Oracle Best Practice
Discussion List
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SR and HR HelpDesk on the same PODSummary Any customers?Content Quick question - Do we have any customers which run Service Request (for customer) and HR HelpDesk (for employee) on the same POD? Thanks, … -
Non-serialized items received into inventory does not create enterprise assets in Installed BaseSummary Non-serialized items received into inventory does not create enterprise assets in Installed BaseContent The application auto-creates installed Base instances for… -
Is it possible to run a schduled process through webserviceSummary is it pssibke to run Import Sales Products from PIM Data Hub process trhough api callVersion 20a
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Trigger for Cancel buttonSummary We're looking for a trigger that we can use to mirror the Cancel button in Oracle Sales Cloud.Content We want to mirror the Cancel button functionality. Upon sea…
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Welcome to the forum for Adaptive Search and WorkspaceSummary Thank you for your interest in the Adaptive Search and Workspace Early Adopter program. The program has been a big success and these new features will be general…
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Sales – Best Practices: Transitioning to Import Management Framework, 13 August 2020, 8 a.m PT - SubContent Submit your questions for the Sales – Best Practices: Transitioning to Import Management Framework session to have them answered during the live event. Post your… -
Workspace publish takes 14+ hoursSummary Is it expected?Content Hi, Every time we make a change in workspace (e.g. enable an attribute), it takes long time (14+ hours) to complete publish. Is it expecte…
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Bell notifications is not triggered automaticallySummary Bell notifications is not triggered automatically when a new SR gets assigned to an agentContent Hi Team, When an SR is assigned to the available agent in the OE… -
How to import the custom Child object for multiselect choicelistSummary to update the multi-select choice list fieldsContent Hi, I want to import a custom object record to update the multi-select Choice list but import is failing.I t…
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Actionable Infolets for effective and efficient task-based processesSummary We highly recommend use of Actionable Infolets for greater productivity and more successful users.Content Actionable Infolets make it quick and easy to perform c… -
Dynamic LayoutsSummary Dynamic Layouts quantityContent Hi all, Do you know how many active Dynamic Layouts can be created without affecting performance or usage? For example, at the mo… -
session time out after 30 minsSummary When a customer is updating the incident and before clicking update button, he doesn't do anything for next 30 mins . After 30 mins he clicks on update then mess… -
How to invoke url through groovy scriptContent Hi All, Can anyone aware of how to invoke a url directly into the groovy script? I have tried using the below post but it is throwing exception that "calling the…
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Authentication Failed 'Oracle CX Mobile issue'Content Dears, We are trying to access the Oracle CX Sales application and we type the host URL and the credentials but we get the authentication failed error message, H… -
Update all answer articles using script at same time,Summary I wanted to update all the articles using a custom script but it's not able to process more than 200 records.Content I am trying to update all the articles using…
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Not able to create new Saved searchSummary I want to create a new saved search with new set of fields and by setting some values in them.But I am not seeing the option to do that
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Runtime Messages are not workingSummary Runtime Messages are not working even after putting println statements in groovyContent Hi, Runtime Messages are not working even after putting println statement…
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Resource Role Assignment to User using Webservices or ImportContent Resource Role Assignment to User using Webservices or Import Do we have any webservices SOAP/REST for adding a Resource Role to an existing User? Are there any i… -
UCM Document Retention Rates, Storage Limits, Access Privileges and Automatic PurgingContent We have a requirement where a Custom BIP Report uses bursting to send the report documents to UCM (Unified Content Management Portal). The documents sent to UCM …Shivakumar Ayyanagowdar-Oracle 623 views 2 comments 1 point Most recent by Shivakumar Ayyanagowdar-Oracle Reporting & Analytics for Sales
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Search Criteria in Searching Leads in Activity objectSummary I want to add more fields as search criteria in searching Leads in Activity object.Content I want to add fields as search criteria when searching and selecting a…
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Best practice for VBCS MashupSummary How to make VBCS Save more user friendly?Content Hi, We build a custom page in VBCS to display contact details and some additional data. On this VBCS page we hav…
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How to do a patch on Child Object using REST APISummary I want to change the Primary Address fields on Contact associated with Lead using REST API .How to register webservice for that and how to utilise that in Groovy…
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Displaying Picture Attachment in MashupSummary Picture Attachment only visible for Admin User (not being displayed for others)Content Hi guys I have been working on a mashup content requirement recently and w… -
Customizing Sign-In PageSummary Change the color, title, and logo of our sign in page.Content We have this requirement to enhance the sign-in page of our environment. We want to align the looks…
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How to trigger an action on association of Product with Product GroupSummary Hi, I want to call Rest API which will send the Product Group Id to other application when Product is associated with Product Group through Manage Product Group …
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Sales – Best Practices to Track CX Sales User Adoption, 24 June 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Best Practices to Track CX Sales User Adoption session to have them answered during the live event. Post your questions by …
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Ability to add Password protection to PDF output of Bursting JobContent Hello Everyone,Do we have an Ability to add Password protection to PDF output of Bursting Job in BIP?Use case: Each report output should be password protected by…Shivakumar Ayyanagowdar-Oracle 160 views 3 comments 2 points Most recent by Shivakumar Ayyanagowdar-Oracle Reporting & Analytics for Sales
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Can we stop primary Contact address population on Lead Contact address fieldsSummary How to stop Primary Contact address fields population on Lead Contact fieldsContent Hi, Can we stop Primary Contact address fields from getting populated in Cont…ABordia 44 views 4 comments 0 points Most recent by Bodhisattwa Mukherjee-Oracle Incentive Compensation