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Error: Add Check-In Document

in Performance Management 3 comments

Summary:

A manager is successfully able to create Check-In Documents for all but one of his direct reports. He clicks "Add" then "Save" as normal to start the Check-In, but the following error appears for the individual: "You can't add the goal as a discussion topic in the check-in document because the goal isn't assigned to the employee. (HRA-960529)"

We have reviewed the direct report's goals: there are 6 and they are entered correctly. We don't see any reason for the error to be appearing. We had the manager clear cache and try different methods, including using the "Add Check-In Document" quick action, with no luck. The same error appears. This seems to be an isolated incident, but we can't figure out what the issue is. Has anyone seen this before? Are there troubleshooting steps we can take?

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