Designer Usage
Discussion List
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Constraint functionality not working in DCSSummary Constraint functionality not working in DCSContent Hi, I have created a constraint for a custom field in the OEC service request object. When I run the Oracle Vi…User_Q7VKX 40 views 1 comment 0 points Most recent by Jamie Lord | Oracle-Oracle Digital Customer Service -
Generate a PDF report and Excel report in DCSSummary Generate a PDF report and Excel report in DCSContent Hi, Is there any way to generate a PDF report and Excel report in DCS? I have two requirements: 1. Generate …
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How to filter data based on logged in user's Account or Account key in Digital customer ServiceSummary Customer wants to see only the records fetched from DCS related to logged in user's account only.Content Hi All, Hope you doing well!! On behalf of a customer I …Dinesh Sahu-172225 53 views 1 comment 0 points Most recent by User533721-Oracle Digital Customer Service -
Attachment upload for custom objects in OEC through DCSSummary Is it possible to upload attachments to custom objects in OEC through DCS?Content We have a requirement to create a custom object in OEC and we need to expose th…
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CoBrowse between Agent and End UserContent All, I have setup Co Browse using the livelook website. Got the link to appear on the DCS based VBCS page. The Co Browse link appears on the bottom right corner …
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Add field to Chat InlaySummary How to add field to Chat InlayContent Please How to add a new field field to Chat Inlay?Mario Suzuki-121388 67 views 10 comments 0 points Most recent by Mario Suzuki-121388 Digital Customer Service
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Consist email address valid in DCS chat login screenSummary How to verify if the email address typed by the user is validContent In the standard Engagement Cloud DCS chat login page as illustrated in the attached doc I ha…Mario Suzuki-121388 34 views 2 comments 0 points Most recent by Christopher Tarabochia Digital Customer Service
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Attachment in DCS ChatSummary Is it possible to attach files in DCS Chat?Content Please let me know if it is possible to attach files in the standard DCS chat? If so how this could be achieve…Mario Suzuki-121388 34 views 1 comment 0 points Most recent by Christopher Tarabochia Digital Customer Service
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Allow anonymous access is not working in VBCSSummary Allow anonymous access as checked is not workingContent Hi All, When the customer accessing the DCS portal, he can able to see all the pages like home page, know… -
Virtual Assistant in Oracle Engagement CloudSummary Date or release name where this functionality will be available in Oracle Engagement Cloud?Content Hi All, At the time Oracle presented us with "Oracle CX For Co…Matias Buonavolonta 39 views 2 comments 1 point Most recent by Matias Buonavolonta Digital Customer Service
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Does digital customer service offering included in engagement cloud subscriptionSummary Does digital customer service offering included in engagement cloud subscriptionContent Does digital customer service offering included in engagement cloud subsc…
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WelcomeSummary Welcome to the new forum for Digital Customer Service!Content Start the conversation today about your implementation, questions, best practices. If you are in ne…Christopher Tarabochia 64 views 1 comment 6 points Most recent by Vaibhav DL Digital Customer Service