Image is not getting displayed in my chatbot while using carbObject of MessageModel
SummaryI am trying to show the product images in chatbot from CX cloud instance via messageModel.
I am passing all the paramters to the cardObject of messageModel inlcuding imageUrl. Other things are coming fine like Title, description, action(null).. but image is not displaying in responses from chatbot.
I observed that when i am trying to browse the image in browser via the image url (copying from json response) it is throwing error as below
- "errorCode": "00001000",
- "message": "The user is not authenticated.",
- "status": "401"
In cardObject, i am providing the details of product from CX Cloud instance. Is it that to fetch the image, i have to provide further authentication, if so, how can we pass into cardObject or any way to get the image dispalyed in chatbot?