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Behavior of approval limits on for refund

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edited May 29, 2020 3:32PM in Receivables & Collections 7 comments

Summary

Approval limits can be defined for: Credit request, Adjustment and Refund. Users with no limits can still create

Content

Approval limits can be defined for: Credit request, Adjustment and Refund. Users with no limits can still submit credit request and adjustments and these can then be approved by users with approval limits. This is not possible in case of refunds; users can only create a refund on a receipt when they actually have approval limits.

Customer has a group of (senior) management users who approve credit requests, adjustments and refunds, however these users typically would not create any transactions. Unfortunately it is not possible in case of refunds to have the creator have no approval limits, which means customer needs to:

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