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Sales
Discussion List
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BPM object workflow always getting set to Rejected approval statusSummary: BPM object workflow always getting set to Rejected approval status Content (required): Hi All, For one of my customer requirement, we have created a BPM object … -
What security policy or privilege does a user need to see workspace in OSC?Summary: We have two custom roles created, one for admin and one for a non-admin user. The admin user is able to see 10 objects activated in workspace while the non-admi… -
Create Contract Sample REST API payloadDoes anyone have a sample REST API Payload for contract and/or contract line creation that you could share? Thank you. -
How to set pattern recognition on Additional Identifier Type - value field?Summary: We want to validate the value that belongs to a additional identifier. For example we have a national identifier that always has xx11xxxx11. We want to validate… -
how to define survivorship rule at set master level based on source system confidence levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Redwood - Call ReportsSummary: In classic UI - For an activity (appointment) we can create call reports. No such option seems to be available in Redwood. Content (please ensure you mask any c…
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How to know eloqua is integrated with oracle sales cloudSummary: How to know eloqua is integrated with oracle sales cloud, we see few objects in Sales but not sure if we can connect with Eloqua, please help Content (please en…
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Redwood - CX-Panel or CX-SubView query parameterSummary: While defining foldout panels we provide query parameter ,question is can we define query parameter other than QBE which can take more values like ID = XYZ And …
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Count of Opportunity for a Custom ObjectSummary: We have created a custom object (Sub Account) and it is related to Opportunity. One Sub Account can have many Opportunities. We want to show the count of opport…
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How to configure cx-Orchestration Panel in Redwood sales for opportunity foldout panel?Summary: Working on an opportunity, I should be able get a guided view on "Action Items" (Process Steps) and required documents during each stage of my Sales Cycle. This…
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How we can check if aggregates are used in adaptive search?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to use guided process template for opportunity in Redwood?Summary: Working on an opportunity, I should be able get a guided view on "Action Items" (Process Steps) and required documents during each stage of my Sales Cycle. This…
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How to retrieve user's timezone in groovySummary: adf.context.getSecurityContext()?.getUserProfile()?.getTimeZone() is returning null instead of user's timezone Content (required): We want to retrieve logged in… -
Report to find the number of times an opportunity close date is updated.Summary: Is it possible to create reporting in OSC to track Opportunity push counts. (Push count - Number of times an opportunity close date is updated) The two scenario…
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Unable to delete deal registration recordsSummary: The customer created some test deal records in their instance. is there any way to delete them? I can see that REST API does't support DELETE method for deal re… -
How to make field queriable in oracle sales cloud?Summary: How to make field queriable in oracle sales cloud? Content (please ensure you mask any confidential information): We want to access one field "Product_c" throug…
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Unable to delete deal registration recordsSummary: The customer created some test deal records in their instance. is there any way to delete them? I can see that REST API does't support DELETE method for deal re…
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Address Fields on Custom ObjectWe have a custom object that we have had users fill in the address as an open text field. Now, however, we want to split the address (address 1, address 2, country, post…
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Revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded roleWe want to be able to revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded employee role in CX Sales but can't. Are seeded role privileges locked?
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Is there a way to change PartyStatus for Inactive customers to Active?Summary: Hi All, I am looking for an option to change some inactive customers to Active in Sales. Can we do that in UI or via Import Management or via API? Content (plea… -
How to provide visibility of Private notes for a particular roleSummary: How to provide visibility of Private notes at Deal object for a particular role Content (please ensure you mask any confidential information): Version (include …
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In Redwood when I try to change an Oracle Saved Search to "Not shared" it gives error...Summary: We want to remove some default Oracle Saved from all users but when we try to "No Shared" them the REST call to update the Saved Search return error: {"Error":"…
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Oracle CX integration with Microsoft ExchangeSummary: Oracle CX integration with Microsoft Exchange Content (please ensure you mask any confidential information): Hi All, We are trying to integrate with Microsoft E…
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Is there a way to change PartyStatus for Inactive customers to Active?Summary: Hi All, I am looking for an option to change some inactive customers to Active in Sales. Can we do that in UI or via Import Management or via API? Content (plea…
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Are there any fonts that are similar to Roboto font in Oracle Fusion Cloud?Hello Everyone, The page must use the Roboto font, per the client's specifications. We are attempting to meet our goals with the appearance tool, however the font isn't … -
Redwood - Can we add OTBI Dashboards or Reports to Foldout Panel viewSummary: Can we add OTBI Dashboard or Reports as Redwood Foldout Panel. ? Content (please ensure you mask any confidential information): Version (include the version you…
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Can I see logs from different users in SFA?Summary: Can I see logs from different users in SFA? Content (please ensure you mask any confidential information): Hello, I have a question regarding user logs. - Is th…
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Steps & configurations for a new additional test environmentHi, What are the typical steps & configurations that need to be performed in the case of a newly provisioned additional test environment? From the data perspective, is i…
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How to update Party Number using GroupServiceSummary I want to update Party Number using the Group Service but an error is being returned saying that the attribute is read onlyContent Hi Guys, I can't update the Pa… -
Can we create quote from CX mobile application ?Summary: Hi, I have added quotes and orders tab to the navigator in the CX mobile application, but we I open or create opportunity there is no button or action to create…