Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Responsys - Personalized AttachmentHello @Amanda Onate-Oracle ! So I am pretty sure I have seen a presentation of a new possibility to have a personalized attachment to an email. Can you confirm that this… -
personalization tokens in dynamic content blocksIs it possible to use personalization tokens in dynamic content blocks? We were trying to pass through the RIID in to a content block and it worked then wouldn't on the …
-
Push Configuration - Error (Device Registration)Hi community, When I'm configuring a second app, this message error appears: Someone can help me? Thanks a lot!
-
Responsys full domain delegation and how to obtain an SSL certificateDear Colleagues our SSL supplier requires an admin@customer.com mailbox set up in order to issue the certificate. A full delegation on the sub domain “customer.com” has …
-
Gmail ActionWe have explored Gmail Actions and are now ready to use the schema to include on our emails. We registered our domain but have not heard back from Google. I was wonderin…
-
Personalisation token for Double Opt In not working correctlyHi guys, I am little bit desperate with Oracle support, so I thought I will give it a try also here. I have created a campaign with one CTA. As a URL for this CTA, I hav…
-
Sending Proofs of Dynamic Content CampaignsHi all - i cant for the life of me seem to figure out how exactly the proofing of Dynamic Content campaigns works. Do i need to have myself in the Pet table AND the proo…
-
Form Submission from Checkout for ResponsysWe are currently trying to use a form within checkout to pass the email address and Opt-in/Out using: MultiValueMap form = new LinkedMultiValueMap() * form.add("EMAIL_AD…
-
Update user Information using Custom event API in ResponsysHi , We have a requirement where we need to use merge rules in the Custom event API. Is there is any possibility ?. We want to Update the user information as well as we …
-
Folders for CampaignsHi all: Is there any way of creating folders to clasify the campaigns in Responsys, in the same way that it is used in Content Management? After 1 year working with it, …
-
Change Subject Line Dynamically Based on API CallHi, We are looking to change a subject dynamically based on info coming through and API call. This data only comes through the API and is not stored in a table. How can …
-
Preview campaign errorHi all: I am getting the following error when trying to preview a campaign. Any idea? Email Message preview failed because email message contains RPL syntax error, detai…
-
Problem with diacritics in emails sent via REST API (inconsistent behaviour)Since a few days, the behaviour of sending an email that contains special characters (like éàêãç) via API does not work consistently : According to our tests, nearly 50%…
-
Re-subscribe after previous unsubscribeIs there anything built into Responsys that will allow for us to create a target/audience based on someone previously subscribed who had unsubscribed and have re-subscri…
-
Allowing access for other users to edit reports made in interactive dashboards?Hey again! I have made some custom reports the whole team uses but they are unable to edit the reports. Is there a way to allow access for them to have editing rights? T…
-
Remove Proof List from EMD Email?Hey all! Is it possible to remove a proof list from an email? I copied a different email and it brought it in the proof list from the email it was copied from. For this …
-
RPL optimization for loopingHey all! I'm interested in seeing if there's any additional documents out there on RPLs, mostly on use case examples and optimization. We're using the data directive for…
-
when CED export file is zero KB then such file should not get created.HI Experts, when CED export file is zero KB then such file should not get created. Doesn't make any sense exporting zero KB file. Regards, Gajendra
-
Auto Response for Reply-to addressHi, We want to send an auto response email to the members when reply-to the campaign. Does anybody know how this can be set up in Repsonsys ? Regards, Ganesh -
Responsys - removing a proof list from a campaign?Hi all! I see that I can switch out the proof list on a campaign, but can't remove it altogether. Truly hoping there's a way to do this! Thanks in advance, Ashleigh
-
Reporting for throttled campaign: how to show hourly performanceWhen using the throttle option in a campaign, I can't seem to find a way in analytics to report on how each hourly launch performed to compare which times during the day…
-
Does Social channel still available?Hi All, We are exploring the social campaigns from Responsys. we have SRM licences and it is already integrated with our Responsys account. But we could only find the us…
-
What does it mean by Email_Format_="Unknown"What does it mean by Email_Format_="Unknown"
-
Anyone used Responsys Soap API using JAX-WSHi, Anyone used Responsys Soap API using JAX-WS. Currently using JAX-RPC to generate the stub and working good. Now moving to JAX-WS and facing some issue with the sette…
-
How to track Create/Rejected records in responsys happing via external callWe are getting request from external system let say we are creating marketing profiles do we have any inbuilt solution to track profiles created/rejected per API calls w…
-
concat lookuprecords within a lookuprecords on a different data sheetI have been doing this manually changing the lookuprecords field within a data sheet. I'm wondering if it is possible to do a lookup within a lookup? e.g. I currently us…
-
Using possessive " 's " after Personalization FieldI was wondering if anyone knew how to make sure adding a possessive " 's " after a personalization field could be conditional based upon whether or not the name in the P…
-
Buttons and forms in Responsys EmailHello Guys! I hope you are doing well. - Do you know how can I add a button in a message that derivate in a Form from Responsys? - Do you know if we can embed a form ins…
-
Is it possible to put radio button in EDM and capture Data?H all I have an EDM wherein it should have a radio button and it should be able to submit the data once click is it possible in Responsys?
-
Way to calculate "unique" values from CED files in Responsys?Hi all! We are currently using a 3rd party BI tool to aggregate all of our data from our various platforms to analyze it. (Ex: an email send volume compared against a ca…