Discussion List

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  Set Up VB Studio to Extend Oracle Cloud Applications

  Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): OU Resources How-to : set up VB Studio Videos : E…

  Dr Surlina Yin-Oracle 291 views 0 comments 5 points Started by Dr Surlina Yin-Oracle Jun 5, 2023 12:27PM Help Desk
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  Need to display only Active Departments from REST API Service Connection

  Summary: Hi, We have configured a custom field to dynamically display on a Next Gen Help Desk Layout. Currently the custom field is associated to a Field Template that c…

  Question

  Alex Hams 35 views 0 comments 0 points Started by Alex Hams May 30, 2023 6:17PM Help Desk
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  Next Gen Help Desk - Field Triggers in Visual Builder

  Summary: Looking for advice on how to replicate Field Triggers built for Classic Help Desk using Application Composer in Visual Builder for Next Gen Help Desk Content (r…

  Accepted answer

  Saul Smith 93 views 4 comments 0 points Most recent by Saul Smith May 23, 2023 8:56AMHelp Desk
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  How to conditionally display a Section in HR Helpdesk based on user role (through VB studio)

  Summary: We would want to conditionally hide "browse popular article" section in my help page. It should be visible for only line manager and for employee it should not …

  Received Response

  Shijil 32 views 1 comment 0 points Most recent by Hubert Winter May 2, 2023 11:42AMHelp Desk