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OCI - General
Discussion List
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I need to regain access to the vps but I lost the access keysI need to regain access to the vps but I lost the access keys. How can I resolve or recover the keys or create a new key to be able to access the vps again??
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All tenancies get the first 3,000 OCPU hours and 18,000, will this auto throttle on Free Tier"I'm exploring the usage of Oracle Cloud's Ampere A1 Compute instances under the Free Tier offering. My primary concern is whether these instances have an auto-throttlin…
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Someone hacked my OCI account and turned on MFA. I cannot log in.Someone hacked my computer and many accounts are compromised, including the OCI account. I cannot log in to my account now. I reset the password but I cannot log in beca…
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Access Denied Login PolicyDear engineer reviewer, hello! Cloud account name:cc20291394 username:20291394@qq.com Because I accidentally turned off the login policy in the settings, when I logged…
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Access Denied Login PolicyDear engineer, hello! Cloud account name: cc20291394 Username: 20291394@qq.com Because I accidentally turned off the login policy in the settings, when I logged in to Or…
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Locked out of account due to 2FA "Sign in policy denied access"Summary: Content (required): In the course of setting up 2FA for my account I got logged out and now it gives me the "Sign in policy denied access" error whenever I try …
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an…
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invalid username or passwordSummary: Always showing "Invalid username or password" when I login oracle cloud. Content (please ensure you mask any confidential information): Try login, always showin…
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When logging into Oracle Cloud, it says Access Denied Login Policy and I cannot log in.Dear engineer reviewer, hello! Cloud account name:cc20291394 username:20291394@qq.com Because I accidentally turned off the login policy in the settings, when I logged…
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Help with MFA reset on OCI free tierI haven't logged in for a while, I've changed phones since I signed up, so my MFA doesn't work any more, and I don't have my bypass codes printed. Can you help me reset …
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What is the solution for data residency requirement of multiple countries in a global instance?Summary: What is the solution for data residency requirement of multiple countries in a global instance environment? Content (please ensure you mask any confidential inf…
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I'm unable to power up the Ampere VM because it doesn't have volume attached to it.I can't turn on the Ampere VM because it doesn't have volume attached to it. I tried attaching the volume to the instance, but it won't because it's disabled. Tenancy: b…
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Cloud service account unavailableI got two e-mails a day ago, informing me that my account email and password had been updated. But I didn't change my account information.When I tried to log in to my ac…
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Oracle Cloud Infrastructure - Sign-up/loginSummary: Hi there!!! I'm trying to enter into my OCI account, but every time it says no account exists. But when I'm trying to sign up it says email already exists. When…
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Unable to sign up and amount got verified from the bank cardI'm using a physical Visa debit card to verify my Oracle Cloud account. Although charged the account verification fee was successful, but I still received an 481 error -…
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Can't access 2FAGreetings, I have been trying to solve this problem for a while but the only solution left is for an administrator to manage my situation. Recently I got my phone stolen…
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: I cannot access my Oracle Cloud instances and they are all shut down. The website says "You don’t have permission to view these resources in this compartment. T…
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Trouble adding Email Delivery SMTP details for GmailHi there! I'm having trouble get OCI's SMTP server to work in Gmail as I would like to use Gmail to send emails with my own domain. I believe I've configured email deliv…
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OCI for developerHi Team, I am a backend Java developer. At a very high level, I know why several companies are using the cloud platform. As a beginner to OCI, I completed this OCI cours…
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Lost all permissions for my Always Free AccountI am able to login to my OCI account, but I cannot access anything inside - even the upgrade my account page :) It seems I have lost all the permissions. I am unable to …
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Current Employee unable to create instance - Boot volume cost?I am training and attempting to setup a standard instance using Employee Oracle Free Tier Tenancy. I accept the defaults for this free account and I get this message: Yo…
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lastSuccessfulLoginDate property missing in Rest API /admin/v1/Users endpointI am trying to follow this Oracle article however when I am making the call to /admin/v1/Users endpoint the response does not contain the lastSuccessfulLoginDate propert…
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Feature request: customer editable DNS PTR recordsHello, I can't find an Idea Lab for OCI so I am posting here. I think it would be very useful for the OCI Console to allow customers to edit DNS PTR records for public I…
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How to resolve "Cannot reset password - We are unable to recognize your browser." in 2023Summary: Hi Team, i have a free tier account and try to reset my password. But i can't do it, because i get the error that don't allow me to change it and it gives no ot…
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About tenancy override from OCI consoleSummary: Would like to know the following about tenancy override from OCI console. (1) Are there any conditions such as network for overriding to different tenancy? (2) …
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When cloning an OIC integration, what items need to be customized?Summary: We have a journal import file upload and the department is changing vendors. If the file structure is the same, what items need to be edited? Content (please en…
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How can I reset my Free Oracle Cloud account?Summary: Hi, How can I reset my Free Oracle Cloud Account? It's giving me errors when I try to access any resources such as ATP Database, AJD or even any other areas. Fo…
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Getting error on payment verification while registering for Oracle Cloud Free TierSummary: Getting error on payment verification while registering for Oracle Cloud Free Tier Content (required):Getting error on payment verification while registering fo…
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OCI LoginSummary: I use an always free account and have 2-factor authentication activated. Unfortunately the login doesn't work. I have no bypass code and no alternative methods.…
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I can't complete 2FA after upgrading phoneSummary: I upgraded my iphone recently and my account no longer appears in my Oracle 2FA App, so I am unable to login unless I have a bypass code or a way to re-setup th…