable. I still recommend talking to Support as there are so many factors in play. Sorry to say but 10 invoices per minute is a long time when i have 500 invoices per day to do (ie 50 min's), which also stops my warehouse's from doing any…

have this on explorer and chrome, but more chrome. Some times only soloutation is reboot of the machine, as i have 65 users i am getting this 3 to 5 times a week some were in the group

Well not exactly. You are allowed to email existing customers but only if they have actually made a purchase from you and they have not opted out. Go to the BBC iPlayer radio and look up the Money Box programme about GDPR it is very enlightening, it seems that there is a lot of misinformation about the GDPR requirements.…

No,i have not as unable to listen to it at this time, i just saying what i was told on a GDPR governance course

The right to be forgotten is a problem for netsuite systems, as yes we have to keep for 7 years, but we can deal with sole traders and as such if after 7 years they ask to be removed, how can we deal with that as netsuite will change the brought forward amounts if any transactions are removed even after 7+ years, if we…

Has any one had any addition information on this, as i am increasing at 800 to 900MB a week at the mo, and no one in support or our sales rep can give me any answers into to were our size increase are (they can not even prove to me the size usage). In 3 months use of netsuite i have just gone over 20GB usage, and by the…

Well that's an interesting page, according to that page in storage info (which support says is correct) i am only using 12.6G, however according to the billing information i am using 21.2gb (with 20gb being provisioned) so support are now scratch their heads on what each of these values mean.

you cant directly source an image field into a transaction only the url, which you should be able to use the adv aced templates to then display but its the template code i need

Would add javascript i think be the only way to get the url, but have a little knowage so not looked at the code yet till i can see if possable and would not know the code for the advanced template