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OCI - General
Discussion List
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Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co… -
Oracle Support Help - actually Locked out from my free cloud account -- problem solvedSummary: activated 2FA Content (required): HI, i'm actually locked out from my Oracle Cloud Free account, i activate MFA and i don't have the passcode generator working.…
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Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput… -
Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a… -
I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator？ Content (please …
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Can't login with "Your account has been disabled due to either tenant/user disable operation"Summary: Content (please ensure you mask any confidential information): My account is free tier, I can't login since Nov2023 received an email "Abusive Activity Identifi…
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Lost 2fa app and cannot sign into oracle cloud at allDue to resetting my phone i lost the oracle authenticator app and now i cannot sign into my oracle cloud as i don't have bypass codes.
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I cannot reset my passwordSummary: I think I have been hacked, I cannot reset my password. Content (please ensure you mask any confidential information): I have sent an email to customer support …
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I made a tenancy deletion request in 2022. The worker proces task is still running in 2024Summary: I made a tenancy deletion request in 2022. The worker process to execute this task is still running while we are in 2024 now. So the process runs now for 2 year…
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Unable to start instance: Instance is disabledSummary: Hello, I received an email yesterday that my instance is disabled and that I should contact support to get it enabled again, and since I'm on the Always-free ti…
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Adding payment method charges 100USD instead of 1USD ?!Summary: When I just try to add my new credit card it asks for a payment which is over 100USD.. however oracle claims that they will charge from 1-5USD and later return …
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I cant login to my accountSummary: I cant receive the reset password email. My email is gerhardsun522@gmail.com Content (please ensure you mask any confidential information): When I try to regist…
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Lost email access, recover cloud accountSummary: I had an academic email from my university. I registered in the cloud platform with that email, but that has been deactivated right now. I talked with the unive…
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Can't access my account. Oracle Mobile AuthenticatorSummary: Hi I have been a Free Tier user. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I can't find a way …
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free tier no access to instances after creationThis is a summary of last few days struggling with oci.. My free tier account was suddenly deactivated on 31st Jan without any reason at all ( no low usage, no high usag…
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Instance not accessible via internetSummary Cannot access instance via internetContent I have launched an instance , configured security rules to allow traffic from 0.0.0.0/0 , TCP to ports 8080 and 3000 (…
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AuthenticatorSummary: Hi, I'm unable to use Authenticator App because my phone was lost. I tried this link but it doesn't work. https://idcs-****.identity.oraclecloud.com/ui/v1/mycon…
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Cant SSH into instance after apt upgradeI have ubuntu instance and I did apt upgrade, apt upgrade dist, then sudo reboot and after instance did get online, I couldn't connect to it. In ssh terminal, i got "Con…
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I cant login to my accountSummary: I cant receive the reset password email. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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Configuring Hub Spoke on Oracle Cloud Infrastructure with FortiGateAs per the architecture explanation, the traffic from the ON-Premise Data center routes to the Fortinet FortiGate VM in through the untrust subnet. However, in the diagr…
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My account's e-mail address has been changedSummary: My account's e-mail address has been changed Content (please ensure you mask any confidential information): Hello, based on the information I received from the …
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forgot 2 step verificationSummary: I set the 2-step verification before and set mobile APP for login verification, but I restored my mobile these days, forgot to remove the 2-step verification. N…
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I lost my bypass code, and i can't use MFASummary: When I sign in to the Oracle Cloud web console today, because the password may have expired, I am prompted to change the password. However, the two-step verific…
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Securing OCI Bucket mounted as filesystem on-premContent We are planning to have OCI object storage as part of our offline backup strategy. Files to be backed up - 1. Applications tier for ebs environment (12.1.3) 2. d… -
How to enable windows Hello when changed the PCSummary: I have enabled MFA when I used old PC by using windows Hello to login, but when I changed to new PC, no windows Hello option is avaiable, so I cannot login. Onl…
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Where is the free tier limit on ephemeral public IP addresses documented?I am trying to plan out what I can set-up in my free-tier tenancy and found that I'm limited to one reserved public IP, but I can't find any documentation on what limit …
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How to reserve an instance?Summary: What is the site to reserve an IAM instance? Content (please ensure you mask any confidential information): Version (include the version you are using, if appli… -
How do I get environment refresh and other announcement via an APICustomer admins receive emails like this for environment refreshes and other maintenance activities. They would like to be able to to retrieve the announcements using an…
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Failed to get the verification code for 2-step verification. Now I can't log in to Oracle CloudSummary:Failed to get the verification code for two-step verification. Now I can't log in to Oracle Cloud Content (required):I turned on MFA when I logged into Oracle Cl…
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Need help with 2 step verification bypass code.I was enforced to enable 2 step verification for my OCI account. I accidentally uninstalled the Oracle authenticator app and now when I log in, the system asks me to ver…