Resource Management
Discussion List
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How to disable Assignment Assistant after 25DHi, after the release of OFS 25D the user noticed that when they move one non scheduled activity to one worker by drag and drop it appears the tab below. Reading the doc… -
Ad hoc filters in the Dispatch Console behave differently starting from release 25DSummary: Starting from the OFS 25D release, ad hoc filters behave differently. For example, in an ad hoc filter containing two different fields, if one of the fields was…
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Resource Hierarchy missing from Resource TreeSummary: Hi Team, We were able to see resource hierarchy in resource hint and suddenly it disappeared. We could not find any setting to enable disable it. Is there some …
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Property's name of geolocation pin in dispatch console's mapThere was an error rendering this rich post.
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Is it possible to hide some hierarchy bucket for particular resource type usersSummary: Is it possible to hide some hierarchy bucket for particular resource type users Content (please ensure you mask any confidential information): We have organizat…
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Internal Resource Organization and Organization UnitSummary: I created a new Internal Resource Organization, "Organization X," assigned to a user with the role ORA_OFS_FIELD_SERVICE_MANAGER_JOB, and expected to find a new…
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Request to Hide/Disable Password Fields on Resource Screen in OFS EnvironmentSummary: We are using Oracle Field Service (OFS) with SSO enabled.(Single Sign On) When we add or edit a Resource (technician/dispatcher), OFS displays the fields Passwo…
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How do other OFS implementations handle 'On-Call' Shifts that cross midnight?Summary: We're curious how other Users of OFS have setup their 24/7 operations. The way we work is functional, but understanding other implementations might help refine … -
Ability to capture current locations GPS CoordinatesSummary: Hi Team, We have a requirement to capture user's current location's GPS Co-Ordinates and put them into two different fields -Latitude and Longitude and send the…
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Journey notifications in case of multiple assignmentsSummary: There are two active assignment for an Employee. Journey task Performer is Line Manager. Journey notifications are going to Primary Assignment Line Manager but …
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Can We assign Multiple Roles to Single User in FFS ?Summary: We have a requirement where one user handles both the roles of Manager and Technician. How can we achieve this in FFS to assign the Manager+Technician Role to a… -
Ability to change resource type iconsSummary: Hi Team, We are looking for an ability to have different icons for different resource types with same role. For example: we have two resource types, Crew HQ and…
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Auditing Login Details in OFSCSummary: Hi Team, Is there a way to audit who accessed OFSC and when and from where. Is there any report or any Event APIs which we can subscribe to get these details. A…Nishant Mahajan 1989 41 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Resource history is not shown when resource type is Manage/Dispatch/Admin?Summary: Dear Team, On the resource screen we see resource history at each resource level. I noticed that when resource type is "Manage/Dispatch/Admin" we cannot see res…
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Issue with Assigning Privileged Admin Access in Oracle Field Service (Production Instance)Description: We followed the instructions provided in the Oracle Field Service documentation to add a new user with administrative privileges. ( https://docs.oracle.com/…
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How to restrict technicians reflecting in Schedule "Work Order Screen" from other WO areasDear Experts, Need your advice on how to apply restriction for technicians showing in "Work Order Schedule Screen" based on the selected WO Area. Scenario: We have two W…
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Fusion field service Resource hierarchySummary: Hi Team, We are currently using OFFS. As you know, user synchronization is happening from FFS to OFS. In OFS, we have already created the resource hierarchy. No…
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How to color-code absences/calendars and show their title/notes inline in Dispatch Console / Manage?Summary: At the moment, in the Calendar section it is possible to set a Calendar (selecting from available) and add notes for resources. However, I don’t see an option t…
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Guidance on Utilizing Same Technicians Across Multiple Organizations in OFSCWe have a requirement where the same set of technicians should be able to work for two Organizations within a single Division. Example: Organization A is already live on…Ashish Gopalrao Dharpure 11 views 2 comments 1 point Most recent by Ashish Gopalrao Dharpure Field Service -
GPS Updates to OracleSummary: . Business Rules: Oracle OFSC & HS • What are the business rules that are set up in terms of how Oracle polls the device? • What are the rules for when the Engi…