New EE Supp Levels & Options Not Showing in Open Enrollment
SummaryNew EE Supp Levels & Options Not Showing in Open Enrollment
This OE we have two new EE supp coverages 7x & 8x.
In the system I have created the standard rates, rates & coverages, options, and added the new coverages under the Plan Setup (under Basic Details > Options).
The issue is that the new coverages isnt showing up in the Test OE Life Event.
Effective Dates of Setup
1. Rates & Coverages for 7x & 8x = 1/1/22
2. Options for 7x and 8x = 1/1/1951
3. Standard Rates for 7x & 8x = 1/1/22
4. Plan Setup (under Basic Details > Options) for 7x and 8x = 1/1/22
Is the issue with the dates? Any help/tips would be greatly appreciated.