To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
How to see the origional scheduled ship date, before overridingSummary: Sales order can be rescheduled do to delays in various parts of the supply chain. If a customer care representive needs to change the scheduled ship date on the… -
Can we execute Schedule Step in Orchestration after Hold is ReleasedSummary: Hi We have custom rules for applying hold depending on Warehouse. So after "Schedule" step in orchestration we call custom Web service to apply the hold dependi… -
25B-New privilege added in Oracle Fusion Order Management Cloud Service after upgrade to 25BAs part of upgrade 25B, we have observed that the following new privileges have been added to respective roles: Privilege "View Trading Community Person (HZ_VIEW_TRADING… -
Need to read hz_cust_Accounts attribute column value through ExtensionSummary: Do we have any publicflex VO which will be used to read attibute1 column value from hz_cust_accounts table through extension Content (required): Version (includ… -
How to set the line status in the Orchestration Pause ruleSummary: We have a scenario where we want to first the step of the orchestration to be a Pause with manual release only. The sales orders get created with all lines in 1… -
Custom_OrderFulfillmentGenericProcess-Schedule step fails with exceptionSummary: We customized the OrderFulfillmentGenericProcess Orchestration with Pause step and line selection criteria based on order type, when sales order submitted below… -
Oracle GOP is substituting item even when the original item has enough on-handSummary: We are running into a scenario where item A is related to Item B and both items have enough on-hand. However, when order is created, GOP is almost always substi… -
Why Collection Job Set sometimes did not fetch the most recent data in the on-hand inventorySummary: Hello Oracle Team, Our client is experiencing a sales order is not started to progress to Schedule status because the system is did not fetch the available on-h… -
GOP is not considering the onhand gives wrong SSD25C Release GOP is not considering the onhand gives wrong SSD Requested Date: Aug/29/25 Onhand Qty = 7 ATP Time Fence = 5 days. GOP is not considering the onhand qty; yo… -
Error Message when Creating Referenced and Unreferenced Credit Only Order in RedwoodSummary: When creating either referenced or unreferenced Credit Only Order in Redwood, user cannot proceed because of this order alert upon submission "The sales order c… -
how to manage DAP incoterms in order management /shipping/inventory/costingSummary: in case of a product shipped against a sales order with DAP (deliver at Place) Incoterm…how to manage it using Fusion SCM company is owning on hand , after ship… -
How to Constrain Sales Order Line Quantity based on Packing Unit (LPN) Configuration?Summary Enforcing Sales Order Line Quantity in multiples of Maximum Quantity for Packing UnitContent 1) Currently Packing Unit for an Item can be defined using task Mana… -
Custom Fulfillment Status Value based on a EFFSummary: Content (please ensure you mask any confidential information): Hello Expert Is there a way I can have a custom fulfillment status display value based on value p… -
RMA order stuck in Delivered StatusSummary: We have a new implementation to receive an RMA return line using Webservice. We have achieved creation of the Receipt through webservice, post which ran the Sen… -
How to Enable Seeded Landing Page Infolet in Redwood UI for Order Management Cloud work area?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
OM extension to validate Work definition during order submissionSummary: OM extension to validate Work definition during order submission Our requirement is during Order submission we wanted to validate if we have work definition exi… -
We have requirement to default the line attribute for subscription enabled item at order lineSummary: Hi Team We have the requirement to default the few lines attribute for subscription enabled items using extension as orders imported through from source system … -
How to cancel sales Order line if the Price list entry got end datedSummary: Hello we have an issue that we have to end date a Price list entry for an Item, this results in a error while cancelling the sales Order line. Is there any idea… -
How to Custom Order Management Extension error promptSummary: I have created a restriction through order management extension and it's working fine but error is not user friendly How to customise error prompt. Content (ple… -
I want to restrict EFF Values based on Business Unit selected on Order HeaderSummary: I have Opened an EFF on Sales Order Header which consist of table value set of supplier sites but I want to restrict these sites based on the Business Unit sele… -
can't manually release the paused task in sales order orchestration.Summary: I can't manually release the paused task in sales order orchestration. Using REST or SOP calls doesn't work either. I clicked "release pause task," but there we… -
Fusion GOP doesnt consider past due demands while coming up with net availability dataSummary: In Order promising options setup, we have provided supply plan as reference plan for GoP. The referred supply plan considered all past due demands and supplies.… -
GOP is suggesting a wrong warehouse where there is no hand in other warehouseSummary: Setups and on hand Sourcing rule ATP rule will supply chain availability search, and ATP assignment is at item Global sourcing rule for transfer from Org AB is … -
Oracle order creation to limit each line qty to truck loadSummary: In min max planning we have an attribute max order qty if configured it ensures the reorder qty is split into multiple lines such that each line is capped at th… -
How to map Return Reason code from DOO_FULFILL_LINES_ALL to its text value in Sales Order UIHello Community, We are working on extracting the Return Reason values from Sales Orders in Oracle Cloud. On the Sales Order line, the Return Reason value appears as a t… -
Notification to order creator/entered by when Schedule Ship/Arrival Date is changed on B2B/Drop ShipSummary: In Drop Ship and Back-to-Back process, the profile ORA_DOO_RECOMPUTE_PROMISE_DATE updates the Scheduled Ship/Arrival Date on the Sales Order - if a promised del… -
Getting error "Cannot find a unique matching configuration node for item" for ATO ModelWe are getting error "Cannot find a unique matching configuration node for item" while trying to configure ATO Model. What could be causing this? I found the errored Ite… -
Fetch sales order lines with reservation errorSummary: Hi, Oracle ERP tries to reserve the inventory quantity when an SO is processing. If it cannot find enough on-hand inventory. In that case, the SO appears as Sch… -
Getting the error while creating a sales order revision.Summary Getting the below error while creating the sales order revision on the sales order. "The transaction could not be processed due to an unconditional constraint on… -
Custom orchestration process for dropshippingSummary: Dear all, we have request linked to the possibility to create custom orchestration process: one for dropshipping order and one for back to back order. Starting …