Disputes
Discussion List
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How to update the task description in "Credit Memo Request Approval"Summary: How to update the task description in "Credit Memo Request Approval" Content (please ensure you mask any confidential information): As part of business requirem… -
Dispute functionality using Default CollectorSummary: We would like to test and understand whether business users will be able to raise disputes even for customers that are having profile class with only DEFAULT CO…
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 33 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to include disputed transactions in score based dunning letters?I am using the seeded data model for Collections Dunning Letter template. But it does not display the disputed transactions in the list of delinquent transactions. How c…
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When we create dispute in collections, will it take the same invoice date as dispute dateSummary: When we create dispute in collections, will it take the same invoice date as dispute date. When automatic credit memo gets generated will it be created using sa…vasanth.rao 13 views 2 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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For the disputes to work in Collections module, do we need to assign collectors mandatorilySummary: For the disputes to work in Collections module, do we need to assign collectors mandatorily Content (please ensure you mask any confidential information): For t…vasanth.rao 44 views 6 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Disputed Invoices not captured on Scoring Based DunningSummary: On Aged/Stage Dunning Configuration there is a checkbox for option to include disputed invoices. I would like to ask how to include disputed invoice if I follow…
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
Dispute Questions - What is the behavior of Transaction where dispute is being applied, BFB and AutoSummary: Let's say we have an AR invoice # 123 with a transaction date of Nov 3rd 2023, due date of Nov 15th 2023 Billing cutoff date is 3rd day of each month If we run …
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Dispute WF is it is rejected it gets closed but we need to send the WF back to collectorSummary: Hi Team, Upon raising the dispute by collector it goes to APPROVER1 for approval, if the APPROVER1 rejects the dispute, it simply closes. Instead it should go b…Lavanyaa Damodaran 17 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Automatic Credit memo creation after AR dispute approval.We have a requirement wherein an automatic credit memo should get created when an AR dispute gets approved. So far we have created an approval rule which works for appro…
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Credit Memo Approval Rule - Dispute AmountHello Could you please advise in Credit Memo Approval Rule that what is the difference between CreditMemoHeader.amountInDispute and CreditMemoHeader.requestDisputeAmount…Kamonwan Srasrisom 17 views 2 comments 0 points Most recent by Kamonwan Srasrisom Receivables & Collections
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Dispute ApprovalSummary: Can we configure Dispute BPM rule based on COA segment Content (required): Version (include the version you are using, if applicable): Code Snippet (add any cod…
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How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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dispute reason customisationSummary: Is it possible to customise the dispute reasons on receivables billing? Content (required): I want to be able to customise the list of dispute reasons, not the …Maria_Smith_78 18 views 1 comment 1 point Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Create Receipts in SpreadsheetSummary Create Receipts in SpreadsheetContent Hello : I have already review the following note : How to use the Create Receipts in Spreadsheet task in Oracle Fusion Rece…gabriel kinovisques-163562 177 views 6 comments 2 points Most recent by Kirtee Jeetah-Naran Receivables & Collections
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Oracle EBS - iReceivablesSummary: Customer is planning to implement Oracle iReceivables (R12.2.11) and like to implement all features of iReceivables including Disputes and aging . Do customer a…
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Dispute On Invoice - Can We Turn Off the Automatic Creation of Credit Memo in Oracle Cloud Fusion?Summary: Our actually query is when we create a dispute on an Invoice, it submits an approval notification for credit memo creation. Can we turn this off in Oracle Cloud…sanjayp 71 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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How we can stop Dispute to generate automatic Credit Memo in receivablesSummary: we have a requirement from X country that upon creation of Dispute the system should not generate Credit memo. We are using the seeded functionality and it appl…sanjayp 124 views 5 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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SLA Rule for Credit Memos based on Accounting date of Invoice being CreditedSummary: Looking to override Receivables accounting on a CM relating to an Inv accounted in a prior Financial Year Content (required): We have a requirement to override …
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Is workflow setup mandatory for dispute processing in collections?Summary: Is workflow setup mandatory for dispute processing in collections? Content (required): Is workflow setup mandatory for dispute processing in collections? Versio… -
Is there a way that the credit memo show the comments that the user do when he create dispute?Summary: The customer need that the comments which he do when he create a dispute can be seen by himself Content (required): Version (include the version you are using, …Romina Grimaldi 27 views 1 comment 0 points Most recent by Sowmya Bonala-Oracle Receivables & Collections
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Is it possible to write a percent when I select in section dispute: specific invoice line?Summary: The customer want to be able to write a percent by invoice line when he create a dispute. Version (include the version you are using, if applicable): Code Snipp…Romina Grimaldi 38 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dispute credit workflow for multiple currencySummary: Hello Team, We have Dipsute workflow approval limit in single currency and all other currency to follow the same limit, multiple by exchange rate. Eg Above 500 …Nidhi Choudhary-69413 43 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to Customize Dispute Approval Workflow NotificationSummary: Need to display more data / attributes on dispute approval workflow notification. Content (required): Need to know the data model and template that is being use…
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 57 views 2 comments 0 points Most recent by Soumya Prakash Parhi Receivables & Collections -
How to Dispute Multiple Invoices in Fusion Advanced Collections ?Goal: How to Dispute Multiple Invoices in Fusion Advanced Collections ?Rasheed - Fusion Support Engineer-Oracle 33 views 1 comment 1 point Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How To Implement The Credit Memo Dispute Flow ?Goal: How To Implement The Credit Memo Dispute Flow ?Rasheed - Fusion Support Engineer-Oracle 57 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Cancel a Dispute in Fusion Advanced Collection?Goal: How to Cancel a Dispute in Fusion Advanced Collection?Rasheed - Fusion Support Engineer-Oracle 58 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections