Integrations with External Applications
Discussion List
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How to automate FBDI file preparation?Summary: For bulk data loading with FBDI, as far as I learn, manual work is still needed to download template (xlsm) file, copy & paste data to the sheet and click butto… -
Associate a custom object record with Contact Object RecordSummary: Associate a custom object record with Contact Object Record Content (required): Hi Guys, I am working on integrating Service Cloud with an external system. The …
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Get Data from a JMS solution into Service CloudSummary: Get Data from a JMS solution into Service Cloud Content (required): Hi Guys, We are trying to integrate Service Cloud with an external application. The use case…
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Getting around Single Sign On (SSO) to switch IDsSummary: Getting around Single Sign On (SSO) to switch IDs Content (required): Does anyone know of a way to get around SSO in Service Cloud in order to use a different I… -
How to access incoming request object in Custom script in the absence of file_get_contentsSummary: Need suggestions on how to read incoming POST request data from within a custom script. Content (required): We have a custom script that is being called as a RE…Ravi Krishna Wunudurty 14 views 1 comment 0 points Most recent by John Hardin-Oracle General Technical Discussions
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Send Chat Survey to an External Chat BotHi, Is it possible to trigger the Website link type of Chat Survey from an external chat bot to get the feedback from the customer on the termination of chat conversatio…Padma Varadarajan 14 views 7 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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ODA- B2C Rightnow Service Unified DashboardProblem Statement: Many B2C Service customers use Oracle Digital Assistance (ODA) to enhance B2C Service Chat. One of the major requirement from the B2C Rightnow Service…Naveen Samineni-Oracle 313 views 0 comments 7 points Started by Naveen Samineni-Oracle General Technical Discussions
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Jira Integration with Oracle service cloud BUIScope This article aims at walking through a Jira extension for Browser User Interface (BUI) that can be used to create and fetch the JIRA issues. Overview Customers who…Swathi Cherukuri-276698 146 views 0 comments 10 points Started by Swathi Cherukuri-276698 General Technical Discussions
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ERP connection failure -Oracle Integration Cloud Service(OICS)Summary: Hi, I have created a connection using ERP cloud adapter to configure the /fscmService/ServiceCatalogService?WSDL and the connection is failed due to the below e…Surya Anbazhagan 17 views 0 comments 0 points Started by Surya Anbazhagan Integrations and Extensions
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Retrieving the LookupName in Integration Cloud mappingSummary: Hi guys, We are trying to retieve the lookupname from some Service CLoud fields such as Source and status. We have created varchar fields on the target to be ab…Sylvia S. 5 views 1 comment 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Missing Service Cloud Tables in REST adapter of Integration Coud ServiceSummary: Hi Guys, I am trying to push data from Service Cloud to an on-prem database. I noticed there are some tables that are missing from adapter such as inc_performan…Sylvia S. 4 views 3 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions