Digital Assistant
Discussion List
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HCM – Using Oracle Digital Assistant with HR Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Did yo… -
Oracle Fusion NextGen Help Desk CTISummary: When does Oracle plan to give CTI for NextGen Help Desk Content (required): I am doing Help desk implementation and the customer is eager to use ODA and CTI as … -
Feedback process in Helpdesk requestPlease let us know if there is any feedback process present in HR Helpdesk . Once a helpdesk request is closed is there any feedback process present in HR helpdesk throu… -
can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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Has anyone used askQuestion rest API to find Knowledge base articles impersonating an employee?Summary: I would like to understand how to use the askQuestion api method to get KB articles impersonating an specific user Content (please ensure you mask any confident… -
Issue with Suppressing Zeros in Formula Column - Assistance NeededDear Oracle Community, I'm currently facing an issue with suppressing zeros in a formula column within a form. Despite enabling the "Suppress 0/Missing" option, the supp…
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ODA Instance RefreshSummary: How the development instance of ODA can be refreshed from Prod? Content (please ensure you mask any confidential information): Version (include the version you … -
Migration of digital assistant from test to productionHi Team, I am facing the below-mentioned errors while migrating the digital assistant from test to production. The below errors are coming when I added the same version …