Billing and Revenue
Discussion List
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Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen… -
billing summary and pricing information is not generated for included warranty type productsSummary: I created an asset for a sale type subscription type product, and I added an included warranty product in the relationship. The subscription is automatically ge… -
Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)Summary: Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included War… -
Getting this error while running Send Subscription Billing Information to ReceivablesSummary: The request is completing successfully but it is not picking the BU, Product details etc. Content (required): Version (include the version you are using, if app…Cnayyar-Oracle 21 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle Subscription Management
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Unable to integrate OSMC with ARHi, I tried to send bill lines to AR in subscription management to generate an invoice in AR, but no invoice is being generated. Cause: I have some prior setup missing. …Prapti Pal 71 views 4 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Unable to generate an Invoice in OSMCCould anyone please suggest on what steps to follow to generate an Invoice ? I have been following the steps from the document implementing subscription management on ho…Srinivas_D 82 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Ledger options not populating in the task Manage System Options for Revenue Management in OSMCHi, I have created a ledger in the instance but the ledgers are not populating while choosing a ledger. Could anyone suggest on what steps to follow so that I get to cho…
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Is there a way to have versioning of the subscription in case of changes?Summary: We need to be able to document different version for the subscription in case of a change/ update. Content (required): We want to be able to capture different v…Kavya Mishri 32 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to regenerate billing schedule automatically after updating product's datesSummary: Content (required): After updating start and end dates on a Draft status Product, need to manually go and choose 'generate billing schedule' in order to update … -
how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/ARSummary: how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/AR Content (required): Suppose there is a term license contract…Akhila.Allagadda 74 views 2 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Credit Memo not being sent to ARSummary: When we are running Process "Send Subscription Billing Information to Receivables", it is not picking picking up Credit Memo that needs to be sent to AR. Only B…Shishir Sopariwala 53 views 3 comments 0 points Most recent by Jacob Kuruvilla-Oracle Subscription Management
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Subscription Product Bill Lines Visual Builder Excel Add-in Problem adding LOV to SkipFlagSummary: How to add LOV to SkipFlag in Oracle Visual Builder Excel Add-in for subscription product bill lines Content (required): We're using Oracle Visual Builder Excel…
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How to delete or deactivate milestone templates in Oracle SubscriptionsSummary: Do we have an option to delete milestone template (used or unused yet) in subscription? Content (required): We do not have an option to either deactivate/ end d…
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Can we create an Annual Contract Value field in SMC?Summary: Annual Contract Value field is required to keep a track of the actual yearly value of the contract, as and when updated. Content (required): Currently, we have …
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How we can send the Milestone name on an Invoice from subscription management?Summary: Content (required): Hi, We have a requirement to send the milestone name on the AR invoice from subscription management. Is this possible through service mappin…Andreea Palacian 42 views 2 comments 0 points Most recent by Andreea Palacian Subscription Management
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Expected completion date notificationSummary: Content (required): Hi, Is there any possibility to have notifications for expected completion date ? Use case: we have a requirement to send notifications on t…
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Updating the Cost Center/Org on a subscription for all future billings/postings?Summary: We are developing a process for when we must disable a Cost Center (organization) and change assignments on various objects. Is there a way to update a subscrip…Matt Maurer 41 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Can we have different amount to be billed to customers based on milestones for a warranty product?Summary: In current system, if we generate billing schedule for a one time charge product (Enabled periodic billing) , billing will be generated based on the billing fre…Shahul 81 views 4 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Subscription Management
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Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 143 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to generated the billing summary using the Billing Date as Day.**This post was created as part of a How to Service Request (SR) Release: [23A] Summary of the question: Billing Summary not getting generated correctly after using Day=…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to default Accounting/Revenue Rule from item instead of Subscription profileSummary: For Item setups, within the Product Management within Sales and Order Management area, an Accounting rule can be defined which impacts usage in Order Management…Nick De_Louise 41 views 3 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to import Estimated Tax into Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [23A] Summary of the question: How to import Estimated Tax into Subscription Management? Suppor…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Subscription Header Status Active and one of the line status in Under AmendmentSummary: Hi All, We observed one strange behavior, customer did amend a line and activate it. Amendment effective date is in future. As a standard behavior line status s…Abhishek Nirgudkar 52 views 4 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Bill immediately for future-dated service contractSummary: Hi, Can you help to validate how to achieve the following use case? Have a service contract created for future dates with one time charge start date: 2024/1/1 e… -
Can we customise Billing Cycle ?Summary: Can we Customize the EndDate of the Billing Cycle ? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code s…Noorfatima Inamdar 41 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Payment Gateway - support Credit Card customerSummary: Where can I found the documentation for the OSM to support credit card customer and using the payment gateway in Oracle fusion? Content (required): Version (inc… -
Does OSS support custom transaction source other than OOTB 'ORA_Subscriptions'?Summary: Content (required): Hi, We planned to use a custom transaction source when we interface bill line to AR interface table, then run auto invoice to create custome…
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Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…Shahul 71 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ…Oscar Milan-Support-Oracle 21 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management