To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
-
Downloading a VM on Free TierSummary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
-
Account HelpHow do I close my Oracle Cloud account. I already terminated the tenancy, and it shows as inactive. I now want to close the account, so that I am able to create a new fr…
-
Not receiving password reset linkSummary: I have been trying to reset the password of my OCI account, however I am not receiving any link in my email, Although I am getting regualr event notification fr…
-
OCI instance access issue.I have two OCI instances sharing a security_list, one can be pinged but the other cannot. The iptables entries in the instance have been cleared. Please tell me the reas…
-
Login issues with MFASummary: I'm trying to login to oracle cloud. I haven't logged in since last year. After typing username and password, the page asks me for OTA code from null's Phone wh…
-
Login IssuesSummary: I'm trying to login to my oracle cloud account for the first time in a few months. I'm running into issues where its asking me to verify my OTA code from null's…
-
I recently changed my phone and am unable to access the authentication app on the previous device.Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…
-
Uprading Free tier account - Billing issueSummary: I've tried upgrading my Free tier account, but my credit card was declined while there was sufficient funds on it. This was a few weeks ago. Now I noticed I was…
-
on free tier, it's telling me I will pay 2.00/month for boot volume...?First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
-
OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
-
I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
-
How to subscribe to a new region ?How to subscribe to a new region ? I'm having a paid account.
-
Unable to Access Oracle APEX from ATP DB on Free Tier- 500 internal server errorSummary: Unable to Access Oracle APEX from ATP DB on Free Tier - 500 internal server error Content (please ensure you mask any confidential information): Version (includ…
-
I tried to ticket or email with oracle transaction error and it shows the errorWe're sorry, but there's a problem with your account. Please contact our support team. Live Chat shows this error. An unexpected error has occurred. Please try again la…
-
Beginning to use Cloud Guard and Vulnerability ScanningSummary: Switching on Vulnerability Scanning in Cloud Guard Content (please ensure you mask any confidential information): Hey - I'm looking to start using the Vulnerabi…
-
Cannot login to toronto consoleSummary: Hello, I created an oracle cloud account back in 2020 (free trial). I recently came back to use Pay-as-you-go services and would like to switch from free trial …
-
Unable to upgrade Free Tier accountSummary: I am unable to see the options to upgrade my free tier account to paid. When I navigate to Billing -> Upgrade and Manage Payment, I get an error "There was an e…
-
How do I terminate my free tier accountHi, I was wondering how I could terminate my free tier OCI account as I don't need it anymore.
-
I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile deviceSummary: I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile device and I don't have Bypasscode Content (please ensure you mask …
-
delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com…
-
I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
-
I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks
-
The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
-
VPU are included on Always Free plan?Summary: Always Free Instance with custom boot volume size and VPU choice? (not clear if is it included - and how many - or not) Content (please ensure you mask any conf…
-
my tenant is inactive for no reasonI Created an account on 4th of January i was making the plan to move my infra for OCI ARM but suddenly my account got expired after 18 days before the free trial (30 Day…
-
Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co…
-
Oracle Support Help - actually Locked out from my free cloud account -- problem solvedSummary: activated 2FA Content (required): HI, i'm actually locked out from my Oracle Cloud Free account, i activate MFA and i don't have the passcode generator working.…
-
Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput…
-
Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a…
-
I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator? Content (please …