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Completed Actions items are not visible in Benefit Summary page

edited Jun 17, 2021 6:30AM in Benefits 2 comments

Summary

Completed Actions items are not visible in Benefit Summary page

Content

Hi Experts,

I am facing some issue in configuring Evidence of Insurability for a specific benefit plan with specific Life event A. When I triggered Life event A and enrolled plan, then in Pending actions Evidence of Insurability is coming. Once I give Received date and clicked on Save and close, the Evidence of insurability is not showin in Completed Actions. This is happening for only one life event. 

But for other life event, Once I give Received date and clicked on Save and close, the Evidence of insurability is showing in Completed Actions. 

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