HR Helpdesk
Discussion List
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Archiving capabilitiesContent Hi Does anyone know the capabilities for archiving of service requests in HRHD? Is it possible to say if the SR is closed keep this in the system for 10 years an… -
HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Summary HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Content Hi , We are configuring HR Help Desk functionality. Any Updates or Documentations on How …Christopher Jothi - HCM-Oracle 203 views 4 comments 1 point Most recent by Christopher Jothi - HCM-Oracle Work Life Solutions -
Creation of SRs from HCMSummary Creation of SRs from HCM for fields above the title, service request description and PPCContent Hi Is it possible to create SRs from a page on HCM and take over …
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HR Helpdesk Audit on Attachement changes in SRSummary Is it possible to trace audit on attachement, and attachement changes in HR HelpdeskContent Hi, I would like to find out if it's possible to track audit on attac…
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HR help desk SR: required fields are not populatedSummary HR help desk SR: required fields are not populatedContent Dear experts, I am experiencing the following issue with HRHD SR UI: for some reason fields like Primar…Volodymyr Faranosov 34 views 6 comments 1 point Most recent by Volodymyr Faranosov Work Life Solutions -
HCM – HR Helpdesk (HRHD) Office Hour April 2019, 26 April 2019, 10 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour April 2019 session to have them answered during the live event. Post your questions by posting…Heather Hagedorn- Cloud HCM-Oracle 36 views 0 comments 2 points Most recent by Heather Hagedorn- Cloud HCM-Oracle Work Life Solutions -
HCM – Product Update: HR Help Desk, 26 April 2019, 8a.m. PT - Submit QuestionsContent Submit your questions for the HCM – Product Update: HR Help Desk session to have them answered during the live event. Post your questions by posting a new commen…Heather Hagedorn- Cloud HCM-Oracle 56 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle Work Life Solutions
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Using HR HelpDesk to Comply with Senior Managers & Certification Regime (SMCR)Summary Practices and lessons learned from folks who have/are using HR Help Desk for SMCR RequirementsContent SMCR requires the affected UK institution to: * take action…David Brown-13781 103 views 0 comments 2 points Most recent by David Brown-13781 Work Life Solutions