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OCI - General
Discussion List
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Free Tier account not getting createdSummary: I signed up for the OCI Free Tier. I went through all the screens and got the final one, saying the account would be created within 15 minutes. This was >16h ag…
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OCI Logging search API authentication ErrorHi Team, We are getting an error while calling below OCI logging API through postman. It is failing with 'NotAuthenticated' Error message. URL: https://logging..oci.orac…
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Unable to start instanceUnable to start instance: Instance «instance number» is disabled and will not accept any action requests. Please contact customer support to reenable. and send me this a…
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My Free Oracle Cloud Account does not workSummary: I had opened one Free Oracle Cloud account with the intension of learning about OCI. It got created successfully. However, when I log in I only see three Card r…
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MFA lockout - can't get back into OCISummary: Phone that had oracle authenticator app was stolen and now I'm locked out of OCI Content (required): Phone has been wiped remotely so that's good from a securit…
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"Your account upgrade is in progress." for 2 weeksI initiated account upgrade from free tier to payg on 9th March 2024. My card was charged for authorization and the fund was immediately refunded on success. But still i…
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Requesting assistance to recover files from a closed Oracle Cloud account.I am writing to request assistance. My Oracle Cloud account was recently closed automatically. Unfortunately, I was running a VPS with important server files on it that …
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Unable to upgrade from free tier to Pay as you goSummary: Unable to upgrade from free tier to Pay as you Go. Content : I was using Free Trial account. My Trial period has been expired and I am unable to access any of t…
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VM not reachable via public IP.I have a Windows 2019 standard VM created in a private subnet. Customer requested a public IP attached to it. a) Created another VNIC and placed it in a public subnet. C…
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My VMs appear running in my instances list but won’t let me connect since yesterdaySummary: I have created 3 VM in Oracle Free Cloud, 2 small ones with 1GB of ram and 1 large one with 24GB of ram. I don't know what happened to the small VM that won't l…
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vm no internet accessHello, I have compute instance for some time and it worked with no problem till today. At the moment I unable to connect it via internet But If I go to my cloud account …
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Unable to upgrade from free tier to pay as you goSummary: When attempting to upgrade my account from free tier to PAYG, I am unable to as the message below appears when I go to Upgrade and Manage Payment. "Your account…
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Either the bucket named 'x' does not exist in the namespace 'y' or you are not authorized to accessSummary: I have a requirement to access objects in a private OCI bucket via Oracle Analytics Cloud. However, when trying to access the objects via the bucket URL, I'm ge…
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No OCI Access - Default Email and Password ChangedSummary: This morning I received two emails, the first being an email that "The Password for Your Domain Default in ___ Account Has Been Updated Successfully" and two mi…
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Tenancy inactiveSummary: After noticing my services were not working anymore I tried to login through SSH. Without luck. Then I noticed that I was not authorized to do anything on the w…
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Unable to upgrade to pay as you go from free tier!Summary: I have signed up for the free tier since oct-2023, but now when i click on add payment method it loads the following error : You are not authorized to view this…
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I am using always free service, but VM instance gets stoppedSummary: My always free VM instances were disabled, and I was told to contact customer support to reenable. Content (please ensure you mask any confidential information)…
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Invalid username or password and does not send reset email to my emailSummary: Invalid username or password oracle cloud region sa-santiago CHILE Content (required): Invalid username or password and does not send reset email to my email...…
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OCI signin failed and password reset not workSummary: my instances are stopped and i cant sign in and when I try to reset my password I can't get any reset link
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Excessive IPv6 packet loss to Frankurt AD-2 FD-3I have a VM in Frankfurt, AD-2, FD-3, using the VM.Standard.A1.Flex shape. When I measure the packet loss through ping, I'm getting "negligible" packet loss (less than 0…
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Restore db from another backup in OCI ConsoleSummary: We can do full backup in one DB in OCI. How we can restore DB backup from another DB backup from OCI Content (please ensure you mask any confidential informatio…
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Account provisioning stuckedHello, when I go to Billing, I still see account provisioning message. My account is older than 2 months, how can I know if I am still in the free trial or not?
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Not able to register for free tier account in Oracle CloudSummary Not able to register for free tier account in Oracle CloudContent Hi Team, I am not able to register for free tier account in Oracle Cloud, whenever i tried to e…
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sudo yum install -y httpdSummary: sudo yum install -y httpd got Killed Content (please ensure you mask any confidential information): I have a free OCI account. Created a compute "VM.Standard.E2…
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Bypass code not workingHallo, I am locked out from my Oracle Cloud account. My bypass code is not working anymore. I do not have access to my Authentication app since I changed my phone and no…