AI Service
Discussion List
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How to Create a Person Address DocumentSummary: We are using worker API to retrieve the Person Address Information. We want to create a Address Document of the logged in User and send mail. Please advise the … -
Security Command Center App Not workingSummary: Fusion AI Agents → Apps → Security Command Center App Not working Content (please ensure you mask any confidential information): We could see Security Command C… -
Purchase Requisition Status Advisor not working.Summary: Hi All, I did try to create a copy of the oracle delivered 'Purchase Requisition Status Advisor' Agent and use it to get the status of the PO. I keep getting th…
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secure data in MCPSummary: We're trying to build a custom MCP for Oracle ERP to expose the data into our AI tools, I want to understand how to ensure the data security in Oracle flows int…
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AI Agent Studio: Can configuring agents and monitoring agents be given as separate permissions?We have a Knowledge team who are responsible for the distribution and accuracy of knowledge. With AI Agent Studio, it's easy to argue that this quality ownership would a…Aidan Cronnelly 38 views 2 comments 1 point Most recent by Aidan Cronnelly AI for Fusion Applications -
Best Practices to Maintain AI Agent Configuration WorkbooksSummary: We are about to enter an Implementation Project for our Client. The Major chunk of Implementations is based around AI Agents Configuration. This would be our fi…
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KM - Question Answering: How to set parameters?Summary: I bet the answer is going to be obvious when someone points it out. I'm looking to set the parameters for AI Agent: KM - Question Answering, how is that meant t…Aidan Cronnelly 41 views 5 comments 2 points Most recent by Aidan Cronnelly AI for Fusion Applications
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Send Email Notification of the AI Chat ConversationSummary: We have requirement to send email of the chat conversation to the user logged when the chat is ended, We are retrieving the user Session details using Get user …
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Generative AI feature 'Redwood: Review Period Close Summary Using Generative AI' spins indefinitelyWe enabled the Oracle Fusion Cost Accounting Generative AI feature 'Redwood: Review Period Close Summary Using Generative AI ' but on clicking 'Period Close Summary' on …
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How to assign AI agent Studio variable valueI have created a variable (country) in my workflow agent, and my logic depends on this variable using if-else conditions. During testing, I was manually assigning values…
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Cannot find ERP AI Agents in AI Studio in 25CSummary: Added all the required roles for Finance family but still unable to see any ERP related AI agents in AI studio, able to see SCM , HCM , CX and PRC agents in my …
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Request for official doc on Data Privacy regarding AI (LLM/GPT) integration with User DataSummary: Request for official documentation on Data Privacy regarding AI (LLM/GPT) integration with user Data We are evaluating the activation of AI agent to be used wit…
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How to download AI Agent chat result as Excel or PDF?Summary: We need to fetch and download the AI Agent chat results in Excel or PDF format. Can someone confirm whether this is feasible? If so, please share the steps to e…Sudarshan Lomate 81 views 3 comments 0 points Most recent by Ganesh Kamath AI for Fusion Applications
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Did anyone complete the Gmail account setup in the Credentials tab?Summary: Hi all, We are trying to set up a Gmail account in the Credentials tab, but it is not working. During the setup, it is asking for a Tenant ID, which is not avai…
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Oracle Search Cloud Service isn't enabled error for AI StudioSummary: I have used the existing Employeedetails tool to create a Agent. When searching for Any employee, i am getting the below error. "detail": "Oracle Search Cloud S…
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Invalid Operation Method: undefined error while launching Custom AI Agent from Service CenterSummary: I have created workflow agent and i would like to launch it from Service smart action, so I have followed below steps. Created Smart action "CUST-CreateOptyfort…
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Need Bell Notification for Approve Reject for Human in the Loop to trigger OIC IntegrationSummary: How to Create a Bell Notification for Approve Reject for Human in the Loop constraint for a background process. which would trigger an OIC integration to trigge…
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Is it feasible to add AI Agents to each tasks of a Journey using VBSSummary: We need a solution to add AI Agent for each task of the journey. Example: Journey A: Task A (Assign Custom AI Agent A) Task B (Assign Custom AI Agent B) Task C …Dhinakaran Venugopal 11 views 0 comments 0 points Most recent by Dhinakaran Venugopal AI for Fusion Applications -
How to copy predictions from Prediction PlanningI have done some predictions in Predictive Planning uploading the full P&L. The system only allows me to copy all the predictions form a level 0 cell, and due to the amm…
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how to create Oralce document understand AI with custom AI modelHi Team, Does anyone have worked on Oracle Custom AI model to extract data from unstructured file. Since the pre-trained model did not work for most of the key pair valu…
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How input token and output token is calculatedSummary: How the input token and output token are calculated Content (please ensure you mask any confidential information): Hello Expert, Could anyone share your experie…
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Can Email tool in Fusion AI Agent Studio support emails to an email group/bulk set of recipients?Summary: Hi, We have a requirement to send emails to a bulk number of recipients or an email group. Is this possible using the Email Tool in Fusion AI Agent Studio? If y…
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GENAI integration with APEX giving ErrorHi Team, I'm trying to integrate genai model using below procedure in apex. Have created the webcredentials too. When i upload image & prompt it should send response bas…Sravani Atla-Oracle 11 views 0 comments 0 points Most recent by Sravani Atla-Oracle AI for Fusion Applications
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IDEA: Refresh button on Monitor Evaluation dashboardSummary: Deloitte We currently dont see refresh button on the Monitor and Evaluation screen that limits users from refreshing the screen. It would be good to have a refr…
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AI Agent Studio - Business Object Replace Message ContentSummary: I want the AI Agent to retrieve a Helpdesk Request an deliver a n-step Resolution Plan. The Resolution should the be written to a message within the Helpdesk Re…
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Integrating a chatbot in Oracle Field Service that uses Fusion asset dataSummary: Our goal is: Host or embed a chatbot experience in Oracle Field Service (for example in the mobile UI / Collaboration / Where Is My Technician or another suppor…
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How do I use an OTBI report in an AI Agent's business objectSummary: I would like to make an AI Agent that has access to the result of an OTBI report. Content (please ensure you mask any confidential information): I have created …Dennis Cakir ITUP 93 views 0 comments 0 points Most recent by Dennis Cakir ITUP AI for Fusion Applications
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Service Request Triage Agent giving 403 errorSummary: The Service Request triage agent works but when it goes to the tool to fetch the category it gives 403 error every time Content (please ensure you mask any conf…Hardik Gupta 11 views 4 comments 0 points Most recent by Raghavan p-Oracle AI for Fusion Applications -
How to integrate external Knowledge base to Oracle Service Agent created on AI Agent studioSummary: Oracle AI Agent studio provides the option of uploading PDF documents which can be used for answering questions. Content (please ensure you mask any confidentia…Hardik Gupta 41 views 4 comments 1 point Most recent by Babu Chalamalasetti AI for Fusion Applications
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What is the limit of pdf documents that can be uploaded inside a Agent toolSummary: A tool can be created for RAG and PDF documents can be uploaded to that. Content (please ensure you mask any confidential information): What is the maximum numb…Hardik Gupta 60 views 2 comments 0 points Most recent by Babu Chalamalasetti AI for Fusion Applications