Show BU/Company Name of Employee
Is the Business Unit or Company Name of the employee able to be shown in the SR?
We are using Redwood Help Desk.
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According to this document it says that it is possible. However when I tried it, it is not doing what is expected.
We created a service request using an employee with a different BU than the default one that is configured in HZ_DEFAULT_BU (forgot the actual code) but it still shows the default one.