API / Integration
Discussion List
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Oracle Field Service Cloud Integration with Google CalendarSummary: Business needs to integrate Oracle Field Service with Google Calendar. Based on the documentation, there are Google Calendar Adapters in Oracle Integration Clou… -
Unable to Create REST/SOAP API Application – "Field Service API" Option Not AvailableHi Experts, I am trying to create a new application in Oracle Field Service for REST API authentication. According to the Oracle documentation, when creating a new appli…
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Fusion Field Service error - ADFC-02011: The value for 'localActivityId' cannot be nullHello, We're trying to navigate to Oracle Fusion field service. But when trying to enter, we're getting the following error: ADFC-02011: The value for 'localActivityId' …
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How to move resources from root organization to an internal organization in OFS?In Oracle Field Service we have the following resource tree: Root / parent Organization Unit: Parent_OrgUnit Internal Organization Units (created by us): InternalOrg_A, …
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CASDK - 0005 Error in OIC for OFS AdaptorSummary: I am getting an error when adding the OFS Adaptor to an Integration in OIC Content (please ensure you mask any confidential information): I have setup a confide…
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Native Integration between Fusion Service and Field ServiceSummary: Hi, We have followed this document to create connection in Fusion Service for activity creation in Fusion Field Service. https://docs.oracle.com/en/cloud/saas/f…
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system unavailability during Cumulative weekly bundleSummary: Hello Community We are opting for CWB patch for some bug fixes. Can someone please share some guidelines if the integrations should be paused for that duration?…
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Work Order Id is not populated during FFS Activity CreationSummary: I have configured FFS Work order type in our instance (26A) and i see that when a new activity is created for an FFS Work order, it is not populating work order…
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Ability to see completed activities on My Route PageSummary: Hi Team, When we complete an activity in OFSC, data from OFSC flows to source system for validation. We have a custom property named "Status_Validation". When a…
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Need to authenticate REST API for Oracle Fusion Field Service Cloud Service - ChatsSummary: I cannot authenticate REST API for Oracle Fusion Field Service Cloud Service - Chats REST Endpoints. How to set up JWT auth? Content (please ensure you mask any…
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Is there any way I can see if the event has been triggered from Oracle B2C Service Cloud?Summary: In Oracle B2C Service Cloud, I have created two event subscriptions that should be triggered whenever an incident is created or updated. Is there any way I can …
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"User do not have permission to perform this operation" in Collaboration APIHi, we are trying to use the collaboration API to interact with chats from an external application. We have defined the application: We obtain the token: And when we try… -
CCS–FFS Accelerator: Unrelated Pickup Work-Support Activity Types Other Than Service InvestigationWe are currently reviewing the Oracle Utilities CCS–FFS Accelerator and have a question regarding the Create Unrelated Pickup Work functionality. The accelerator documen…
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Fetch Fusion BIP Report data from Field Service PluginSummary: We are developing a custom Fusion Field Service plugin that needs to display data from a Fusion BIP report. Currently, we are able to retrieve the report data o…
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Ability to show alert pop-ups to OFSC usersSummary: Hi Team, We have a scenario where user may have to work/update an already completed OFSC activity's plugin based on the response comes from source system/OIC. D…
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Can i call a soap api from OFSC hosted pluginSummary: I am trying to call a Fusion finance SOAP API from my OFSC plugin code using JS fetch/ajax . Is it possible ? i read that not possible on hosted plugins as ther…
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Fusion Field Service Activity Details in Fusion Service Work OrderSummary: Hi All, We were able to set the Fusion Field Service connection and the WO from Fusion service gets created in Fusion Field Service and the updates can we seen …
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Linked activities with Fusion Service and Fusion Field Service Native IntegrationSummary: Hi All, We are using the native integration between Oracle Fusion Service and Oracle Fusion Field Service. Currently, when a Work Order (WO) is created in Fusio…
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Why are CCS Activities not supported for Suspended, Started, or Not Done statuses in OFSC?Summary: Why are CCS Activities not supported for Resource Usage when the activity status is Started, Suspended, or Not Done in Oracle Field Service? Content (please ens…
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Integration between Fusion Service and Field ServiceHi, Team, Following this document: https://docs.oracle.com/en/cloud/saas/fusion-service/faefs/manage-service-to-field-service-integration.html#s20060303 We are building …
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how can we enable AI agent Studio on oracle Field service application 26BHi, Can we enable AI Agent Studio on Oracle Field Service (OFS) application? We are currently exploring the possibility of leveraging AI Agent Studio within our Oracle F… -
Field Service Inventory sync from Oracle Inventory 26BSummary: Hi all, Fusion field service 26B include a direct integration with Oracle Inventory. As per the release notes, if stocking locations are configured and assigned…
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Unable to import File Type properties from WACS-OFS Accelerator into FFS environmentSummary: We are using the WACS-OFS Accelerator, which requires importing XML file properties into Oracle Field Service. Initially, our project was planned for OFS, but a…
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How to extend or update the expiry date of the Event Subscription in Field Service Cloud?Summary: Need guidance on extending the expiry date of an existing Event Subscription in OFS. The subscription was created successfully, but the expiry date is automatic…
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Native Integration for Fusion Field Service and Fusion Field ServiceContent (please ensure you mask any confidential information): Hi Team, Just wanted to check with native integration between Fusion service and Fusion Field Service I ha…
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Native Integration between Fusion Service and Field ServiceSummary: We have set up a connection in Fusion Service using below Connection details URL - {{Fusion Service URL}}crmRestApi/resources/latest/fieldServiceConnections Bod…