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Receivables & Collections
Discussion List
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Standard Memo Lines DisplayIs it possible to add a sequence of display numbering for Memo Lines? Lets we have created Memo Line 1 and Memo Line 2 and customer wants to see first Memo Line 2 and th… -
Collector escalation process in Advance collectionSummary: Hello Everyone, Would like to know any Escalation process for Collector is present in Advance collection Module? In case, The Collector has not performed the as…
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can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…
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Predeliquent Collection StrategySummary: Hello Team, Our client has payment term of 60 days and at -30 days they want to send email. How that can be configured using collection strategy? Regards, Nidhi…
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Dunning per a specific dateSummary: In old R12 Ebuss there was an option to send dunning letter per a specific date. Can we do that in Fusion with process 'Send Dunning Letters'? Content (required…
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Can we skip a step in Staged Dunning?Summary: Hi It is possible to skip a step for an individual invoice in Staged Dunning? Say an invoice is at dunning step 2 and we want that invoice the send dunning 4 ne…
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How to Fix the Customer Names Data with invalid Characters like "-" ?Summary: We are failing to run the Collections Metrics Process due to the Customers Have Party names with invalid characters like "-" that are part of their legal name i… -
All collectors should see all delinquent customer?Summary: How do I let all collectors see all delinquent customer? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any c…
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Which are the parameters set to know which transactions are predelinquent and delinquent?Summary: Context: In the collections dashboard there is a customer that has transactions set as "predelinquent" even if they are -2 days due or 2 days due. My question i…
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Is there a way that the user to manually confirm that a promise was collected?Summary: Is there a way for a user who has direct access into the receivables bank accounts (3rd party platform of the bank) to manually confirm into the system that the…
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Discount is not applied using receipts spreadsheetSummary: The earned discount is not applied when creating receipts using spreadsheet. Could anyone suggest what we are missing it here? Content (required): Version (incl… -
The Supplied Unit of measure and Primary unit of measure of your system item must share same UOMSummary: The Supplied Unit of measure and Primary unit of measure of your system item must share the same Unit of Measure class Content (required): Some of the Import Au… -
Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: here is the screenshot where only the active bank details are shown, there is one record that exists here where the Bank details got end date, that is not showi…
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Mass Apply Credit MemosSummary: Is there a way to mass apply credit memos in Oracle. Content (required): This week as part of our billing process 450 Credit memos were created that need to be …
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Unable to Reject Adjustment for transactionsSummary: Approver is not able to reject the adjustments for the transactions. Getting error "arp_process_adjustment update exception: ORA-01403:no data found(AR-855636)"…
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Automate script to run scheduled processesHi Everyone, I need to automate the following processes in Fusion, but because they have system dates I cannot use the default schedule functionality. Is there any other… -
Is it possible to create non accounting adjustment to AR invoices?Content (required): Hi all Is it possible to create non-accounting adjustments, e.g. change only the accounting date to a future date, for accounts receivable invoices? … -
Year-end close procedure in ReceivablesContent (required): Hi all, Is there something to be aware of or extra reports to run when completing the year-end closing of the receivables module, or is it just like …
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: Oracle Fusion Receivables - Manage customers - Search customer Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active ones. On…
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How to enable the Class code under Classification CategoriesSummary: The Class code under Classification Categories is disabled, How do we enable it Content (required): Version (include the version you are using, if applicable): … -
Service Mapping Does not have Paying customer fieldSummary: Hi, I am trying to map the Paying customer field( available on the Receivables) from Order Lines using Service Mappings, but the field seems not available in th…
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Disable Contract End dateIs there any way to disable the contract end date in managing recurring bill plans as client's contracts are auto-renew every year
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AR Intercompany Credit Memo - AR line qty missingSummary: AR Intercompany Credit Memo Content (required): We have implemented ICO CM using the steps provided in 21c What's New. 1. Manage Autoinvoice Grouping Rules 2. C…
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How to Auto Upload In Advance Invoices while utilizing the Distributions tabSummary: A year ago we entered an SR asking for assistance with how to upload an In Advance invoice. They can back with we needed to clear our Distributions tab for this… -
All customers are available while doing receipt applicationSummary: All customers are available while doing receipt application Content (required): is there a way to avoid this, to make only Customer's transactions only appear w…
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Customer NumberCurrently, we have enabled profiles to enter customer numbers manually Is it possible to limit the Customer numbers up to 8 characters?
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Lockbox Batch Source NumberingSummary: We will be using Receivables Standard Receipt Import (Lockbox FBDI template) to create receipts from our internal billing system. As lockbox is limited to Bank …
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How to modify the Control file for a lockbox formatSummary: i want to modify the control file of Bai2 transmission format Content (required): Version (include the version you are using, if applicable): Code Snippet (add …
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How does a customer's online payment via Bill Management appear in Cash ManagementSummary: Unable to locate Customer payment or invoice in Cash Management Content (required): I am testing the Customer Online Payment Portal via Bill Management. I have …
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How can we identify current and past due invoices in Fusion Receivables or CollectionsSummary: We are using Fusion Receivables and Collections. We need to identify current and past due invoices including partially paid. Is there is any screen or report wh…