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OCI - General
Discussion List
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delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com… -
I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
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I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks
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The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
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VPU are included on Always Free plan?Summary: Always Free Instance with custom boot volume size and VPU choice? (not clear if is it included - and how many - or not) Content (please ensure you mask any conf…
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my tenant is inactive for no reasonI Created an account on 4th of January i was making the plan to move my infra for OCI ARM but suddenly my account got expired after 18 days before the free trial (30 Day…
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Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co…
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Oracle Support Help - actually Locked out from my free cloud account -- problem solvedSummary: activated 2FA Content (required): HI, i'm actually locked out from my Oracle Cloud Free account, i activate MFA and i don't have the passcode generator working.…
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Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput… -
Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a… -
I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator？ Content (please …
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Can't login with "Your account has been disabled due to either tenant/user disable operation"Summary: Content (please ensure you mask any confidential information): My account is free tier, I can't login since Nov2023 received an email "Abusive Activity Identifi…
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Lost 2fa app and cannot sign into oracle cloud at allDue to resetting my phone i lost the oracle authenticator app and now i cannot sign into my oracle cloud as i don't have bypass codes.
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I cannot reset my passwordSummary: I think I have been hacked, I cannot reset my password. Content (please ensure you mask any confidential information): I have sent an email to customer support …
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I made a tenancy deletion request in 2022. The worker proces task is still running in 2024Summary: I made a tenancy deletion request in 2022. The worker process to execute this task is still running while we are in 2024 now. So the process runs now for 2 year…
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Unable to start instance: Instance is disabledSummary: Hello, I received an email yesterday that my instance is disabled and that I should contact support to get it enabled again, and since I'm on the Always-free ti…
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Adding payment method charges 100USD instead of 1USD ?!Summary: When I just try to add my new credit card it asks for a payment which is over 100USD.. however oracle claims that they will charge from 1-5USD and later return …
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I cant login to my accountSummary: I cant receive the reset password email. My email is gerhardsun522@gmail.com Content (please ensure you mask any confidential information): When I try to regist…
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Lost email access, recover cloud accountSummary: I had an academic email from my university. I registered in the cloud platform with that email, but that has been deactivated right now. I talked with the unive…
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Can't access my account. Oracle Mobile AuthenticatorSummary: Hi I have been a Free Tier user. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I can't find a way …
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free tier no access to instances after creationThis is a summary of last few days struggling with oci.. My free tier account was suddenly deactivated on 31st Jan without any reason at all ( no low usage, no high usag…
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Instance not accessible via internetSummary Cannot access instance via internetContent I have launched an instance , configured security rules to allow traffic from 0.0.0.0/0 , TCP to ports 8080 and 3000 (…
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AuthenticatorSummary: Hi, I'm unable to use Authenticator App because my phone was lost. I tried this link but it doesn't work. https://idcs-****.identity.oraclecloud.com/ui/v1/mycon…
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Cant SSH into instance after apt upgradeI have ubuntu instance and I did apt upgrade, apt upgrade dist, then sudo reboot and after instance did get online, I couldn't connect to it. In ssh terminal, i got "Con…
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I cant login to my accountSummary: I cant receive the reset password email. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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Configuring Hub Spoke on Oracle Cloud Infrastructure with FortiGateAs per the architecture explanation, the traffic from the ON-Premise Data center routes to the Fortinet FortiGate VM in through the untrust subnet. However, in the diagr…
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My account's e-mail address has been changedSummary: My account's e-mail address has been changed Content (please ensure you mask any confidential information): Hello, based on the information I received from the …
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forgot 2 step verificationSummary: I set the 2-step verification before and set mobile APP for login verification, but I restored my mobile these days, forgot to remove the 2-step verification. N…
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I lost my bypass code, and i can't use MFASummary: When I sign in to the Oracle Cloud web console today, because the password may have expired, I am prompted to change the password. However, the two-step verific…
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Securing OCI Bucket mounted as filesystem on-premContent We are planning to have OCI object storage as part of our offline backup strategy. Files to be backed up - 1. Applications tier for ebs environment (12.1.3) 2. d…