Eloqua
Discussion List
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Campaign members and Wait StepsHi there, Please can someone advise on this? Our company had a 2 week break over the holidays and for that, it was decided that we would deactivate all the campaigns on … -
Oracle Eloqua Roadmap Update [March 2025]Oracle Eloqua Product Vision and Roadmap Update [March 2025] Join Thamina Christensen, Head of Product and Jody Mooney, Group Product Manager for a discussion on the lat… -
Eloqua by Zoom - reinstallTeam, I have an absolute doozy of an issue … hopefully at least one of you have this issue … in the nicest way… So we have multiple instances of Eloqua … more than 3 … a…
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Can the Generative AI for text optimization in Arabic be implemented in Eloqua?Hi Team, Is it possible to implement Generative AI for Arabic text optimization in Eloqua for customer-specific campaigns? Thanks, Akshara
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Can font style can be customized to align with the customer company's branding guidelines?Hi Team, Will fonts other than Eloqua’s predefined font styles be supported in Eloqua? Thanks, Akshara
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Can a custom field can be used in Eloqua import filter in Oracle CX Sales Integration app?Hello, Can we use a custom field in the filter option of the Oracle CX Sales Integration app within Eloqua? We're planning to use some custom field as flag to exclude so…
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Sales cloud field not visible in Oracle CX Sales and Eloqua Integration appsHi All, As per the business requirement we need to map the Sales Stage ID field in sales cloud to a new field in Eloqua. So we created Opportunity Sales Stage field in E…
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I want to know if Oracle is backing up Eloqua DB on its own.I want to know if Oracle is backing up Eloqua DB on its own. And, I want to know if customers should use the API or Export feature to backup.
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Making Sense of Decision Steps and Evaluation Periods - Part IDecision step or wait step – which is right for your canvas, and when should you use an evaluation period? It’s a question our Consulting Team gets asked often. And, lik… -
How to update CDO records in bulk where unique field is 'uniqueCode' generated by EloquaHi, we are having a CDO where we dint configure any unique field, so with only 'uniqueCode' field we will be able to differentiate records. We would like to update few r… -
Can we send out campaigns to unknown visitors who have visited a particular website?Hi Team, I have set up a website visit notification and can now see notifications for both existing contacts and unknown visitors (not full details captured) who visited…
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Hyphenation in Eloqua emails in OutlookDear All, We are currently experiencing issues with hyphenation in our email formatting, where words at the end of a line are being broken and automatically hyphenated. …
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New Free Oracle University Overview > Introduction to Redwood Experience in EloquaNew Overview: Introduction to Redwood Experience in Oracle Eloqua Marketing Discover how the Eloqua Redwood platform can transform your user experience. This course will…
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Can we add a normal .mp4 video in Eloqua?Hi Team, Can we add a normal .mp4 video file as a dynamic content in Eloqua? The above is a .mp4 file, which needs to be added as a dynamic content. Is it possible to im…
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Oracle pixel IP trackingOur legal team asked if Oracle pixel is involved in tracking IP address of the visitors of our website.
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Making Sense of Decision Steps and Evaluation Periods - Part IIDon't Miss Part One: Making Sense of Decision Steps and Evaluation Periods - Part I Getting the hang of the various ways to configure decision steps, evaluation periods,…
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We are in the process of implementing a strict Content Security Policy for Cross-site scriptingWe are in the process of implementing a strict Content Security Policy for our site to protect against potential security risks such as Cross-Site Scripting (XSS). The a…
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A Simple Guide for SSL CertificatesHello, We hope you are finding the Customer Cloud Connect discussions, product tips, and best practices valuable. A topic that is always of interest is securing microsit…Bryan-Connelly-Support-Oracle 53 views 3 comments 1 point Most recent by Bryan-Connelly-Support-Oracle Eloqua
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Can a contact in eloqua reply to an email campaign which he/she has received?Hi Team, We have a requirement, where we have configured an email campaign, and in the campaign, there a lot of email templates configured as well. In one of the email t…
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Why can't I activate, deactivate, or pause programs in Eloqua even with our Admin account?I just noticed I can't I activate, deactivate, or pause programs in my instance of Eloqua even with our Admin account? Does anyone know what the issue might be? The butt…
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Is it possible to set a campaign end date for single or simple email campaigns?I'm aware that campaign end dates can be set for multi-step campaigns however, is this possible in simple email campaigns? If yes, can you share screenshots or guide me … -
CRM Integration: Error GuideKB.I.1.3.0 CRM Integration: Error Guide This article examines CRM Integration Errors - primarily focusing on Salesforce related errors. For information on MS CRM errors …
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Discrepancy in Analytics and Segment DataHi Team, We are getting discrepancy in the data in analytics report and segment. we are extracting total count of contacts in Eloqua at present: when trying to fetch thr…
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Custom Object ReportingI'm curious about the Custom Objects report. What is the difference between custom object data and custom object contact data? https://docs.oracle.com/en/cloud/saas/mark…
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CX Customer Connect on Eloqua: 1/8 @1PM ET!Please join us on January 8th 2PM CT/1PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive better business … -
Why Is the Total Contact Count in Insight Higher Than in Eloqua?hi , We are getting discrepancy in the data in analytics report and segment. we are extracting total count of contacts in Eloqua at present and there is different in the…Shreya Nagaraj-Support-Oracle 23 views 1 comment 0 points Most recent by Shreya Nagaraj-Support-Oracle Eloqua
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On what metrics the "Responded to Campaigns" segmentation filter work?Hi Team, I have created a test campaign, which contains an email template, which was then activated. I had received the email after activating the campaign, and also I r…
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De-DuplicationHi If a contact updates or adds a new email id for just getting newsletters, there would be a duplicate record. Is it possible to compare the contacts with same First na…
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Can we Restrict Marketing Agents from Editing/Deleting Reports in InsightsHi Team, I have a requirement where the customer wants to restrict marketing agents from editing or deleting analyses/dashboards in the Insights section of Eloqua. I hav…
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URL Parameter Tracking Issue: Double-byte Characters Displayed as "???"I’ve encountered an issue regarding access logs for URLs with parameters, such as: https://example.com?param=テスト Previously, the tracking of double-byte characters in…