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How to manage the element entry issues if an employee gets hired and adds his spouse detail on the s — Cloud Customer Connect
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How to manage the element entry issues if an employee gets hired and adds his spouse detail on the s

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edited Jan 11, 2021 12:49PM in Benefits 2 comments

Summary

Here,we are dealing with 2 life events 'New Hire' and 'Marriage' occuring on same day as the employee gets hired.

Content

I'm getting an element error when this happens and I dont know how to resolve this issue. It is fine when both events are on different dates but the scenario where the employee gets hired and adds his personal details leading to triggering of 'Marriage' life event isnt far fetched.

Same issue occurs while testing for 'Open Enrollment' on same day as 'New Hire'. Need your help in this

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