Benefits Configuration
Discussion List
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LOA and Return from LOA error - Rate Overlap for the standard rateSummary: We have business require to setup coverage and rate end date of Life Insurance plan, post six month of event date. To achieve this we created Coverage start dat… -
Employee is not able to upload document under pending actionsSummary: Hi, We are facing issue where employee is not able to upload a document e.g: proof of other coverage under pending actions. So, the use case is if the employee …
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Idea/Request-Hide Self reported life events section under Benefits service centre based on countrySummary: Hide the self-reported life events section under benefits service centre based on country. Currently there is only True/False to hide the section by VBCS in exp…
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Selecting emp plus spouse as a option if employee is not present, system is not throwing an errorThe Employee do not have spouse added as contact, but when we select the emp+spouse option for Medical Plan. The system allows us to enroll in the plan and does not thro…
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Benefits Authorization StatementA client has authorization statement and it appears at both the start of enrollment and again on the confirmation statement. I have offered one solution to the client is… -
How to make a dependent appear in an open enrollment ?Summary: We want the dependent to always appear on the panel when editing a program and enrolling a dependent in a plan. Content (please ensure you mask any confidential… -
Salary Derived Factor/fast formula to fetch only the Primary assignment salariesSummary: Content (required): The Derived Factor "Stated Compensation" picks up the sum of both the Primary and Secondary assignment salaries. We need a fast formula on t…
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unable to find the type "derived length of service: when creating life eventSummary: creating life event based on 2 yrs of service Content (please ensure you mask any confidential information): Unable to find "derived length of service" when cre…
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Getting error :You need to select more options to enroll in this plan. Select at least 1 options.Summary: Hi All, I am getting below error, You need to select more options to enroll in this plan. Select at least 1 options. The plan name is Medical Plan. You selected…
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Not able to approve Pending ActionsSummary: When trying to approve a pending action for a certification in system, nothing happens so the pending action won’t go away. When I click on submit, it keeps me …
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Unable to find the type 'Derived age' when create life eventWe have a requirement to differentiate the 'Age Changed' Life event for different ages. So, we decided to create a similar 'Age Changed' Life event. When I try to create…
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Benefits coverage dropped after adding open life eventSummary: We are trying to test open enrollment. We made no changes to any plan configuration. We added 'open' in the scheduled section and added an open life event to on…
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Configuration setup for EOI(Evidence of Insurability)Looking for Configuration set up that will meet below requirements: For Employee Supplemental Life Plan, EOI should be required when employee increases their coverage by…
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Customize Enrollment Period End DateSummary: Our New Hire Benefit Enrollment Period End Date needs to be the 20th of each month Prior to Effective date of coverage. I don't see an option in the program to … -
Stop the Creation of Pending Actions for Life InsuranceSummary: We don't want Pending Actions Created for Life Insurance. Content (please ensure you mask any confidential information): We originally designated life insurance…
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What are the possibilities of dependent care FSA Calculator, HSA calculator, HCFSAI would like to understand what are the possibilities available for dependent care FSA Calculator, HSA calculator and HCFSA calculator. What are the steps in the configu…
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How to show Benefits admin add button? User can not add dependents to employee.I am using a user with all Benefits seeded roles, in Benefits adminsitration> Enrollment, but I have not a the +Add button for add persons as admin in People to cover. -
Can we prepone the Open enrolment window start dateSummary: Hi Team, The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event. They have 3 plans and the window dates for 3 …
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Person Changes Causes Life Event Fast formula using person typeSummary: Hi All, Can anyone pls share Person Changes causes Life Event fast formula, using the Person TYpe in the formula. Thank you Content (please ensure you mask any …
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To hide enrollment (RUI icon)-to hide via profile option/via structure which is the better approach?Summary: We are trying to hide the RUI enrollment icon in the redwood instance,which is the better approach to hide it via profile option or via structure ? In general, …
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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In Redwood How hide temporary ID Card option in redwood Benefits ESS We tired with sandbox ?Summary: Hi All , How Hide temporary ID Card option in redwood Benefits ESS page we tried with Sandbox but here not showing quick action menu was not appearing we want h…
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Getting the error 'Error response during RestAction' on the authorization pageGetting the error 'Error response during RestAction' on the authorization page after reporting the life event from the self-service. Here is the screenshot. Tried flippi…
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Hide annual cost by plan in the Redwood Benefit Enrollment pagesSummary: Q1.I am unable to see the option to hide annual cost by plan in Benefit Enrollment Pages. Q2. Please let me know how to enable to redwood page at plan configura…
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Custom 'Add/Change Beneficiary' Life event allows change in coverage in Redwood UISummary: Requirement: As per the delivered functionality, employees can change the Beneficiaries using the self service link Me > Benefits > Change Beneficiary but can n…
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Redwood - Multiple lines of Benefit Program showing up for Ben AdminSummary: Hi All, In Redwood, on Ben Admin page.Multiple lines of Benefit program is showing up. Whenever a life event is triggered and closed, We see a Benefit Program u…
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Employees with suspended plans from BEN AdminSummary Employees with suspended plans from BEN AdminContent Hello, Curious to know what is the best way to handle/review employees with suspended benefit plans as a BEN…
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Default Benefit relationships page rehire or global transferWhen an employee is rehired or global transferred, Default Benefit relationships is showing older relationships although there is an LOV where you can select the most cu…
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Redwood Benefits: Roles and SecuritySummary: Hi, Question: Benefit Manager in responsive UI can add People to Cover/New Contact for Benefits Page. While in Redwood it will only not allow. Responsive UI Man… -
Benefits fast formula function ben_fn_get_char_value not giving expected resultPostelection Edit Fast Formula not giving the expected result and unable to find the debugging logs. We are creating a Postelection Edit fast formula for a requirement, …