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OCI - General

Discussion List

  • Pulkit 23
    Not able to Subscribe Any Region
    Summary: Hey, I upgraded my account to PAYG on Tuesday (20.02.24) and was trying to select US Ashburn. However, the team keeps suggesting to contact a sales representati…
    Received Response
    Pulkit 23 31 views 3 comments Most recent by Pulkit 23
  • 5h4d
    my account was terminated
    I see this has happened to many people but I would still like to know why my tenancy was terminated and whether I can at least upgrade to a paid account if this is indee…
    Received Response
    5h4d 31 views 3 comments Most recent by 5h4d
  • winnerorsino
    i need to obtain a bypass code for access.
    i need to obtain a bypass code for access.
    Received Response
    winnerorsino 111 views 5 comments Most recent by Karthik-Oracle
  • tyfriend
    can someone help me completely delete my account, tenancy, and all resources with it?
    Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
    Received Response
    tyfriend 41 views 4 comments Most recent by tyfriend
  • 5h4d
    Can't access anything in oracle cloud console
    Pretty much anything besides logging in results in an error. Trying to access instances, for example, throws "You don’t have permission to view these resources in this c…
    Received Response
    5h4d 105 views 4 comments Most recent by 5h4d
  • pablo1984
    Bypass code
    Summary: I can not login to my Oracle Cloud account (free tier account). This account has enabled 2FA, but I never installed and configured App for that. I believe the o…
    Received Response
    pablo1984 478 views 10 comments Most recent by Manish-Oracle
  • maczag6726
    I lost my bypass code for Free Tier Account
    Summary: Like in the topic. Is there any way to receive any help in this case? I created Free Account in August and in the meantime i set up my device to default setting…
    Received Response
    maczag6726 101 views 2 comments Most recent by Manish-Oracle
  • NexifyHost
    I need to Generate Bypass Code
    I'm unable to find the option to Generate the Bypass Code from cloud.oracle.com (Previous Bypass Code not working, so need to generate new one's.) Please help me with . …
    Received Response
    NexifyHost 171 views 2 comments Most recent by Manish-Oracle
  • JLHQ92
    MFA Reset
    Summary: Unable to login due to not having the auth app on my mobile device anymore. Hi, can anyone help me on a way to reset the MFA authentication from my account, sad…
    Received Response
    JLHQ92 381 views 12 comments Most recent by amaral_well
  • Adityasingh21jan-Oracle
    OCI CLI Command to pull/fetch the Subscription Details of the OCI Tenancy.
    OCI CLI Command to Pull subscription/charge summary details (data as per attached screenshot) using CLI Command. We need to send this subscription summary report on a we…
    Accepted answer
    Adityasingh21jan-Oracle 11 views 12 comments Most recent by Adityasingh21jan-Oracle
  • jareeq
    Oracle APEX cloud - ERROR 400 / 500
    Summary: My apex cloud looks like broken, i can successfully login to workspace but after that any operation on workspace generates error 400 or error 500 Content (pleas…
    Question
    jareeq 22 views 0 comments Started by jareeq
  • SupaDan1
    I cannot contact a real person about technical support on adding a card to my account.
    Be prepared for a lot of text: TLDR: I cant create a cloud instance, so I tried becoming a paid account, and failed. Tried contacting support and Failed. What do I do? I…
    Question
    SupaDan1 11 views 0 comments Started by SupaDan1
  • stephen000
    My Account Got Hacked
    I have been using oracle cloud for about 2 years or less, and all of a sudden i can't login after i got a mail that my password and mail was resetted. I have tried conta…
    Received Response
    stephen000 21 views 2 comments Most recent by stephen000
  • CosmoDaFox
    I broke my account
    Hello! A few months ago I was trying to change my OS to Ubuntu on a cloud server and it didnt let me, so I deleted it in the hopes to create a fresh server that's on ubu…
    Question
    CosmoDaFox 11 views 0 comments Started by CosmoDaFox
  • avavelar
    Any way to recover my account?
    I bought a new phone and lost the MFA code, although I still have acess to the email, phone number, and I still can even SSH my VM, is there any way to recover my accoun…
    Accepted answer
    avavelar 41 views 2 comments Most recent by avavelar
  • atanaswl
    reset MFA
    Summary: reset MFA Content (please ensure you mask any confidential information): I've get a new phone but unfortunately forgot to migrate my OTP application and now I'm…
    Received Response
    atanaswl 581 views 23 comments Most recent by User_4Z5D3
  • Aterfax
    How long are free tier account upgrades taking (2024)?
    Summary: How long are free tier account upgrades taking (2024)? Content (please ensure you mask any confidential information): I requested an account upgrade last night …
    Received Response
    Aterfax 52 views 3 comments Most recent by Aterfax
  • Rohambili
    [Your transaction was declined.] Fail to add Debit card. (After trial expired)
    Summary: Im currently in free tier account, and I ty to add my debit card to my account.... becouse i want to go to pay as you go tier or how its called... (as @Karthik-…
    Accepted answer
    Rohambili 405 views 2 comments Most recent by Rohambili
  • khajasamiudidn
    Downloading a VM on Free Tier
    Summary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
    Received Response
    khajasamiudidn 61 views 9 comments Most recent by Masiuddin Ahmed-Oracle
  • olivero5673452
    Account Help
    How do I close my Oracle Cloud account. I already terminated the tenancy, and it shows as inactive. I now want to close the account, so that I am able to create a new fr…
    Request More Help
    olivero5673452 71 views 2 comments Most recent by olivero5673452
  • techdenovo
    Not receiving password reset link
    Summary: I have been trying to reset the password of my OCI account, however I am not receiving any link in my email, Although I am getting regualr event notification fr…
    Question
    techdenovo 11 views 0 comments Started by techdenovo
  • Jhovard
    OCI instance access issue.
    I have two OCI instances sharing a security_list, one can be pinged but the other cannot. The iptables entries in the instance have been cleared. Please tell me the reas…
    Received Response
    Jhovard 11 views 2 comments Most recent by Jhovard
  • Illyoung
    Login issues with MFA
    Summary: I'm trying to login to oracle cloud. I haven't logged in since last year. After typing username and password, the page asks me for OTA code from null's Phone wh…
    Received Response
    Illyoung 61 views 3 comments Most recent by Illyoung
  • JamieHatton
    Login Issues
    Summary: I'm trying to login to my oracle cloud account for the first time in a few months. I'm running into issues where its asking me to verify my OTA code from null's…
    Received Response
    JamieHatton 51 views 2 comments Most recent by Nissius Ribas
  • Chabache
    I recently changed my phone and am unable to access the authentication app on the previous device.
    Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…
    Accepted answer
    Chabache 62 views 6 comments Most recent by Chabache
  • SteadyDuck
    Uprading Free tier account - Billing issue
    Summary: I've tried upgrading my Free tier account, but my credit card was declined while there was sufficient funds on it. This was a few weeks ago. Now I noticed I was…
    Received Response
    SteadyDuck 21 views 5 comments Most recent by Karthik-Oracle
  • wes y
    on free tier, it's telling me I will pay 2.00/month for boot volume...?
    First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
    Accepted answer
    wes y 543 views 3 comments Most recent by wes y
  • Dipesh Rathod-Oracle
    OCI function fails with NotAuthorizedOrNotFoun for user update
    Summary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
    Accepted answer
    Dipesh Rathod-Oracle 22 views 4 comments Most recent by Dipesh Rathod-Oracle
  • Uddipan Mitra-Oracle
    I am unable to create a OCI instance.
    It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
    Received Response
    Uddipan Mitra-Oracle 31 views 1 comment Most recent by Avishek Mazumdar-Oracle
  • shan0
    How to subscribe to a new region ?
    How to subscribe to a new region ? I'm having a paid account.
    Received Response
    shan0 21 views 2 comments Most recent by Karthik-Oracle